Lee valoraciones y opiniones de otros usuarios para encontrar el alojamiento perfecto.
Fecha de publicación: 22 may 2026
Usuario anónimoWe enjoyed our 3 nights stay in the hotel which is conveniently located. There are plenty of eateries nearby and close to the subway station. The rooms are ample in size and were kept very clean. We found the breakfast there in particular good, both in quality and variety. The staff in the restaurant was very attentive and efficient. We had a very enjoyable stay in the hotel.
Mostrar más
Precio por noche desde461 AED
Guest User
Hotel magnífico,personal EXCELENTE,todo muy limpio ,moderno y sobre todo una cama comodísima . El desayuno no os lo perdáis, vale la pena😍
Mostrar más
Precio por noche desde337 AED
Fecha de publicación: 26 jun 2026
Usuario invitadoSerious safety and service failures at Numa Anjos Lisbon, and a broader pattern of unresponsiveness from your digital support during the stay.
In the early hours of 25 June, a fire alarm was triggered at the property. The alarm sounded for over 30 minutes. My group and other guests evacuated the building and gathered outside. I understand that Numa operates as an unstaffed, digital-first property — that is the model we booked, and I am not complaining about the absence of on-site staff itself.
My complaint is that the digital support which is supposed to replace on-site staff, and which Numa advertises as available 24/7 across the website, the Trip.com listing/booking confirmation, the in-room welcome guide, and the app/check-in instructions, was completely unreachable during an actual emergency!
During the alarm and evacuation, WhatsApp — the primary digital contact channel — received no response whatsoever. No one from Numa made contact through any digital channel while the situation was unfolding. Several guests called emergency services directly because there was no way to reach Numa. No fire authority or emergency personnel arrived on site during this period either. They claimed to have security check the property and coordinating with authorities during the absence of active support - we saw no single soul present. We wonder how they checked the safety? The alarm went off itself and guests just went back in without hesitation.
The first communication we received from Numa was an email sent around 3:20am — hours after the alarm, and well after the situation had already resolved itself on its own, with zero digital support from your team at any point during the actual emergency!! They said they sent both SMS and email. This is the biggest failure of security protocol - some guests sleep with their phones in silent mode, or switched off or with ear-plugs on like us. Luckily my partner heard the alarm and able to wake me up in time for the evacuation!
This was not an isolated incident. It is consistent with a pattern of unreliable response times from your team throughout this stay:
• When we requested a room change due to a noise issue (even though requested at the time of booking but told it is automatic assignment), WhatsApp told us an agent would reach out within approximately 15–20 minutes. The actual response came roughly 2 hours later.
• When we reported an air conditioning issue of a new room, it similarly took longer to receive any response. And later they accessed our room unannounced even though I asked specifically for the time of check up.
Taken together with the fire alarm incident, this shows that the 24/7 digital support Numa advertises does not function as promised, even for routine requests, let alone emergencies. The fire alarm is simply the most serious example of a problem that recurred throughout our stay!!
The core issues are:
1. Total unresponsiveness on WhatsApp during a 30+ minute active fire alarm and evacuation.
2. No digital contact or guidance of any kind while the emergency was happening
3. No coordination with or follow-up from emergency authorities, despite guests calling them directly. (it seems their alarm is not linked to authorities?)
4. A delayed, after-the-fact email as the only acknowledgment of the fire alarm — sent only once the situation had already resolved.
5. A direct contradiction between the “24/7 guest support” promised at every booking touchpoint and the repeated, significant delays we experienced for the room change request, the air conditioning issue, and most critically, the fire alarm emergency.
For a property built entirely around remote/digital guest support replacing on-site staff, this is not a minor service lapse — it is a recurring failure of the core mechanism guests are told to rely on, with the fire alarm being the point where that failure became a genuine safety issue.
Mostrar más
Precio por noche desde367 AED
Fecha de publicación: 12 abr 2026
Usuario invitado
From start to finish Dom Carlos Park did not disappoint.
Helpful staff took our bag up stairs on arrival.
Storage was available until our room was ready, map was given when requested to help us find our bearings.
Room clean with fridge with selection of minibar which could be purchased, safe was also available.
Towels were large and fluffy. Bed comfortable, with lovely pillows, black out curtains to help sleep.
Room service used first night with excellent food .
Breakfast was excellent good range of food. It was occasional busy and we were asked to wait in the lounge area but again well looked after and as soon as space was available we were taken in to wait.
Hotel is in a good location, a gentle walk down the avenue liberdade everyday to where the action is, such as Rossio Station where we caught the train to Sintra.
Great hotel would stay again.
Cab from airport to hotel €24 , Uber to airport €7
Mostrar más
Precio por noche desde216 AED
Fecha de publicación: 6 sep 2026|Habitación estándar
Amy & Bhavik Patel¡Celebrado nuestra luna de miel aquí!! es un hermoso hotel con servicio excepcional y un buffet de desayuno impresionante que no puedes perder!
Mostrar más
Precio por noche desde446 AED
Fecha de publicación: 11 ago 2024|Habitación estándar
RaúlCabreraEn general algo normal, fuimos en pareja para pasar 3 días con desayuno incluido, desayuno escaso muy poquita variedad. El personal que está dando los servicios por la mañana son muy serio, todos. !!Que no tiene nada de malo!!!. En recepción en cambio son amables y sipatico@s. Y algo que no llegaré a entender y no solo en este hotel aunque también nos ha pasado, es que si te dan la opción de 2 camas individuales o cama de matrimonio por qué no se cumple lo que previamente reservas? Y si no hay existencia por lo menos que manden un correo avisando del mismo. Y para terminar la ventana de la habitación no tenía pomo para poder abrirlo, entiendo que por seguridad no esté disponible la apertura al completo, pero basculante es lo ideal para airear la habitación.
Mostrar más
Precio por noche desde377 AED
Fecha de publicación: 16 feb 2024|Habitación superior familiar (cama doble grande), sofá cama
Usuario invitadoEs un hotel muy adecuado para traer niños porque hay varias videoconsolas para que jueguen los niños. Es solo que es un poco confuso ingresar al estacionamiento, después de recibir el boleto, no es demasiado esperar a que se levante la puerta enrollable para dejar un espacio de estacionamiento. Está a las afueras de la ciudad de Lisboa, hay un supermercado muy grande cerca a 10 o 15 minutos a pie.
Mostrar más
Precio por noche desde289 AED
Fecha de publicación: 8 dic 2024
Usuario invitado
Hostal con comodidades básicas.
El desayuno es muy pobre y no conserva los productos desde el principio hasta el final del horario de desayuno (ejemplo: pan o fruta, 30/40 minutos antes del final del horario, se acaba, se acaba!!!)
La ubicación es buena, en una zona tranquila, cerca del parque Eduardo VII, Avenida da Liberdade.
¡El ambiente es agradable, relajado!
Mostrar más
Precio por noche desde90 AED
Fecha de publicación: 21 nov 2023|Estudio superior
Usuario invitadoDespués del primer impacto de encontrar la cama deshecha, todo lo demás salió bien. Aunque es una aplicación, hacen la limpieza todos los días. La cocina está un poco mal equipada, no hay microondas como está escrito, sino horno.
Fácil check-in e incluso check-out tardío.
Fantastico lugar.
Mostrar más
Precio por noche desde303 AED
Fecha de publicación: 14 dic 2025|Habitación estándar con cama doble
Patrícia Sousa03El desayuno estuvo muy bien, y el servicio también.
Las habitaciones no eran las mismas que las tres que reservé; una era espaciosa y tenía cafetera, las otras dos eran muy pequeñas y ni siquiera tenían una botella de agua, que había que pedir en recepción con un depósito de 10 euros. Adjunto una foto.
El ruido es otro aspecto negativo, tanto de los aviones como de las tuberías de agua y los pasillos.
Mostrar más
Precio por noche desde223 AED