Hoteles balneario en Hakone

El mejor servicio que he recibido. El ryokan nos proporcionó transporte a las atracciones cercanas y también nos recogió cuando terminamos el día. La comida también fue increíble :)

[Fufu Hakone: A Luxurious Mountain Escape] Fufu Hakone is located in the quiet Gora region and seamlessly blends modern comforts with traditional Japanese ryokan hospitality. The property stands out for its unique dual hot spring experiences, providing private balcony baths with clear mineral water in every suite alongside communal pools filled with therapeutic, milky-white sulfur volcanic water. We had a wonderful one-night stay at Fufu Hakone on 28 May 2026, which included a Kaiseki dinner and breakfast. [Getting There] Our journey began with a midnight flight from Singapore, reaching Tokyo at 9:00 AM. From there, we caught the Narita Express and changed to the Tokaido Shinkansen to travel to Odawara, before making our way up to Gora. We arrived at Gora Station close to 3:00 PM to find it drizzling. Unfortunately, local taxis were completely unavailable and we could not find any vehicles on the GO app. Fortunately, we managed to get into the shelter of the tourist information centre. The lady on duty was incredibly helpful, assisting us to call Fufu Hakone for a pickup and directing us to the exact area where hotel shuttle services operate. We highly recommend that you do not attempt to walk to the resort from the station, especially in poor weather. [Arrival Experience] The moment we arrived at the resort, we were met with warm smiles and greetings. We were guided to the reception area located on the second level of the front building and seated comfortably in the lounge, where we were served hot tea. A designated staff member came over to complete our check-in process and then escorted us to our room in the guest building. The level of attentiveness was outstanding. The staff member explained every single detail in the room, including the layout of the suite, the private balcony onsen, the water temperature controls, the television, and the mini-bar, which is entirely complimentary. They also carefully went through our dinner order, taking down all of our personal preferences, likes, and dislikes. [The Suite] Our suite, named 楢の芽 (Naranome), was located on the third level. Rather than trying to describe the beautiful layout in words, I will let the accompanying photos speak for themselves. The room features two super-single beds that are incredibly fluffy and soft, with each bed featuring two plush pillows to guarantee a perfect night of sleep. The resort provided both pyjamas and a two-piece samue yukata for our stay. The pyjamas are strictly for use inside the room, while the samue yukata is intended to be worn when exploring the public areas of the property. [Dinner and Breakfast] Both the Kaiseki dinner and the breakfast were exceptional. Because many of the exquisite dishes feature seasonal ingredients that change throughout the year, please refer to my photos for a visual look at what was served during our stay. [The Ultimate Onsen Routine] To make the most of the dual hot springs, I highly recommend this routine: - Welcome Soak: Start with the light and refreshing clear mineral water on your private balcony to gently wash away travel fatigue before dinner. - Dinner and Rest: Enjoy your Kaiseki meal, then return to your suite to digest comfortably for a few hours. - Nightcap Soak: End the evening in the communal baths. The thick, milky-white sulphur volcanic water melts away muscle tension and deeply relaxes the body before sleep. [Areas for Improvement] While the stay was mostly flawless, there are two minor points to note: - Toothbrush Set: The provided toothbrush set was rather small for my liking. It felt like it took ages to finish brushing my teeth. You should definitely bring your own if this is a concern for you. - Room Attire: The two-piece samue yukata was not comfortable at all. It is not mandatory to wear it around the property, but we chose to do so anyway to fully immerse ourselves in the traditional ryokan culture.

As a Korean family living in the United States, we stayed here as a family of four with our two young children (40 months and 21 months old), and overall, we had a truly memorable experience. We booked through Trip.com, and because there were no clearly stated child occupancy policies during booking, we reserved the room as 3 adults. This later created some confusion during check-in, which I will mention below, but aside from that, nearly everything about this hotel was exceptional. First, the positives: The breakfast was outstanding—worthy of its Michelin Guide 2025 recognition. Every meal was beautifully prepared, thoughtful, and delicious. We chose a traditional Japanese-style room with tatami flooring, and for our family with young children, it was perfect. Being able to remove our shoes and comfortably live on the floor felt especially natural and relaxing as Asians, and parents with little children will understand how convenient and comfortable this setup is. The location is also excellent—within walking distance from Gora Station, where the mountain railway arrives. Even with two small children, the walk was very manageable. The onsen experience was wonderful, and the guest lounge available from morning until 10 PM was another highlight that made the stay feel luxurious and comfortable. The dining area itself deserves special praise. Enjoying breakfast and dinner while overlooking the beautiful inner garden pond was peaceful and elegant, and the restaurant service team was abundant, attentive, warm, and professional. It truly felt like top-class hospitality. Now, one disappointment: During check-in, one female staff member wearing a headscarf made several comments that felt unnecessarily cold and transactional. Because we booked as 3 adults, she repeatedly explained that our children could be accommodated because of that booking choice—as if we were receiving an exception—despite there being no clearly stated child policy during reservation. She also explained that only 3 adult yukata/lounge outfits had been prepared in the room because we booked for 3 adults, and said we could request children's clothing “if needed.” When I asked when we should request them, she simply repeated that we could ask when necessary. At that point, a more thoughtful hospitality approach would have been something simple like: “I see you have two young children—would you like us to prepare children’s outfits now?” That small difference would have reflected genuine care. At check-out, I again observed behavior that felt uncomfortable. A trainee staff member was assisting us, and when the trainee forgot to request identification, the same staff member visibly frowned and corrected the trainee in front of us. It felt unnecessarily tense and unprofessional in front of guests. What stood out was that every other staff member we encountered was warm, polite, smiling, and genuinely welcoming. They bowed, greeted us kindly, and made us feel respected. Only this one staff member felt noticeably different—cold enough that we were left wondering whether it was discomfort toward children, cultural bias, or simply a personal attitude issue. I travel frequently internationally for business in a senior executive role, and this was the first time I experienced service that felt this distinctly uncomfortable from a luxury hospitality employee. That said, I want to emphasize: everyone else at the hotel was wonderful, and the property itself is beautiful, peaceful, elegant, and family-friendly. We would gladly return—but I hope the warmth shown by the rest of the team becomes the standard reflected consistently by every member of staff.

¡¡¡Un hotel precioso!!! Las dos piscinas termales del hotel son hermosas, ¡me daban ganas de meterme dos veces al día! Tumbarme en el agua caliente, mirando las estrellas, la pequeña cascada y las hermosas hojas de arce... ¡pensé que para esto vale la pena trabajar duro y ganar dinero!

♨️Las aguas termales privadas del hotel están ubicadas en un bosque prístino y tranquilo. Para evitar las multitudes, decidí ir sola a las 7 de la mañana. A pesar del viento frío, disfruté de un rato a solas en las humeantes aguas termales. 🪭Las comidas del hotel eran auténtica cocina kaiseki, con abulón fresco (con sabor a sal marina) y sashimi de atún rojo: una experiencia muy ceremonial. Después de la comida, disfrutamos del servicio de preparación de camas al estilo japonés y un aromático genmaicha (té de arroz integral). El único inconveniente fue que la calefacción de la habitación era un poco insuficiente. 🎐Perdí mi teléfono en el Shinkansen (tren de cercanías). El personal de la estación me dijo que los contactara por Line, pero la respuesta fue muy lenta y complicada debido a la barrera del idioma. Estoy muy agradecida con este hotel por contactar rápidamente con la oficina de objetos perdidos del Shinkansen. Me proporcionaron la ubicación y la información relevante, y finalmente pude recuperar mi teléfono. ¡Muchas gracias de nuevo! 🫶🏻

Excelente alojamiento y la ubicación es inmejorable si lo que buscas es el Monte Fuji y el lago. Es una zona muy tranquila por la mañana y por la noche, cuando los autobuses turísticos ya no están. Para quienes quieran reservar, aquí les damos algunos consejos que les ayudarán. No hay recepcionista, así que tendrán que averiguar cómo entrar. No caminen por la calle, sino que diríjanse al lago. De lo contrario, si entran por la calle, el primer teclado que vean será el incorrecto. Si está frente a la puerta marcada como ”privada”, el código no funcionará. Diríjanse a la entrada y busquen las puertas de cristal. Ahí es donde pueden introducir el código. El agua del onsen está extremadamente caliente. Quizás así es como funcionan los onsen, pero no pude quedarme más de 5 minutos porque me mareé. El loft tiene techos bajos, pero a mis hijos les encantó dormir allí. Sin embargo, la comida no es muy buena, así que planifiquen con antelación. El 7-Eleven cercano tiene excelentes refrigerios. Si alguna vez vuelvo a Hakone, me alojaría aquí de nuevo.

Pasé una noche maravillosa aquí durante la víspera de Año Nuevo. El camarero apenas entiende a la gente y los idiomas extranjeros, pero es amigable y bueno en la comunicación. Primero reservé un baño público, pero luego lo cambié a un baño privado cuando había espacio. ¡Mi satisfacción mejoró mucho! El hotel está muy cerca de la estación Hakoyō-Yumoto y el costo del taxi fue de menos de 1,000 yenes. Luego no pudimos tomar un taxi y fue muy cómodo para nosotros caminar hasta la estación durante 15 minutos con nuestros hijos🏳️🌈

Las habitaciones son de estilo japonés típico y bastante amplias. Aunque habíamos reservado una habitación con baño compartido (sin ducha), esta disponía de inodoro y lavabo. Nuestra reserva incluía media pensión. El desayuno ofrecía opciones japonesas y occidentales, aunque la diferencia no era muy marcada: la japonesa incluía arroz y la occidental, una rebanada de pan tostado con una textura similar a la de un *pancake*. Las porciones de la cena eran muy generosas; incluso las comidas infantiles tenían el mismo tamaño que las de adulto. No está permitido entrar con calzado al hotel; hay que cambiarse a zapatillas en el vestíbulo, y el personal se encarga de guardar los zapatos. El gran baño público (*ofuro*) también cuenta con aguas termales y por la noche no había mucha gente. Es imprescindible ir al restaurante a la hora reservada, por lo que recomiendo hacer el *check-in* temprano para poder reservar con antelación.

Hotel increíble, las habitaciones anchas y las camas muy cómodas. El onsen es amplio y tiene unas vistas al monte fuji preciosas en la parte de mujer, pero lamentablemente en el de hombre no fui capaz de verlo. La comida fue espectacular, me sorprendió la calidad que tenía a pesar de ser un buffet. Los trabajadores tanto de la recepción como los del restaurante muy amables y atentos. El único inconveniente sería la ubicación que está un poco apartado pero por lo demás excelente.

Según la página web, ¡es un lujoso balneario de aguas termales! El personal habla inglés y la información sobre las habitaciones y el restaurante fue muy completa. El tofu casero del desayuno estaba especialmente delicioso, y la cena también. Su ubicación es ideal, a pocos pasos de la autopista de peaje de Gora que lleva al parque. Las instalaciones del hotel también son muy prácticas. Quiero destacar especialmente las aguas termales; estaban notablemente más calientes que las termales comunes, y como solo podía sumergirme unos cinco minutos seguidos, me sumergí en pequeñas cantidades varias veces. La vista desde la ventana también era preciosa; pude relajarme junto a ella, disfrutando de la brisa de la montaña. ¡Sin duda me alojaré aquí de nuevo la próxima vez que visite Hakone!