Hoteles con Spa en Somerset, Reino Unido

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We booked 2 nights for a relaxing spa weekend. Based on it being a spa hotel. We planned on staying in the hotel for the whole weekend.  When we arrived we were told there was no restaurant or bar we can use as it’s only used for events.  We then had some lunch in the spa cafe. Food was ok. Service was terrible.  We then went to the room as we were able to check in. The cleaner was still there. Very apologetic extremely polite and lovely. The room was absolutely wonderful. Large bedroom bathroom and living room.  We went out and found a pub for food. When we returned to relax in the room we found the party was directly below us and in full swing. Very loud and noisy and the smoking area was right outside our window. We called reception but they were fully booked. Glad to say it all stopped at midnight.  We went down to breakfast at 9.30. Not much left and the full breakfast was cold. When we questioned it we were just told”well it has been there since 7” it had just sat on the side in silver trays for 2.5 hours, no heat or option to reheat. It wasn’t edible.  We skipped breakfast that we paid for on the second day.  We then thought we would spend some time in the spa. Ha! Well the pool is small, no where to relax just a couple of plastic chairs, not a spa at all. It had a very small sauna and steam room. The jacuzzi didn’t work it was just a pool of cloudy water with a few bubbles.  Would not recommend. Seems it used to be and could be a wonderful place to be but has been taken over and lost its sole. Such a shame as the building and grounds are wonderful.  I have to add the cleaning staff and lady on reception were wonderful, welcoming and friendly.

I must say the state of the room and smell of smoke was terrible unfortunately I arrived late and had traveled so was tired but taken photos of everyone’s eyes I was also shocked at breakfast time I was left standing on two separate occasions for 10mins to be seated no one came no one served me and no one gave a dame

A very pleasant stay in Bath, with a great location and excellent staff who made the experience even more enjoyable. The hotel is well located, making it very convenient to explore Bath on foot. Many of the city's main attractions, restaurants, cafés and shopping areas are within easy walking distance, which is especially useful when you are visiting for the first time and want to make the most of your time here. The hotel itself is modern, comfortable and well maintained. It offers a nice balance between being a relaxing place to stay and having everything you need for a city break. What really stood out was the great service from the staff. Everyone we encountered was friendly, welcoming and professional, making us feel well taken care of throughout our stay. It is always nice when the team genuinely makes an effort to ensure guests have a pleasant experience, rather than simply going through the motions. The combination of a comfortable hotel, convenient location and great hospitality made our stay in Bath very enjoyable. Overall, a good hotel with a great team and an excellent location. A very pleasant experience, and definitely somewhere I would happily consider staying again on my next visit to Bath.

I love Charlton house, it was really quirky. The way it has been styled is really unusual. It makes you feel like you're in a bit of a fantasy world with the little corridors and quirky little nooks and crannies. For me it fit the bill, it did the job that I needed but I understand for those people that do not get it on an offer and pay a lot of money to stay there I understand how they might say that it's a bit dirty a bit tired a bit grubby and needs a bit of TLC. There seemed to be one very sweet man that was running around doing pretty much everything and the rest of the staff were hidden behind doors or just not there. I'm not sure. There were staff present in the spa and they were lovely and helpful and kind. My little room was gorgeous and cute and cozy, and clean enough although tatty in places. For me I really had a nice day and I would definitely come back. The breakfast was extremely basic but I didn't have extremely high expectations, and I'm not really a breakfast person, so again it may not make the tick box for others but it did the job for me. Thank you Charlton house.

This is a truely super hotel! We were there to celebrate my husband's birthday and it was a delight from start to finish. The building itself is of course elegant and historic and has been complemented by the interir decoration which is bright and warm. The staff were professional, kind and friendly and at all times provided an excellent service. We felt that everyone was keen for us to have the best possible time at the hotel which lead to a nice positive and relaxing experience. On top of this our room was stunning and the food first class , so all in all we were extremely happy!!

I would like to thank the staff for everything they had done for me and my wife after I mad a awful mistake that is to embarrassing to go into ... all I can say is they literally made sure I was not going to be let down and time ruined by going above and beyond anything they needed to do to make my stay a beautiful one after my error ......the food was lovely and also everything was as it was in the pictures if not better something to see for yourself should you go ahead and book a stay .......

A must-stay for Bath hotels. It is one of few hotels to have in-house spa facilities for guests to use for free. I liked the location too – it is next to the Roman Baths.

La habitación es muy pequeña, cama doble al entrar, pero limpia y exquisita.

Esta visita fue para celebrar su cumpleaños con su novio, el hotel era muy amable y la habitación de alojamiento es una habitación doble deluxe. La habitación es grande, las instalaciones también son muy limpias, los artículos de baño del hotel son L'occitane. El hotel tiene piscinas y saunas en el interior. Aunque sólo hay dos opciones para la sequía y el salchicha, no hay mucho más que el tráfico de personas. La banana de la guarida también es la occitana. Aunque el hotel es un hotel de 5 estrellas, porque la decoración es un estilo de villa rural, se sentirá un poco de antigüedad. Y hay un gran jardín fuera, que debería ser mejor si se llega a mayo. El desayuno es delicioso, y el salchicha y la leche que ofrece la habitación también son muy buenos. El único problema con el hotel es que no hay un ataúd. Luego, caminar 15 minutos es el Royal Newmoon Building, a 30 minutos del hotel al centro de la ciudad. Si no tienes miedo de correr, puedes salir del hotel y dar un paseo por el paisaje a lo largo de la carretera. En general, si quieres unas vacaciones fáciles, este hotel será una buena opción.