Hoteles de 5 estrellas en Penang, Malasia

I had a wonderful stay. The room was clean, comfortable, and well maintained. The staff were friendly, welcoming, and always ready to help. The location was convenient, with easy access to nearby attractions and restaurants. The breakfast offered a good variety and tasted great. Overall, I highly recommend this hotel and would happily stay here again.

A beautiful and peaceful hotel, perfect for taking a break and unwinding from a busy work routine. The room was spacious, comfortable, and beautifully designed, making the stay even more relaxing. The stunning beach view was definitely one of the highlights — waking up to such a beautiful view was truly refreshing. Overall, it was a wonderful place to relax, recharge, and escape from the stress of work.

Esta fue mi segunda estancia en este hotel. Aunque la ubicación es un poco alejada, no hay problema si vas en coche. Las habitaciones son estupendas; todas tienen vistas al mar, lo cual es una gran ventaja. Sugiero que el hotel añada algunas instalaciones a la zona de la piscina, porque el sol es demasiado fuerte y resulta muy incómodo. Además, hay muy pocas instalaciones para niños. Esta vez, la selección del desayuno me pareció limitada y el sabor había empeorado bastante 😢. Los niños tenían muchas ganas de desayunar, pero se llevaron una decepción.

El servicio es bueno y la piscina es muy divertida. El desayuno es excelente, con mucha sandía, y la yaca ya viene pelada; me comía un tazón grande cada vez. La relación calidad-precio es fantástica, y el yogur también es ilimitado. Sentarse afuera para tomar fotos es genial. La cama es muy cómoda, al igual que la ropa de cama y las almohadas. El aire acondicionado funciona perfectamente. Hay muchos mercados nocturnos alrededor, además de un McDonald's. En la playa hay muchos espectáculos y el atardecer es impresionante.

Our stay at Shangri-La Rasa Sayang was simply exceptional from start to finish. A special thank you for the wonderful room arrangement and the complimentary upgrade to a Sea View room. The view was truly breathtaking and easily one of the best we could have hoped for. I've always dreamed of experiencing a classic tropical resort vacation, especially in an era where many accommodations are moving towards the homestay concept. Rasa Sayang delivered exactly that dream. Waking up to the stunning resort grounds, the beautiful pool, and the sea beyond was an unforgettable experience. The breakfast deserves special recognition. It was, without doubt, one of the best hotel breakfasts we have ever had. Beyond the impressive variety, almost everything we tried was delicious. Even after two mornings, we still couldn't sample everything on offer. The morning walks through the beautifully landscaped gardens in front of the Rasa Wing were another highlight. The lush greenery, immaculate landscaping, and tranquil atmosphere made for a truly relaxing start to each day. Service throughout our stay was excellent. Room service was prompt and professional, while both check-in and check-out were seamless and hassle-free. We understand why Shangri-La Rasa Sayang is often regarded as Penang's premier resort. Knowing its reputation is one thing, but experiencing it firsthand was on an entirely different level. We will definitely return again someday. And of course, if a complimentary stay ever comes our way, we certainly wouldn't say no! Thank you to the entire team for making our family vacation such a memorable one.

El hotel está situado en el centro de la ciudad de Crowne Plaza Penang Straits, en el centro de la ciudad de Crowne Plaza Penang. La habitación era espaciosa, hermosa y muy cómoda, lo que hace que nuestra estadía sea realmente agradable. El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el En general, fue una experiencia maravillosa y un gran lugar para permanecer en Penang.

Positive -have requested for a connecting room， and hotel arranged the connecting room for us. The buffer restaurant got a nice view, but not our room, Negative - we were allocated the room could see the opposite building closely, means other buildings could see us as well. No privacy at all. Rooms getting a bit dated The rubbish bin not clean up every day We haven't been notified there was a short renovation upstairs in the afternoon, we were taking rest at the hotel by that time. The worse is after we come back from dinner, the light at the corridor and in our room all dark. This is the first time I experienced all night off in my hotel room. The manager told me that because we switched off the main switch, and made both rooms light off. Do you think it is possible for us even turn off the corridor light and another room night? In fact, we never turn off the light.

Overall, we had a pleasant stay. The room was comfortable, and we really enjoyed the hi-tea that was delivered to our room. The breakfast was also tasty with a good selection of food. However, one concern was the security of our room. The room we stayed in could be accessed directly from the swimming pool area, and it didn’t feel secure because it couldn’t be properly locked from the outside when we left. We felt that anyone could potentially enter from the poolside, which was quite worrying. Another area that needs improvement is the breakfast service. While the food itself was delicious, the service at the breakfast area was noticeably lacking and could be more attentive and efficient. Overall, we enjoyed our stay, but improving the room security and breakfast service would make the experience much better.

En general, tuvimos una estancia maravillosa de 4 días y 3 noches. La ubicación era muy conveniente, lo que nos permitió acceder fácilmente a atracciones, restaurantes y tiendas cercanas. La habitación estaba limpia y cómoda. Sin embargo, hubo algunos inconvenientes al solicitar artículos de tocador y servicio de limpieza, ya que la respuesta podía ser bastante lenta. También se recomienda a los huéspedes no dejar objetos de valor sin vigilancia en la habitación por precaución. El primer día, durante el registro de entrada, el vestíbulo estaba extremadamente lleno, con muchos huéspedes esperando. El ambiente se sentía bastante congestionado y tenía un olor desagradable. Algunos huéspedes se mostraban visiblemente impacientes, pero, para ser justos, el personal de recepción hizo todo lo posible por atender a todos lo más rápido posible. Las instalaciones eran aceptables, aunque limitadas debido a la gran cantidad de usuarios. Mi hijo notó que la piscina estaba muy limpia y cristalina por la tarde cuando llegamos, pero por la noche el agua estaba turbia y sucia. Esto sugiere que el sistema de filtración o mantenimiento puede tener problemas durante las horas punta. En general, fue una estancia agradable y con una buena relación calidad-precio. Consideraríamos alojarnos aquí de nuevo, preferiblemente durante la temporada baja para disfrutar de una mejor experiencia.

“An Absolutely Magical and Timeless Stay for the Family!” We stayed in a Family Suite at the Heritage Wing for two nights this June, and it was a flawless experience. Upon arrival, the hotel staff personally escorted us to our room and gave us a wonderful, detailed introduction to the suite. The sheer scale of the room was incredible—immensely spacious, featuring a proper living room, a cozy side lounge, two grand double beds, a massive private balcony, and that classic clawfoot bathtub. The entire decor exuded a magnificent, nostalgic vintage charm. Even the vintage lotus-shaped showerhead was exceptionally stylish! Thanks to the generous space, we felt completely relaxed and at ease throughout our stay. The food was another major highlight. The buffet breakfast offered an amazing spread of authentic local delights, including Char Kway Teow, Nasi Lemak, and Fish Ball Kway Teow Soup. We also thoroughly enjoyed the elegant canapes. It was a perfectly leisurely two-day getaway, and we will definitely be coming back next time. Highly recommended!