Lee valoraciones y opiniones de otros usuarios para encontrar el alojamiento perfecto.
Fecha de publicación: 16 jul 2026
Usuario invitadoThe hotel was located within an area with a lot of massage parlours and eateries which was great. The grand Batam mall was just next to the hotel which was easily accessible with connecting lift access. There’s also other shopping malls within walking distance too.
The hotel facilities (swimming pool and gym) were good though we didn’t use them.
The complimentary high tea food at Oak Bistro was surprisingly good comprising sweet and savoury items.
The welcome snacks and beverages in room was a surprise as we thought it was chargeable.. turns out it was complimentary!
Buffet breakfast spread was standard but the bread and steam dim sum were hard and cold.
The fried noodles and rice were also quite cold though it was closed with a cover. Overall the buffet was satisfactory. Service staff cleaning the plates were kind of slow though there weren’t many guests.
Room amenities was basic and good. Overall stay was great. Would recommend staying at this hotel due to the good location and facilities and access to other places within Batam.
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Precio por noche desde261 SAR
Fecha de publicación: 23 jun 2026
Dean StantonMy intention here is to provide a 100% fact based, detailed and balanced assessment of the 360° experience of this property.
But before we jump in to the details, let me first say that *for the discounted VIP member price* paid on this occasion, we are 100% satisfied with our stay at MAXONE Batam (with one notable exception, see below).
A big thank you to the management and team (especially front desk and concierge) for an *almost* perfect 👌🏼 stay.
First visited MAXONE Batam six months ago when newly opened. A very positive experience, but my initial impressions were that overall facilities available were quite limited given the ambitious price point.
This second stay confirmed my initial observations, after 6 months of operation.
Quality of welcome is very good, front desk and concierge extremely professional. Well done 👏🏼.
Main public areas and rooms are immaculately clean and well maintained.
If you want 100% immaculately clean rooms, this is, however, probably your best choice today in Batam.
Linens are top quality, fresh and clean. Abundant and carefully selected pillows. Very large king bed. If your objective is a good sleep, this is pretty much guaranteed.
However, we have the following observations that indicate the typical prices asked for the standard Deluxe King rooms are ambitious and too high for what you get:
- Breakfast not included
- No pool or gym
- Deluxe King rooms very narrow and claustrophobic for two people with luggage and shopping (but the bathrooms are a good size)
- It's clear from the layout that whoever did the interior design of the Deluxe King rooms is not accustomed to, and does not have appropriate experience of, designing for compact room dimensions - much could be learned from the efficient layout of similarly compact (19m2) rooms in eg Denmark, Sweden, about the optimal use of space.
- Unacceptable WiFi connectivity, whether you are a business or leisure traveller. Latency (often over 1000ms) in particular is problematic. Over 100 tests conducted on 5 different devices over 48 hours at different times of day and at all locations at the property. This is clearly a conscious cost based decision by the hotel operator and not a technical limitation, certainly not in a newly constructed property. This is particularly an issue for local business travellers such as myself because 4G/5G cellular connectivity with XL, Telkomsel etc at this location at Jln Sriwijaya / Kampung Pelita is extremely poor and always has been.
*Summary and conclusions*
We've stayed at almost all 3*, 4* and 5* properties in the Riau Islands over the past 10 years. This includes the two most recent 5* star properties and several newly refurbished 4* star properties in Kota Batam.
As a ”user chooser” business owner who travels and works remotely 300+ days a year, I don't have a set ”budget” or ”price range” for hotels and apartments I select. I'm interested in the services and facilities received in relation to the actual price paid (after my usual VIP / frequent traveller discounts).
On this occasion, my VIP member prices mean I paid very competitive prices for this stay.
As a result I'm 100% satisfied with my stay at MAXONE Batam, with the exception of the WiFi provision which remains unacceptable in such a property given the kind of target customers the property would like to attract as guests.
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Precio por noche desde99 SAR
Fecha de publicación: 3 jun 2026
Usuario invitadoThe hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.
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Precio por noche desde120 SAR
Fecha de publicación: 19 jun 2026|Habitación Deluxe
Usuario invitadoLa habitación es muy limpia y de lujo. El personal del lobby, ha extendido su ayuda a nosotros, nos ha llevado a cruzar el camino a la farmacia opuesta para obtener algún medicamento. El hotel está muy bien preparado para nosotros. El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la
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Precio por noche desde111 SAR
Fecha de publicación: 3 jul 2026
Usuario invitadoThe hotel's location is its greatest advantage and was the main reason I chose to stay here. Overall, my experience was excellent. The service was attentive, and the food was of a high standard.
I have a couple of suggestions that could further enhance the guest experience. Room 119 could be converted into a fitness room, as the hotel currently does not have a gym. Since the room is at ground level, the curtains cannot be fully opened without compromising guests' privacy, as people walking past can easily see inside.
Additionally, offering an in-room massage service would be a valuable amenity and would provide greater convenience for guests looking to relax during their stay.
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Precio por noche desde112 SAR
Fecha de publicación: 21 jun 2026
Non-smoking family touristConvenient location near Grand Batam Mall and eateries. A good and tasty breakfast spread is provided, and the staff are friendly and attentive. They even extended our checkout time to 1pm when requested.
However, the rooms at Swiss-Belinn Baloi Batam Hotel constantly smell of cigarette smoke. We have requested and issued a non-smoking room on a non-smoking level, but the smoke smell keeps coming back from the toilet, even though we have aired the room. The pillows and blankets do have a lingering cigarette stench as well. It's definitely unacceptable for a non-smoking floor and rooms. Also, the towels are looking quite tired with frills and discolouration.
Hopefully, the hotel will look into improving the air quality in the rooms and hallways of non-smoking levels and refreshing the towels.
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Precio por noche desde87 SAR
Fecha de publicación: 15 jun 2026
Adammail97The hotel Air-Conditioning is very bad. I have reported to the receptionist, but they refused to fixed that. I slept with sweat body and the room feel warm. The location is very strategic. The room condition is very cosy. Everything is nice but the only AC is problem. Hope hotel management can fix the problem ASAP
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Precio por noche desde75 SAR
Fecha de publicación: 16 mar 2026|Habitación triple familiar
Usuario invitadoLa limpieza de la habitación es muy terrible. Con puerta no puede cerrar correctamente y el asiento de la toalla está roto. La cama estaba bien. Sin embargo, no hay prueba de sonido. Puede oír la habitación en la puerta de la ducha.
Pero la ubicación es muy bonita. Aproximadamente 5-10minutes al centro comercial y al mercado. Muy conveniente
También hay en el masaje de la habitación.
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Precio por noche desde41 SAR
Fecha de publicación: 24 may 2026|Habitación ejecutiva Deluxe con 2 camas individuales
AnnieECFGreat experience in this hotel, although slide uncomfortable experience with the arrangement of the rooms, as I requested 4 non-smoking room but got smoking rooms instead. However, front desk was able to squeeze in 1 nonsmoking room for us, which was still bearable. One of our family members had her birthday on the 2nd day of the stay, so the staff was able to light decorate the room, and have a special arrangement for breakfast. Great experience for us!
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Precio por noche desde97 SAR
Fecha de publicación: 12 may 2026
Usuario invitadoThe room is clean and tidy. Convenient place to stay at
Strongly recommend
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Precio por noche desde113 SAR