Ambiente: el hall del hotel es pequeño, también es pequeño en general, pero es muy rica, el puerto de la ventana del lago de la habitación es muy bonito. Es realmente muy sorprendente cuando se abre la puerta de la habitación para ver el paisaje por primera vez
Salud: Está bien
Servicio: Super entusiasmo en la recepción
La ubicación es también muy excelente, muy cerca de Kingston para jugar tarjetas
Habitación limpia, espaciosa y bastante tranquila. Se proporcionan toallas, además de champú, acondicionador, loción y jabón corporal. Equipado con TV, nevera, plancha, secador de pelo, cafetera, microondas y caja fuerte. Amplios enchufes y buen aire acondicionado/calefacción. Buenas instalaciones con piscina y gimnasio, y centro de negocios (escritorios en el lobby). Hay aparcamiento disponible por un suplemento.
Stayed at the DoubleTree Kingston and had a great experience. The staff were friendly, the room was clean, and the breakfast at Cannery Kitchen was excellent. Loved the warm cookie at check-in! Only downside was some hallway noise, but overall, a comfortable and pleasant stay.
En el centro de la ciudad, los hoteles tienen instalaciones más antiguas que Hilton Berlin en el país. El desayuno no es autoayuda, sino una opción limitada para un bono.
The Fairmont Chateau Laurier is an iconic landmark in Ottawa, offering a perfect blend of luxury, history, and charm. Guests can enjoy a guided tour of the hotel to uncover its rich heritage. Adding a unique touch to the experience is Stewart, the hotel's beloved canine ambassador. This friendly black Labrador retriever, once trained as a guide dog, now welcomes guests and has even inspired a children's book series titled ”Stewart: King of the Castle”.
The hotel features a beautiful indoor pool with a classic, historical ambiance, making it a serene retreat after a day of exploration. Its prime location places you steps away from Parliament Hill, the Rideau Canal, and the bustling ByWard Market, with museums and other major attractions within easy walking distance. Whether you're visiting for business or leisure, the Fairmont Chateau Laurier delivers an exceptional and memorable stay.
¡Decidimos hacer una estancia rápida con nuestros gemelos de 3 años y este lugar era perfecto! La piscina, habitaciones amplias con balcón y café de Starbucks se sirvieron a las colinas en la tienda del hotel por la mañana, junto con croissants, cebollas, oatmeal, etc. Todo por un costo adicional pero grande para tenerlo disponible!
Hotel cerca de Zona céntrica de Toronto,TorontoUn 91.9 % de los viajeros escogen esta zona
Jjack tsui@ca2025.08.18
The hotel is in a very good location and the room is clean, but the computer in the room cannot connect to the Internet. After two days of treatment by multiple people, the problem has not been solved.
Hoteles en OntarioUn 50 % de los viajeros escogen esta zona
UUsuario invitado2024.05.09
Very Nice Hotel. It provides spa & Kids Playhouse. We spend a whole days to walk around and enjoy the wonderful night. Recommend to stay for 2 nights at least.
La habitación es excelente, la ubicación es excelente y el servicio también es muy bueno. Consideraré quedarme aquí la próxima vez para pasar unas vacaciones maravillosas. Traje a mi hijo y a mis amigos para que se quedaran conmigo y me dejó una impresión inolvidable. Recuerda devolver el depósito.
Muy bueno
420 valoraciones
8.7/10
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9.1/10
Fabuloso
UUsuario invitadoSo grateful I managed to book this hotel while my first flight was delayed near midnight and I couldn’t catch the next flight back home. Thanks to trip.com I managed to book instantly and just walked over to the hotel right across T3. Had a good night sleep before I catch the next flight home at noon. The reception staff was friendly and showed sympathy and gave me a good room on the quiet side of the hotel.
DDavidThe hotel is ideally situated of the front of the lake with the ferries to the islands just outside. An underground stop is just across the road with links to Union station and elsewhere. There are also a selection of buses that pass and a hop on hop off stop is about 10 mins walk. You can walk most places in central Toronto from hotel if you wish and are happy walking. You can choose which street suits you best on your walk and change route for variation as only a block apart and will all get you to central Toronto. You are maybe about 15 mins from the Blue Jays and CN tower so hotel is in a great location. Billy Bishop airport is about a 20 min walk and would be convenient if you can get flights to or from there to your destination. The communal areas in the hotel look very nice, as is the entrance if being dropped off by car. However there is work going on around the outside of the hotel and if walking to and from the hotel it isn’t so pleasant on the eye. My bedroom was spacious but felt dated and would be nice to see a more updated look. However the view onto the lake more than made up for that minor irritation. The staff were all great and helpful when asked. There was various things going on from regular activities in the leisure area to free ice cream and wine ( not together unfortunately ) and music in the afternoon. The leisure facilities were great with a pool, sauna, steam room and gym as well as an outside area (5th floor) for sitting outside while the kids could play. There was a tennis court and a basket ball hoop. There was also an oppertunity to use cycles and go for a run possibly with a guide. We didn’t eat at the hotel so couldn’t comment but the did have a restaurant on the top of there south tower that would give great views. We did grab a coffee and snack from across the street and would enjoy sitting on the benches just along from the hotel looking into the lake in the morning. All in all one of the older hotels ( I think) in a great location with great views and facilities which met our needs.
KKian EngHabitación limpia, espaciosa y bastante tranquila. Se proporcionan toallas, además de champú, acondicionador, loción y jabón corporal. Equipado con TV, nevera, plancha, secador de pelo, cafetera, microondas y caja fuerte. Amplios enchufes y buen aire acondicionado/calefacción. Buenas instalaciones con piscina y gimnasio, y centro de negocios (escritorios en el lobby). Hay aparcamiento disponible por un suplemento.
UUsuario invitadoWe stayed one night right in the heart of the Byword Market in Ottawa and really loved it. My only complaint is the cost of parking- $35/night. A little steep. But it seems parking in Ottawa is costly. Other than that, I really enjoyed how great the room was. The staff were very friendly and helpful.
UUsuario invitadoThe room presents a modern design with a pleasant ambiance, and overall, it is very clean and comfortable. As expected of a 4-star hotel standard that should be met.
However, I would like to highlight a couple of areas where practicality could be improved:
• Study Table Placement: The study/work desk is positioned directly beneath the wall-mounted TV. This setup is not practical, as it places the guest in a position where they are working directly in front of a screen that may be distracting. It would be more functional to have the desk in a location that supports focus and productivity without unnecessary interference.
• Coffee Cup and Saucer Mismatch: The coffee cup provided has a round base, while the saucer has a square design that does not accommodate the cup securely. This mismatch not only affects usability but also detracts from the overall attention to detail expected at this level of hospitality.
• Bathroom Dustbin Design: The dustbin in the bathroom does not have a foot pedal for hands-free operation. Guests are required to bend down and lift the lid manually, which is inconvenient and unhygienic. A foot-pedal bin would be a more user-friendly option.
• Lack of Proper Kettle for Tea Drinkers: As tea drinkers, we found it inconvenient to boil water using the coffee machine. The water has a noticeable coffee taste and smell, which affects the flavor of the tea. A small electric kettle in each room would be a simple but impactful addition to cater to all beverage preferences.
I hope this feedback is helpful in your ongoing efforts to improve the guest experience. Thank you for your attention.
NNgMoonAntes me preocupaba quedarme en un hotel ”antiguo”, pero mis preocupaciones se descansaron. El hotel ofrece un parque con un río tranquilo, un lugar ideal para descansar y recuperar la vida ocupada de la ciudad. La estación de tren más cercana está a 5 minutos a pie y a 30-45 minutos en coche al centro de la ciudad. Las herramientas no se han proporcionado en la habitación así estar preparado para traer su propio set. Los ascensores del hotel parecen un poco agotados, pero no se habían descomponido durante mi estancia. En general, me disfruté realmente de mi estancia dada la tranquilidad alrededor de las vibraciones y el maravilloso servicio. Me gustaría volver en el futuro
BBethVery nice view, worth for booking.
Hotel staff very nice, I arrived by uber but my son lost a handbag, so I ran out to see, and a receptionist lady also ran out for help, she is super helpful to help me to contact the driver, even we cannot reach out the driver, and when I checked in the counter, another super nice receptionist lady explained very detail to me for how to contact the drivers again or report police etc, both 2 receptionist ladies are super super nice and helpful and professional.
The last one is the manager and we lost another backpack and wonder it was lost in hotel, he spend long time to look for me and review cctv few times for me, they all are very kind hearted and helpful when you have problems. Really appreciated and touched.
Room was a bit old but everything looks good, room service food also good.
Jjack tsui@caThe hotel is in a very good location and the room is clean, but the computer in the room cannot connect to the Internet. After two days of treatment by multiple people, the problem has not been solved.
UUsuario invitadoThe hotel is great-well lit, clean, quiet. Staff is friendly. A great place for family outings and also for conventions.
The only complaint I had was there was no tea available in the room, just very good expresso coffee and more device plug ins for usb or usb-c without having to find electrical outlets for blocks. The room we had could have been a little bigger and roomier for the price we paid. It was a long room but accessible to the elevator and ice machine and the flooring is weird and could be plushier. (321) I Like the lights going on automatically under bed when getting up in the night. Had 2 queen beds which are comfortable.
The pool is wonderful and so is the hot tub which is big( can accommodate 10). The cabanas are wonderful amenities. . Like the proximity to fun places, restaurants and bars and stores—-all within the confines of the Hard Rock Hotel.
Important suggestion: because the hotel is attached to other businesses, security is important.
1. Maybe have a gate into the hotel proper with a security guard or paid guests could use room key to get into the hotel from the emporium or other businesses like restaurants.
2. Use room key to work the elevator so no other persons who are not authorized could enter the room floors.
Will definitely stay there again. Appreciated getting late checkout. Reception girls are courteous and very helpful and friendly.
UUsuario invitadoGreat stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!
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