Hangzhou West Lake Anyu Hotel is located in the West Lake scenic area. It is a therapeutic hotel that continues the simple architectural style of ancient Hangzhou. Surrounded by forests and springs, it is located in the natural oxygen bar of West Lake.
The hotel has a complete layout, including Yuelan Restaurant, reading room, courtyard, etc., and has 17 guest rooms, equipped with well-equipped venue space, it can provide one-stop high-quality services for various events and high-end social banquets.
Services: Hangzhou special breakfast,mainmeal, afternoon tea, unlimited coffee/fruits, free laundry and drying of clothes, bicycle riding/free parking, etc.
and a Anyu farewell gift when you leave. Supports major foreign cards(VISA、JCB、MasterCard、American Express、Diners Club,UnionPay card).
Distance: Xiaoshan Airport (34km/44min), Hangzhou East Station (16km/43min). Walk 10-30min to Lingyin Temple, Leifeng Tower, and Su Causeway.
«Where Savoir-Faire Meets Savoir-Être
I would like to express my sincere gratitude to the entire team at ANYU, especially Lily, Coco, Cery, Evan, and Anna, as well as those team members I did not have the pleasure of meeting. While I initially chose ANYU for its prestigious location—marking my first stay with the brand—it was the exceptional hospitality I received that truly cemented my decision to return.
Product
First, I must highlight the hotel's thoughtfully curated amenities. As a frequent traveler, I seldom use hotel toiletries, but ANYU has completely changed my perspective. The products provided demonstrate a careful consideration of the guest's experience and perspective. For instance, the vanity kit, which included a nail clipper, was a lifesaver.
Dining
The dining experience was exceptional in both quality and generosity. The staff paid close attention to my preferences, and I was particularly touched when Evan kindly arranged for my dish to be customized after learning I do not enjoy spicy food. This personalized service truly embodied the spirit of savoir-être. Furthermore, I was impressed by the thoughtful detail of serving food on warmed chinaware—it is these subtle touches that make a significant difference.
Service
From the moment I arrived, the welcome experience was outstanding. Lily greeted me with a warm smile and provided a thorough briefing on the hotel's facilities, while Cery promptly assisted with my luggage. This initial display of genuine hospitality was so compelling that it influenced my decision to extend my stay for an additional night. Moreover, whenever I was waiting in the lobby, Coco and Evan consistently went out of their way to enhance my comfort, often by offering a cup of warm tea.»