Hoteles de 3 estrellas en Taiwán, China

Ubicación: Absolutamente inmejorable, a solo un minuto a pie del aeropuerto de Taipéi, desde el centro comercial subterráneo hasta la superficie. Insonorización: La insonorización del hotel no era muy buena desde el principio. Podía oír a la familia de la habitación de al lado hablando, a la madre y al niño discutiendo. Lo entiendo, pero eran la 1:30 de la madrugada y seguían haciendo ruido... era extremadamente molesto. Servicio: No esperaba un servicio de alta calidad de este tipo de hoteles, pero como la habitación de al lado era tan ruidosa, llamé a recepción y les pedí que lo solucionaran. Efectivamente, al cabo de un rato, el ruido disminuyó considerablemente y por fin pude dormir. Comodidades: La presión del agua era buena, el agua caliente y el aire acondicionado funcionaban bien. Creo que, al alojarse en un hotel como este, todos deberían ser comprensivos, mantener el nivel de ruido bajo y respetarse mutuamente para disfrutar de una estancia agradable.

Esto requiere una tarjeta con número de Taiwán para registrarse exitosamente Necesita comunicarse con el servicio de atención al cliente a través de Line/WhatsApp para obtener el código de apertura de la puerta. Sólo utilizando el wifi de su alojamiento podrá conectarse con éxito a la nube y enviar los datos electrónicos a la habitación. El proceso requiere un número de teléfono de Taiwán para verificación. Recuerde tomar una captura de pantalla del número de habitación y la contraseña de la puerta. La habitación está ordenada, con nevera, lámpara de noche y baño limpio. Vaya directamente al callejón del lado derecho de la puerta y verá el mercado nocturno de Shilin.

La ubicación del hotel es excelente, justo al lado de Shin Kong Mitsukoshi. Se hace el check-in en el sexto piso, que está ocupado exclusivamente por dormitorios femeninos, lo que lo hace sentir bastante seguro. Los armarios en los dormitorios son de metal delgado y tienden a hacer mucho ruido; incluso yo, que no tengo el sueño ligero, tuve problemas para dormir. Quizás se podría rediseñar o reubicar los armarios. En otros hostales donde me he alojado, rara vez he tenido problemas de ruido. El secador de pelo es débil, así que recomiendo a las chicas con cabello largo que traigan el suyo.

I’ve stayed in several affordable hotels here in Taipei, and I understand that you usually get what you pay for. However, I still believe that basic cleanliness and proper maintenance should always be provided to guests regardless of the price range. Sadly, this has been the worst hotel experience I’ve had so far. First of all, the room did not feel clean at all. The bathtub was extremely dirty, with visible stains and molds around it. Even the toilet walls, floors, and sink area looked poorly maintained. There was also a water leak from the toilet ceiling, which made the bathroom feel even more uncomfortable. The fridge still had leftover food from the previous guest, which honestly made me question if the room had been cleaned properly before we arrived. I also requested for the bed to be cleaned, but after staying there, I suddenly developed rashes, which made me worried about the cleanliness of the sheets and pillows. The sheets had stains, maybe blood stains (not sure what it was). The pillow also had an unpleasant smell, as if it had not been washed properly. As someone who values cleanliness, this was very disappointing and uncomfortable. Another issue was the condition of the room itself. Despite having several light bulbs installed, only one light was working, making the entire room feel dark and gloomy. The walls and bathroom areas clearly need maintenance and renovation. On top of that, the soundproofing was very poor. I could hear noises from other rooms very clearly, including conversations and even dripping water sounds throughout the night, making it difficult to rest comfortably. What disappointed me the most was that the photos posted online looked completely different from the actual room. The hotel appeared much cleaner and more maintained in the pictures, which honestly gave us expectations that were far from reality. However, I genuinely want to commend the staff because they were the only bright side of our stay. The receptionist was very kind, polite, and accommodating from the moment we arrived. They were approachable and communicated well in English, which was very helpful for foreign guests like us. Despite the condition of the hotel, the staff still tried their best to assist guests professionally and respectfully. You can tell that they are hardworking people simply doing their job properly. That is also why I feel bad leaving this kind of review. The staff members deserve appreciation because they handle guests with patience and kindness, even though many of the problems seem to come from the hotel’s maintenance and management itself. It honestly feels like the employees are the ones carrying the burden of complaints that should already be addressed by the owner. My brother and I even considered changing hotels, but since we were only staying for 2 nights and 1 day, we decided to just endure it. I truly hope the owner takes guest feedback seriously because the hotel has potential if proper cleanliness, maintenance, and care are given attention. I normally don’t leave negative reviews, but I think future guests deserve an honest experience, and I also hope this review encourages improvements because the staff truly deserve a better-managed workplace and guests deserve a cleaner and more comfortable stay.

Personal profesional, bueno, pero por favor, traiga su cepillo de dientes y pasta de dientes personales para todo el viaje a Taiwán, ya que se ha reducido el uso de productos desechables, lo cual es algo bueno. El aire acondicionado centralizado era muy frío (creo que hacía unos 15 grados Celsius).

Desventajas: La iluminación de la habitación era muy tenue y al reservar no me di cuenta de que no tenía ventanas. La higiene debería ser aceptable, pero tampoco se podía apreciar bien debido a la oscuridad. La decoración era terrible; aparte de las sábanas y el techo blancos, todo lo demás era de paneles negros, y al no tener ventanas y con la mala iluminación, cada noche al volver a la habitación me sentía completamente sin energía ni motivación. Sin embargo, parece que la decoración es antigua, espero que el formaldehído ya se haya disipado. No sé si en todos los hoteles de Taiwán la lavandería es de pago, pero en este tanto la lavadora como la secadora se pagaban por separado, aunque no recuerdo el precio exacto. Ventajas: Buena ubicación, justo enfrente de la estación de tren de Taipéi.

I did not expect this accommodation to be a motel based on its Chinese name, so it was a bit of a surprise when I checked in. The location is very convenient, which is a big plus. However, the overall environment had a slight smell of cigarette smoke. The room itself was spacious, but for guests arriving on foot, the access route is not very intuitive—you need to go down to the basement first and then enter through the parking garage, which makes the circulation feel somewhat inconvenient.

A Serious Failure in Management and Guest Service I have never experienced this level of poor service and lack of management oversight at a hotel. Throughout my stay, I had to repeatedly request housekeeping, yet my room was still not cleaned as expected. More seriously, there was even an occasion when I needed to use the bathroom and discovered that there was no toilet paper available. I immediately brought this issue to the attention of the front desk. However, despite making a formal complaint, the exact same problem occurred again the following day. At that point, this could no longer reasonably be considered a simple oversight or an isolated housekeeping mistake. The hotel had already been made aware of the problem, yet nothing appeared to have been done to prevent it from happening again. The most disappointing part is that these issues continued until the day I checked out. After repeatedly reporting the same problems without seeing any meaningful improvement, I eventually stopped complaining simply because I no longer believed that doing so would make any difference. A hotel may occasionally make a mistake — that is understandable. What is unacceptable is failing to correct a problem after a guest has already brought it to management's attention. This reflects a serious breakdown in communication between departments, inadequate supervision, and a lack of accountability at the management level. Basic housekeeping and essential bathroom supplies are not unreasonable requests. They are fundamental standards that guests should be able to expect without having to repeatedly chase the hotel for them. What concerns me most is that the hotel appeared to have multiple opportunities to correct the situation, yet failed to do so. This suggests that the issue is not simply with an individual staff member, but with the way the hotel’s service operations are being managed and supervised. This experience seriously damaged my trust in the hotel and left me with a very negative impression of its overall management and service standards. A hotel’s reputation is built on how it treats guests, especially when something goes wrong. Unfortunately, in this case, the hotel failed not only to deliver basic service, but also to respond effectively when those failures were brought to its attention. I sincerely hope management does not dismiss this as a minor housekeeping issue. The repeated nature of these problems, combined with the lack of effective follow-up, represents a significant management failure and can seriously damage guest trust, customer satisfaction, and ultimately the hotel’s reputation. For me, the most disappointing part was not that a mistake happened. It was that the hotel was given multiple opportunities to fix it — and chose not to.

La ubicación es excelente, justo detrás de Shin Kong Mitsukoshi. El ascensor y la recepción se ven un poco viejos, pero el personal es muy amable. La habitación tiene una cama doble, pero como es pequeña, las sábanas no calentaban lo suficiente y tuve que apagar el aire acondicionado en mitad de la noche porque hacía mucho frío. La tetera tenía polvo y depósitos de cal. Sin embargo, el baño estaba muy limpio y el inodoro era moderno. La ducha tenía dos tipos de cabezales, lo cual fue realmente impresionante. En general, es un muy buen hotel económico. Sin duda lo consideraría de nuevo en el futuro.

Buena ubicación del hotel. Justo en frente de la estación de autobús y tren. Tengo una buena vista de mi baño. El desayuno es lo suficientemente bueno para el precio pagado.