Oakwood Hotel & Apartments Grand Batam

Everything is good except for the sound insulation. U can hear foot steps and people talking outside at night and in the morning. Unfortunately, we can hear our neighbour doing a zoom call!

Hotel staffs are friendly and accomodating. Reception even gave recommendations where to go and what to eat. Breakfast is superb! Will definitely come here again!

First time staying at Oakwood and it was such a pleasant stay even though it was just for 2D1N. Located next to Grand Batam Mall with direct access from the hotel to the mall, it was very convenient. We were given complimentary dinner buffet during check-in and the variety of food served during the dinner buffet and breakfast buffet were delicious. Friendly and helpful service staff. Definitely will come back again! :)

Location is good although it is on higher side of pricing. The hotel is directly connected to the Grand Batam Mall which is the largest mall in Batam. Service is good especially Salsa who is kind enough to provide recommendation and honest feedback.

Very friendly & warm service from this hotel all staff, we felt very pleasant & have a wonderful time during our stay 3days. They give us free hightea & free pastries during our stay and it’s delicious. The buffet breakfast have many variety of choices & very delicious (a must try) location is fantastic as next block is Grand Batam Mall, many restaurant & shop just 5min walking distance. Also many good massage center nearby. By grab go Nagoya hill mall or love seafood & etc .. all within few minute reach. We Will definitely stay again when we back Batam 🤠

The hotel was located within an area with a lot of massage parlours and eateries which was great. The grand Batam mall was just next to the hotel which was easily accessible with connecting lift access. There’s also other shopping malls within walking distance too. The hotel facilities (swimming pool and gym) were good though we didn’t use them. The complimentary high tea food at Oak Bistro was surprisingly good comprising sweet and savoury items. The welcome snacks and beverages in room was a surprise as we thought it was chargeable.. turns out it was complimentary! Buffet breakfast spread was standard but the bread and steam dim sum were hard and cold. The fried noodles and rice were also quite cold though it was closed with a cover. Overall the buffet was satisfactory. Service staff cleaning the plates were kind of slow though there weren’t many guests. Room amenities was basic and good. Overall stay was great. Would recommend staying at this hotel due to the good location and facilities and access to other places within Batam.

A very good stay, just 10mins from harbour bay ferry terminal. Good location close to malls and street food, hotels amenities are great, food are great as well, overall a great place to spend a short trip.

First time stay over at this hotel. Is really convenient. Massage and hair spa is nearby. Gra d Batam mall is just opposite. Is a great stay. Hotel is clean.

Easy access to Grand Batam Mall, which is just directly opposite the hotel lobby. The staff were friendly and welcoming, and the rooms were clean and well maintained. I also noticed that many Asians stay here, which made me feel comfortable. The breakfast selection wasn't very extensive, but it was still good enough. Overall, I had a pleasant stay and will definitely come back to this hotel again.