Hoteles en Lubuk Baja con desayuno

Got early check in after submitting two new emails to be registered for Ascott rewards. Assigned to 807 and sighted a few drain flies upon entering, small issue compared to what we faced later. Spotted 2 plaster bagworms, and toilet bowl had bugs surfacing repeatedly despite lid being down. Photos for both attached. Gave feedback to front desk and waited for duty manager to arrive (started waiting from 5.22pm), then went back to room while DM prepared a new room. Waited for about 25 mins and we decided to head to the lobby with our luggage as nothing was happening. We were offered the suite at 808 but tried to explain before entering 808 that the corridor was infested with the insects, he shrugged (prolly language barrier here). 808 had the same issue and the DM initially tried to explain it was not a bug and we had to show him photos on google, and also spotted a bagworm with the worm (photo for second room attached) inside on our way out. We told the DM we did not want an upgraded room, and just wanted a clean room that had no insects. Next room we were offered was 1305 which thankfully had no bugs and smelled a lot fresher. It was 6.07pm when we put our bags down and had to wait “5 mins” for keys to be delivered. Nothing happened after 20 mins and we had a dinner reservation to head to, called front desk and they sent the security guard up to hand us the room keys, not sure this is correct protocol? Around midnight we could hear the tv from next door, luckily front desk sent someone up within minutes. This was more an unlucky experience with inconsiderate guests next door, but soundproofing could be improved as we could hear their doorbell loud and clear when front desk came up to check the situation. Anyway we checked out a day earlier as we didn’t feel comfortable and well-rested.

The staffs are very friendly. We went there quite early and our room not yet ready. The staff offer us to store our bags with them so that we no need to carry so heavy around. By the time we come back i realise the card for deposit bags had lost.The staff is so kind ask the type of our bag and even show us the pic of our bags to confirm before passing to us. The room is not very big but just nice for two of us to stay. wif connection is good.There is a pleasant nice smell in the lobby or even in the room. The only part is the toiletries for bath and shampoo is 3 in 1 which me myself personally dont really used to it. The buffet food ok sitting area not big enough if all come in at the same time. The surrounding area got massages,salon and chinese/hala food credit to the points which no need to go so far from the hotel.

Me quedé ahí durante dos días y conocí a un grupo de golfistas el desayuno 🥞🍳 Objetos que necesitan ser mejorados y cortar la espera para el cheque en el huésped.

El Hotel Batam de Nagoya Hill es un lugar confortable y confortable para quedarse con habitaciones amplias, personal amigable y fácil acceso a la compra y a la comida. El desayuno es decente y el servicio general hace que el hotel sea una opción práctica y agradable en Batam.

My intention here is to provide a 100% fact based, detailed and balanced assessment of the 360° experience of this property. But before we jump in to the details, let me first say that *for the discounted VIP member price* paid on this occasion, we are 100% satisfied with our stay at MAXONE Batam (with one notable exception, see below). A big thank you to the management and team (especially front desk and concierge) for an *almost* perfect 👌🏼 stay. First visited MAXONE Batam six months ago when newly opened. A very positive experience, but my initial impressions were that overall facilities available were quite limited given the ambitious price point. This second stay confirmed my initial observations, after 6 months of operation. Quality of welcome is very good, front desk and concierge extremely professional. Well done 👏🏼. Main public areas and rooms are immaculately clean and well maintained. If you want 100% immaculately clean rooms, this is, however, probably your best choice today in Batam. Linens are top quality, fresh and clean. Abundant and carefully selected pillows. Very large king bed. If your objective is a good sleep, this is pretty much guaranteed. However, we have the following observations that indicate the typical prices asked for the standard Deluxe King rooms are ambitious and too high for what you get: - Breakfast not included - No pool or gym - Deluxe King rooms very narrow and claustrophobic for two people with luggage and shopping (but the bathrooms are a good size) - It's clear from the layout that whoever did the interior design of the Deluxe King rooms is not accustomed to, and does not have appropriate experience of, designing for compact room dimensions - much could be learned from the efficient layout of similarly compact (19m2) rooms in eg Denmark, Sweden, about the optimal use of space. - Unacceptable WiFi connectivity, whether you are a business or leisure traveller. Latency (often over 1000ms) in particular is problematic. Over 100 tests conducted on 5 different devices over 48 hours at different times of day and at all locations at the property. This is clearly a conscious cost based decision by the hotel operator and not a technical limitation, certainly not in a newly constructed property. This is particularly an issue for local business travellers such as myself because 4G/5G cellular connectivity with XL, Telkomsel etc at this location at Jln Sriwijaya / Kampung Pelita is extremely poor and always has been. *Summary and conclusions* We've stayed at almost all 3*, 4* and 5* properties in the Riau Islands over the past 10 years. This includes the two most recent 5* star properties and several newly refurbished 4* star properties in Kota Batam. As a ”user chooser” business owner who travels and works remotely 300+ days a year, I don't have a set ”budget” or ”price range” for hotels and apartments I select. I'm interested in the services and facilities received in relation to the actual price paid (after my usual VIP / frequent traveller discounts). On this occasion, my VIP member prices mean I paid very competitive prices for this stay. As a result I'm 100% satisfied with my stay at MAXONE Batam, with the exception of the WiFi provision which remains unacceptable in such a property given the kind of target customers the property would like to attract as guests.

The hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.

The hotel Air-Conditioning is very bad. I have reported to the receptionist, but they refused to fixed that. I slept with sweat body and the room feel warm. The location is very strategic. The room condition is very cosy. Everything is nice but the only AC is problem. Hope hotel management can fix the problem ASAP

Room was relatively clean except ants on the table. However the toilet was a little dirty. The sink kept getting clogged. Ac was great and cold. The lift is very slow.

La limpieza de la habitación es muy terrible. Con puerta no puede cerrar correctamente y el asiento de la toalla está roto. La cama estaba bien. Sin embargo, no hay prueba de sonido. Puede oír la habitación en la puerta de la ducha. Pero la ubicación es muy bonita. Aproximadamente 5-10minutes al centro comercial y al mercado. Muy conveniente También hay en el masaje de la habitación.

Great experience in this hotel, although slide uncomfortable experience with the arrangement of the rooms, as I requested 4 non-smoking room but got smoking rooms instead. However, front desk was able to squeeze in 1 nonsmoking room for us, which was still bearable. One of our family members had her birthday on the 2nd day of the stay, so the staff was able to light decorate the room, and have a special arrangement for breakfast. Great experience for us!