Hoteles de 4 estrellas en Cebú

I would like to raise a concern regarding our stay on May 15. On the morning of May 15, we woke up to find that the floor was extremely wet, and we also noticed that a large area of the ceiling was wet, which strongly suggests there may have been a water leak. This situation was very concerning and made us feel uncomfortable during our stay. In addition, the air conditioning unit in our room was very noisy, which seriously disturbed our sleep. Our friend staying in another room experienced the same issue with the air-conditioning noise as well. We will be staying at your hotel again tomorrow, and we are worried that the same problems may happen again. Could you please arrange for your staff to inspect these issues as soon as possible and ensure that our room for the next stay will be in good condition, with no leakage and a quiet air-conditioning unit? Thank you for your attention and prompt assistance.

Location is excellent. Ayala Mall is 5 minutes walk. SM City mall is 30 minutes walk. There are cafe and restaurants just across the street, McDonald's and 7 eleven just behind Nice Big room, excellent bed and mattress, excellent pillows so nice very comfortable. The room bed mattress & pillows are much better than the 2 other neighboring hotels which are more expensive, I've stayed there too. Breakfast was excellent, buffet and there was bacon yummy. What i didn't like about this hotel are... 1)! They still insist on a deposit during check in 2) the overhead shower and the hand shower handle was broken and needed fixing. I like this hotel MORE than the other two neighbour hotels just next door and will choose this again next time

I recently had the pleasure of staying at Bluewater Sumilon Island Resort, and overall, it was a beautiful experience. The resort is nestled in a stunning location, surrounded by clear blue waters that create a perfect backdrop for relaxation. The tranquil environment made it an ideal choice for a quick getaway. The resort itself is well-maintained, with lovely landscaping and comfortable amenities. The serene setting really enhances the overall experience, making it a great place to unwind for a two-night stay. One of the highlights of my visit was the friendly staff. From the reception to the poolside attendants, everyone was warm and welcoming. The pool guys were particularly nice, adding to the relaxed vibe of the resort. However, I did find that the food needs significant improvement. While the dining options were ample, the quality and variety fell short of expectations. To truly enhance the guest experience, I believe that more attention to the menu and food preparation is necessary. This aspect would play a crucial role in my decision to return. Another area that requires attention is the communication regarding trips and activities. Unfortunately, we often found ourselves headed to the wrong locations, only to be redirected to another part of the island. Clearer information about where to go for excursions would be greatly beneficial for guests. In summary, Bluewater Sumilon Island Resort is a beautiful destination with a relaxing atmosphere and friendly staff. However, improvements in food quality and clearer communication regarding activities are essential for a more satisfying experience. With these adjustments, I could see myself returning, as the stunning views and peaceful environment are truly commendable.

We enjoyed our room because its very quite, we have a business meeting online but the place was perfect giving us comfortable place to work. Plus, the place is near the airport. We stayed overnight because we need a fetch a family member in the airport. Maayo is perfect when you plan to be eqrly in the airport avoiding traffic.

I love this place because it is a big property with many different parts and things to do. There really many pools, an aqua park, an inflatable island on a large pool, a game room, a bar, a restaurant, a souvenir shop (that also sells basic medicines and toiletry needs), bathrooms, a garden, the beach front. If you are a family with children of different ages and even if you have grandparents in tow, this would be perfect. They’re not stingy with lounge chairs either and in one pool, you can play volleyball. Their rooms are good sized and comes with a small ref, hair dryer, a carafe and free tea and coffee. Their breakfast buffet is awesome with sooo many food and drinks to choose from. There is a BDO cash machine and their staff are very helpful and polite. Grab food are not allowed to deliver at the lobby, they can only make it to the gate of the property and while it is not far to walk there, you can ask for free shuttle to bring you to the gate to claim your order and then back to the lobby. They also take credit cards and water stations on each floor where you can refill your water bottles. There are 2 large water bottles in each room. I think the one issue I have is - I perceived this resort to be family friendly because of the many kinds of activities for different ages but our rooms came with bathrooms that has glass wall where a person outside the bathroom can pull up the blinds. I mean, why? When I booked the rooms, it didn’t mention that the bathroom would be like that. I wish they would provide a distinction during booking so that people who don’t want bathrooms to be like that can avoid it.

Un resort muy agradable con una pequeña playa, dos piscinas y algunos restaurantes y bares. Las habitaciones son bastante amplias y el desayuno estaba delicioso. Si quieres encontrar restaurantes o tiendas fuera del resort, tendrás que caminar un poco. El trayecto desde/hacia el aeropuerto dura aproximadamente 30 minutos en Grab.

Location is good - walkable to restaurants a lot of them are Korean-owned which reflects higher prices except for Filipino-themed cuisine. Hotel rates are higher so I expected a higher level of service however, I was deeply shocked that when I asked for a bucket of ice, they said they charge P100. I am a traveler from the US and my job exposes me to travel usually 3 to 5 star hotels this hotel pretends to be a four-star hotel but the shocking charge of 100 pesos which is less than two dollars. It’s just so ridiculous. It leaves a bad memory of this hotel for me. I think they are monetizing every little thing and that does not make them classy. We were in a group of four, and we also went to the dinner at patio Gavino rooftop and took the Buffet for 1000 pesos per person, but the selection was limited. It was just a good place to experience being on the rooftop however I have been eating out literally every day in my five weeks trip to the Philippines so I can compare prices the 1000 pesos was not justified maybe more appropriate for 600 pesos per person because there was nothing great about the food selection. I also went in the pool and it was a great four hours of swimming, but considering that they catered to a lot of tourist they should extend their full hours to at least until 10 PM because it is super hot in the Philippines. I can’t understand why they have short pool hours when that is really the main attraction of the hotel. What is great though is there bathroom which is air-conditioned and pretty clean to take showers the breakfast is also pretty good and we had complementary breakfast for two days. The staff were great, but I cannot forget the 100 peso charge for ice this hotel should install ice machines in each floor since that is a big necessity considering how hot it is so for the owners I wish you would reconsider your business way of doing things and trying not to charge every little thing. It leaves a bad taste in my mouth and I do not want or believe I need to go back to your hotel.

Wonderfull resort with nice and well trained staff. Jason from Pool safeguard service and Rayan from front desk service, thank you for your support and care. The sea view is fantastic. Recommend for families who want quiet place. Nice pool and very nice access to the sea. We had very good relaxing time.Location is far from central part and Cebu, but there is NewTown Mactan not far by taxi. The only thing that need to be improved is the food. Breakfast menu variety and food taste doesn't match with resort. Need to have better chef and personnel in live cooking station. Vegies not well washed or not fresh. Food taste frankly speaking is awful. It doesn't worth the money paid .If food is improved I definitely stay again there

Reservé una noche para un tour de ida y vuelta y me quedé una noche más antes de ir al aeropuerto el último día. Nada más entrar, me recibió un olor a humedad y a bichos. Rocié Maxfosquel por todas partes, pensando que solo eran cucarachas. El aire acondicionado estaba cubierto de polvo, pero el olor a humedad me hizo encenderlo con los ojos cerrados. Por suerte, no vi ninguna cucaracha durante mis dos días de estancia, así que me registré y usé la piscina de la playa. Es un lugar con buena relación calidad-precio para alojarse después de un masaje el segundo día del tour de ida y vuelta y antes de ir al aeropuerto. Si no te vas a quedar mucho tiempo...

El hotel en sí es maravilloso, con un personal amable, desayunos deliciosos y variados, limpieza diaria, piscinas y un parque acuático. Todo funciona a la perfección. El único inconveniente fue la ubicación del hotel; se tarda mucho en llegar a cualquier destino de interés.