Hoteles de 5 estrellas en Mascate

Very nice place to stay in, located in the center of Muscat and 20 minutes by car from the airport. We stayed in an executive suite, which is more than 70m2, with terrace. It was great. You have also a swimming pool on the last floor where you can swim and enjoy the view of Muscat

Overall, I had a good stay at the hotel. The property is beautiful, the room was comfortable, and most of the staff were friendly and helpful. However, there were two issues that significantly affected my experience. First, the hotel charged a very large security deposit of approximately AED 1,600 for a two-night stay. This amount was charged to my card without a clear explanation during check-in, and I was not informed in advance about the size of the deposit. As of writing this review, I have still not received the amount back. Better communication and transparency regarding security deposits would be greatly appreciated. Second, the housekeeping service was disappointing, especially on my checkout day. I requested ice cubes three separate times and only received them after approximately 1.5 hours. In general, whenever I requested something, it took a long time to arrive, and I had to repeatedly follow up with the staff. That said, I would like to sincerely thank Carolyn Muimi for her professionalism and support during my checkout process. She took the time to assist me, address my concerns, and promptly send an email to the finance department regarding the refund of the security deposit. Her assistance was greatly appreciated and left a positive impression. While I enjoyed the hotel overall and appreciated the facilities and atmosphere, I believe improvements are needed in guest communication regarding deposits and in the responsiveness of the housekeeping team.

I had a truly wonderful experience during our stay. From the moment of arrival, the hospitality was warm, professional, and attentive. The room was impeccably maintained, spacious, and thoughtfully designed, reflecting the high standards expected of a five-star property. The staff were courteous, responsive, and genuinely committed to ensuring guest comfort at every touchpoint. The dining experience was equally impressive, with a well-curated breakfast spread and excellent service. Overall, it was a memorable and relaxing stay, and I would gladly return and recommend this hotel to others seeking quality, comfort, and refined hospitality.

Un hotel con estilo romántico francés, cuando entra en el hotel, vino a un clima retrocededor. Aunque los años son más largos, la mantenimiento es mejor. La habitación es grande. Encontramos que el ruido del baño es muy fuerte antes de dormir, comunicarse con el hotel y no se puede resolver después de la reparación de los trabajadores, La recepción dijo que la habitación de nivel igual estaba llena y que la recepción podía ser sustituida por una habitación de nivel inferior, por lo que nos obligamos a contactar con los clientes de Trip.com a las tres de la mañana en casa, coordinar el director del hotel y finalmente resolver el problema al levantar la habitación. La recepción tiene problemas de tratamiento o tiene ciertos componentes discriminatorios, Pero el servicio al cliente de Trip.com sigue siendo muy poderoso y el problema debe ser tratado de manera razonable. Actualmente, la piscina del hotel está abierta, hay puertas para playas públicas, instalaciones completas de habitaciones y desayunos están listos.

⭐️⭐️⭐️⭐️⭐️ Excellent Stay – Highly Recommended I had a wonderful stay at InterContinental Muscat Hotel from 21st to 23rd January. From the moment we arrived, the experience was smooth and pleasant. Check-in was quick and efficient, and the hotel has a very nice, welcoming scent throughout the lobby and common areas. The room was clean, comfortable, and well maintained, and the bathroom was spotless. The pool area is great, with different depths (1.1 m and 1.3 m), plus a dedicated kids’ pool around 30 cm, which makes it ideal for families as well. One of the highlights is the direct access to Qurm Beach, which is a big plus. Breakfast was enjoyable with a good buffet selection, and the staff throughout the hotel were very friendly, professional, and always willing to help. Overall, a great stay and a classic, reliable 5-star experience in Muscat. I would definitely recommend it and would happily stay again.