Hoteles de 5 estrellas en Harbin

Crowne Plaza es un gran hotel situado a pocos pasos de muchos restaurantes y Sunac Mall (tiene el Guinness World Record para el mayor esquí interior, con lecciones de esquí asequibles para niños si prefieren permanecer en la zona de Harbin). El hotel está situado en el centro de la ciudad, a unos 20 minutos en coche del mundo de Harbin Ice & Snow y a 30 minutos en coche del centro de la ciudad. Situado en una zona tranquila, por lo que no había ruido ni tráfico cercano a la noche. La habitación es espaciosa (acomoda a nuestra familia de 4 con niños de 6 y 8 años) y limpia, el mantenimiento de la casa es muy rápido. (Nota: Se requiere una tapa de baño, pero puedes comprarla antes de nadar). Experiencia agradable en general.

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I had a pleasant stay at Steigenberger Harbin Sunac Land. The hotel is modern, clean, and well-maintained, which is especially important when staying in Harbin during winter. The room was comfortable, warm, and spacious, with good heating that made coming back from the cold very enjoyable. The service was polite and professional, and check-in was smooth. Staff were helpful when approached, although English communication may be limited at times. Amenities were adequate and met expectations for a hotel of this standard. The location is convenient if you are visiting Sunac Land / Snow World, though it is a bit far from Harbin city centre and major attractions like Central Street. This hotel is best suited for travellers who plan to spend time around the Sunac area. Overall, it is a comfortable and reliable choice, especially for families or travellers visiting nearby attractions.

👩💼 Even though the hotel staff are not able to speak english, They are helpful and very patient. Translation apps is a must have. 🧼 The room is clean and fresh everyday. Only way to make your room colder is to open the window. 🥘 Breakfast is not diversify. Only Chinese cuisine is available. With mostly pork for the main ingredient. Vegetarian option are also available too. ⭐️⭐️⭐️ Overall, The location is great. You can access many malls nearby and about 20 yuan away if you use Didi from the hotel to Zhongyang Walking Street

Fantastic hotel in Harbin. The bath in the room is perfect - so relaxing after a cold day outside. It’s comfortable and wonderful. I love it. Most of the staff especially the male staff downstairs were so lovely. I would recommend to everyone. Only one piece of negative feedback - please make sure front desk staff explain the booking policy to customers. I extended by one night and I did it at the front desk so that I can have the extra day included in my Hyatt membership. The staff booked me one more night through WeChat which was: 1. More expensive than using Trip 2. Didn’t get counted on my Hyatt membership. I was very upset by that! What’s the point of you helping me if it costs more money and doesn’t earn me any points? I could just do it myself for cheaper.

El hotel es muy espacioso en general. Había reservado una habitación deluxe con cama king, pero la recepción me la cambió a una habitación deluxe con dos camas individuales sin ningún problema. La habitación era muy grande y estaba bastante limpia en general. Me alojé con mi familia y pudimos disfrutar de la piscina, lo que hizo que la estancia fuera muy relajante. Es un lugar ideal para viajes familiares. ¡Ojalá hubiéramos tenido más tiempo libre para quedarnos una noche más!

El hotel nos dio una entrada a Harbin Ice and Snow World por cada habitación, además de un servicio de recogida en furgoneta de negocios en el aeropuerto y transporte a Ice and Snow World. ¡Estos detalles son muy considerados y merecen un aplauso! La temperatura del agua de la piscina, 28 grados, era muy agradable y no había mucha gente. En general, quedamos bastante satisfechos.

Ubicación conveniente, a poca distancia a pie del famoso Zhong Yang Da Jie. El registro es fácil, por lo que apenas interactuamos con el personal, que parece poco amable. La habitación es espaciosa y bastante cómoda. Sin embargo, algunas luces no funcionan. Me preocupa la limpieza, ya que la cucharilla no se lavó al día siguiente, aunque sí la taza. No nos cambiaron el café. Las sábanas aún se sienten desordenadas. La ubicación es buena y la habitación es espaciosa, así que está bien. Hace calor en la habitación, así que tenemos que mantener las ventanas abiertas para refrescarla.

I’ll start with the highlight of our stay: the ski rental team at Yabuloni Hotel. Since rentals are included in the stay, we spent a fair amount of time with them, and they are truly world-class. Led by a charming and compassionate boss, the team of four （photo attached) is incredibly professional and approachable. They don’t just hand you gear; they perform thorough safety checks, ensure a perfect fit, and offer genuine tips for the slopes. They made our trip seamless and safe. They will be the reason why we will come back and stay here Unfortunately, the hotel itself doesn't live up to that same standard. The hallways are dimly lit and poorly ventilated, a theme that continues into the rooms. The biggest issue was the bathroom, a persistent, foul sewage smell made us feel like we are using a public toilet that has not been cleaned for years. If this is 5 star standard, i'm afraid they have to do much much better. To top it off, the reception staff felt poorly trained. Despite having plenty of people behind the desk, no one could answer basic questions about local attractions, slope openings, or even help us arrange a driver for dinner around the area. For the price point, they should think of how they can justify their service other than having a world class and helpful ski rental management team.

Dear 王佳瑜 (Wang Jiaqi), We wanted to leave this note to sincerely thank you for your exceptional service during our stay. On our first day, we arrived completely exhausted from our travels, but your kindness and help immediately lifted our spirits. Even with the language barrier, your proactive attitude and constant smile made us feel incredibly welcome. You are energetic, attentive, and truly go above and beyond for your guests. We feel very lucky to have met you at the reception, but we are certain that the hotel is even luckier to have you on their teamu. You represent the very best of hospitality. Thank you for making our trip so memorable! 工作非常积极主动 最好的服务 酒店的骄傲 Regards,