Hoteles de 4 estrellas en Urumchi

El hotel está muy bien situado, y el servicio es bueno, y le dio una puntuación más baja porque, aunque estuvimos en un piso no fumador, alguien fumaba y causó el olor a través de los vientos de aire acondicionado. El hotel no estaba a la altura de nuestras respuestas. También sería genial si hubiera un mini frigorífico en las habitaciones. Aparte de estos 2 negativos, nuestra estadía fue buena.

El hotel era limpio y espacioso. El desayuno era variado y delicioso. La cama estaba cómoda para dormir. Sin embargo, el mantenimiento de la casa era realmente pobre. Están rompiendo nuestros pijamas y encontré la mina en el piso. Nos presionamos “DND” para el mantenimiento de la casa, pero todavía llegaron en cualquier caso. No había nevera en la habitación. El personal del escritorio del frente en algunos días trató de ser útil pero desagradable y me sentí juzgado por ellos como si tuvieran la “por qué estás haciendo preguntas estúpidas” aspecto. El hotel está rodeado de construcción, pero a pocos pasos de la estación de ferrocarril de alta velocidad. ¿Me quedaré aquí otra vez? Es válido por dinero para el confort, pero espero que mejoren sus estándares de servicio.

The staff are very helpful, we couldn't find any money exchanges around, but one male receptionist kindly changed money for us at a fair rate, we appreciated. There's a shopping building just at the corner across from the hotel, we loved the food market inside there, they have varieties of food such as fresh fruit, veges, bread, cakes and everything! I liked their breakfast, not too much, not too little, freshly cooked local meals in buffet style, enjoyed eating the congee with a little seasoning. They have toast with nice flavoued jam and marmalade as well, it was more than enough❤️ We also slept very well, quiet and comfortable.

We had a wonderful stay at this Atour Hotel. The hotel was exceptionally clean, and every staff member we met was warm, friendly, and approachable. We were especially impressed by the security guard, who thoughtfully offered us drinks while we were waiting in the lobby for our transport. Such proactive hospitality made us feel truly welcomed. The counter staff were extremely helpful with our queries. I also loved the lobby, which was beautifully designed with a warm and relaxing atmosphere. It was a pleasant place to sit and unwind while waiting or simply taking a short break. The attention to cleanliness throughout the hotel was outstanding. The towels and drinking cups were individually packed in sealed bags, giving us added confidence in the hotel’s hygiene standards. The complimentary self-service laundry facilities, complete with washers, dryers, and steam irons, were a huge convenience, especially for longer stays. The nightly porridge supper was another thoughtful touch that added great value to our stay. We used it on the last stay after many days of Xinjiang food. The hotel’s location is excellent, with plenty of food options within walking distance, and it is easy to get around the city by Didi. Overall, this hotel exceeded our expectations with its excellent service, thoughtful amenities, cleanliness, and convenient location. We would gladly stay here again and highly recommend it to anyone visiting Urumqi.

El hotel de la habitación tenía la cama más cómoda que he dormido en. Todas las demás instalaciones fueron buenas, nada nuevo, nada sorprendente. La cama era tan buena. Por favor, reserve esto para la cama. Incluso me imaginé quedarme otra noche para poder dormir en la cama y no hacer nada. También muy cerca de muchas comidas. Creo que volveré a Urumiqi y reservar este mismo hotel porque la cama era tan cómoda

Positives: Great hotel, premium room, good amenities, comfortable bed with very good bed linen. The staff at reception are very friendly and helpful! The toilet is a smart toilet with a bidet. Negatives: Hygiene needs to be reevaluated as the floors were actually very dirty. The shower also has orange mould where clients must stand to shower (the hotel can invest in a high pressure steam cleaner to clean it regularly). While the bed sheets are premium, the duvet is too hot for summer (consider having summer down blankets as an option).

The hotel has a great location: a brisk 5-7-minute walk from the metro (exit A). The route itself is interesting: on the left and right are entrances to the Grand Bazaar and plenty of street vendors selling fruit, food, clothing, and souvenirs. The hotel was unusual for us as tourists. When you open your room, the curtains automatically open, and you hear a voice message in Chinese. We didn't understand what it meant, though. The room was large, beautiful, and comfortable, with good beds, a huge TV, and panoramic windows. The courtyard view means the windows overlook other hotel windows through a narrow pedestrian walkway with a transparent roof, allowing you to see other guests—and they can see you. Although our silhouettes weren't very clear, we still felt uneasy, so we asked to change rooms. We were upgraded to a room with smaller windows. The sink was separate in the room, and the bathroom had only a toilet and shower. The toilet didn't have a flush button; it flushed automatically and had a small blue light, which was convenient if you want to use it at night in the dark. At first, we were very disappointed that the room didn't have a refrigerator (minibar), as stated in the room description, as we had strictly chosen a hotel with a minibar. At reception, we were told we could put food in their refrigerator. As compensation, they allowed us to check out a little later for free. Also cheese yoghurts «Tea Ballet» were offered every day. They were very tasty and of good quality. There are several robots roaming inside the hotel, but we didn't understand their function either. You can pick up some essentials for your stay on the ground floor (tea, sleeping masks, hair elastics, and other suitable stuff). We really enjoyed the breakfasts. The selection wasn't huge compared to other hotels, but they were all well-prepared and delicious. The food wasn't too spicy, with pleasant seasonings, good milk tea, corn, etc., which gave the impression of a healthy meal. We had a few small suggestions regarding the room: it would have been very helpful to have more towel racks in the bathroom and a bit more storage space for clothes. Also, we noticed there were no forks available during breakfast, which was a little inconvenient. We believe addressing these small details would make the guest experience even better. Thank you for your hospitality!

Alex, the lady from reception was so helpful and courteous. She was all smiles and made us feel very welcome. When she found out that I was an IHG member, she offered me a bottled welcome drink, From 6pm to 2am, the hotel offered free beef noodles and wanton soup (not sure whether this was based on room type). Food was good, but the server/cook on the night of 15 October was a nightmare. He was unhappy when we disturbed him to ask for a bowl of noodles. All he was interested in was to play on his handphone. He shouted at a guest who was trying to be helpful by returning used bowls and utensils. Honestly, he should not be working in the hospitality industry. The hotel is located in a residential area with no restaurants or shops nearby, but it is clean and modern. Wanda mall is about 2km away. We walked there.

We stayed there for 3 nights. If we knew the hotel is so old and lacking maintenance, we would have chosen somewhere else. 1. The room is old, dark and dull. The window got cracks. The air-con is not cold. The toilet design not very private, even if you close the toilet door, it still can see through. The room feels dusty, perhaps because of dusty windows. 2. We asked the hotel to recommend a tour to Tianshan Tianchi. The recommended tour agent on Weixin/wechat was bad. He falsely sold Tianshan Tianchi tour to us, the tour was not according to what we agreed, and no responsibility whatsoever. We left hotel at 7.30am, the tour wasted a lot of our time before reaching the lake at 13.00pm, leaving us not enough time at the lake. We understand this is not directly hotel’s fault, but we request the hotel to stop doing business with this tour agent. 3. After we checked out, our next hotel in Kashgar couldn’t check us in because the staff at this hotel didn’t check us out from the government system, causing hassles. Good things were the laundry room, which is convenient, and the location which is near to a lot of food, small shopping mall, and walking to Metro station. The hotel breakfast was delicious. The staff at the breakfast was good.

Una estadía satisfactoria! La ubicación geográfica del hotel de Liu Xiang no debe decirse, está muy cerca de la gran mazmorra y el consulado, y es un lugar especial para la comida. El hardware de la habitación es muy nuevo, la inteligencia de la casa completa es muy conveniente para su uso, limpiar y limpiar, y dormir también muy tranquilo. El servicio de la recepción es muy bueno, el tratamiento de los procedimientos secos y falla bien, y el tratamiento de la respuesta de problemas es rápido. Esta configuración de la lavandería automática es demasiado práctica para viajar fuera. La experiencia de estadía global supera las expectativas, el viaje a Urumqi vale la pena elegir y la próxima vez se considerará la estadía.