Hotel cerca de Yanji Railway Station,YanjiUn 2.1 % de los viajeros escogen esta zona
UUsuario invitado2025.11.06
Best choice in Yanji for a family get away!
Since the minute we arrived, the delightful smell of the hotel was noticeable. It instantly put a smile on my face and it was there until the moment we were kindly dismissed by our stupendous hostess: 马阅涵, 王帅, 邹梓钰, 朴成俊.
These are some of all the highlights that we pay attention and will bring us back to visit again probably more than just one more time:
*welcoming
*accesible prices
*spacious
*clean
*elegant
*soft and calm ambiance
*free of smoking odors
*Family friendly
The staff was always attentive and willing to make our stay a very pleasant experience
Отель расположен неплохо, в номере чисто, ремонт, все принадлежности есть, завтрак нормальный, единственное, что огорчило, это девушка на ресепшене, она злая и не приветливая!!! А так отель отличный!!!
Hotel cerca de Changbai Mountain Wanda Resort,Condado de FusongUn 9.1 % de los viajeros escogen esta zona
VVincent WKC2025.12.19
Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights
Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them.
From Late-Night Arrival to Instant Support
Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear.
The Heart of Hospitality: Personal Intervention
What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions:
1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding.
2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected.
3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation.
4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip.
A Testament to Exceptional Service
Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience.
The Verdict
The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care.
Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify.
Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.
Hotel cerca de Hongqi Street,ChangchunUn 14.3 % de los viajeros escogen esta zona
UUsuario invitado2025.08.04
The hotel is very clean but when I was there with my family, there are a lot of constructions ongoing near the hotel and it was raining every single day when we are at Changchun.
The hotel staff is very nice and efficient esp when we had only 30 mins to board our train to head to Changbaishan. The hotel staff, Fu Yang, is able to cater for us and understand that we are rushing for time. We managed to board our train successfully thanks to Ms Fu Yang.
The breakfast options were rather limited. There was a signage saying that we could have how we wanted our eggs. We requested for the chef to cook it; the chef booked for us unwillingly and gave us an attitude. From the previous guest reviews, there are many positive reviews with regards to the buffet hence we decided to pay for the breakfast buffet.
Overall, we will still stay in the same hotel if we visit Changchun once again. :)
Side note, the train station was rather far away from the hotel. However, DiDi works fine too.
Hotel cerca de Changbai Mountain North Area,AntuUn 22 % de los viajeros escogen esta zona
UUsuario invitado2025.04.19
I recently stayed at this hotel and was thoroughly impressed by the experience. The location is perfect for travelers who need easy access to Changbaishan Railway Station, and the park right across the street provides a lovely place for a relaxing stroll. However, the most memorable part of my stay was the outstanding service I received from the moment I checked in. Chen Yuanyuan (陈园园), the hotel staff, was an absolute delight. She is always smiling, polite, and going above and beyond to ensure our stay was comfortable. From the beginning, she warmly escorted us to our room and took the time to explain all the hotel amenities in detail. Her thoughtfulness did not stop there. She proactively connected with me on WeChat to ensure quick responses to any requests we had. The next morning, she personally reminded us about breakfast and even offered to come to our room to guide us to the restaurant. Her dedication was evident as she stayed until we were seated comfortably in the buffet area. Even after checkout, her exceptional service continued. She presented us with lovely hotel gifts and waited with us until our taxi arrived, ensuring a smooth departure. Chen Yuanyuan’s service attitude is truly commendable. Her attentiveness, warmth, and professionalism set a high standard for hospitality. She is undoubtedly a role model for her peers and a huge asset to the hotel. This experience reinforced my belief that service in China is truly excellent, and it’s because of staff like her that I will definitely return to this hotel on my next trip to Changbaishan in a different season. Thank you for such a wonderful stay!
我最近入住这家酒店,整体体验令人印象深刻。酒店地理位置极佳,对于需要方便前往长白山火车站的旅客来说十分理想,而且马路对面的公园也为散步放松提供了惬意的去处。然而,最让我难忘的是从入住那一刻起就享受到的超赞服务。酒店员工陈园园绝对是一大亮点。她总是面带微笑、彬彬有礼,并且不遗余力地确保我们住得舒适。从入住开始,她就热情地将我们带到房间,并详细介绍了酒店的所有设施。她的周到远不止于此,还主动添加了我的微信,以便能更及时地响应我们的需求。第二天早晨,她特意提醒我们用早餐,甚至主动提出到房间来带领我们去餐厅。她的细致入微体现在每一个细节中,直到我们在自助餐厅安顿好座位后她才离开。即使在退房后,她的卓越服务仍未停止。她贴心地准备了酒店的纪念礼物送给我们,并一直陪我们等候出租车,确保我们顺利离开。陈园园的服务态度令人由衷赞叹。她的细心、热情和专业为酒店服务树立了高标准。她无疑是同事们的榜样,也是酒店的宝贵财富。这次经历让我更加确信中国的服务水平确实一流,而正因为有像她这样的员工,我一定会再次选择这家酒店,期待在不同季节重返长白山。感谢你们带来如此美好的入住体验!
Las habitaciones son muy decentes, limpias, calientes, cómodas. Elija este hotel para quedarse por dos noches mientras usted fue a comprar en Hunchun. El desayuno es modesto pero el desayuno es suficiente. Situado no en el centro, sino en la nueva zona de la ciudad, moderna. El hotel está en el cuarto piso, pero no ha sido, no ha sido el momento. Me gusta el hotel.
Hotel cerca de Changbai Mountain North Area,AntuUn 22 % de los viajeros escogen esta zona
UUsuario invitado2025.06.28
The staff were very kind and we were impressed by their sincere attitude toward the guests. We booked the Gyegok trekking through Trip.com, but as foreigners, we had trouble communicating with the trekking company. The manager helped us, and we had a wonderful time that will remain a pleasant memory.
If we have the chance to come to Changbai Mountain again, we would definitely choose this hotel. The rooms are spacious, clean, and well-maintained. We are truly grateful for the warm hearts of all the staff.
Also, grilling skewers and enjoying a glass of soju in the hotel parking lot was an unforgettable delight.
Bien
1118 valoraciones
9,0/10
Precio desde
44 €
por noche
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9,0/10
Bien
UUsuario invitadoThe staff were very kind and we were impressed by their sincere attitude toward the guests. We booked the Gyegok trekking through Trip.com, but as foreigners, we had trouble communicating with the trekking company. The manager helped us, and we had a wonderful time that will remain a pleasant memory.
If we have the chance to come to Changbai Mountain again, we would definitely choose this hotel. The rooms are spacious, clean, and well-maintained. We are truly grateful for the warm hearts of all the staff.
Also, grilling skewers and enjoying a glass of soju in the hotel parking lot was an unforgettable delight.
Tuvimos una experiencia increíble aquí. La Sra. Da Ling fue muy amable y nos ayudó desde la reserva del hotel hasta la salida. Nos ayudó a reservar un taxi desde la ciudad hasta el hotel y a reservar un billete para Tienchi Lack por la mañana antes de ir. ¡Hizo que nuestro día fuera especial! Recomiendo este hotel ❤️
Quedé muy satisfecho con mi estancia. La ubicación del Hotel Sheraton es relativamente tranquila, pero no está lejos de la ciudad a pie. El aire es bueno y es bueno para caminar. Un agradecimiento especial al conserje Xiao Hui y al gerente Xiao Chen. Tan pronto como llegaron al hotel, tomaron la iniciativa de saludarme y me presentaron los servicios complementarios del hotel. También agregaron WeChat para recordarles a todos varias precauciones y mejoraron al ejecutivo. piso. Cuando subes en el teleférico a la cima de la montaña, también puedes tomar fotografías de las vistas lejanas de la montaña Changbai. También puedes jugar en la polea, lo cual es muy emocionante. Elige ir directamente a las aguas termales a la 1 de la tarde. Será más cómodo si hay menos gente en el momento equivocado.
Hotel en Changbai Mountain Wanda Resort, Condado de Fusong
Precio por noche desde88 €
9,1/10
Bien
UUsuario invitadoI recently stayed at this hotel and was thoroughly impressed by the experience. The location is perfect for travelers who need easy access to Changbaishan Railway Station, and the park right across the street provides a lovely place for a relaxing stroll. However, the most memorable part of my stay was the outstanding service I received from the moment I checked in. Chen Yuanyuan (陈园园), the hotel staff, was an absolute delight. She is always smiling, polite, and going above and beyond to ensure our stay was comfortable. From the beginning, she warmly escorted us to our room and took the time to explain all the hotel amenities in detail. Her thoughtfulness did not stop there. She proactively connected with me on WeChat to ensure quick responses to any requests we had. The next morning, she personally reminded us about breakfast and even offered to come to our room to guide us to the restaurant. Her dedication was evident as she stayed until we were seated comfortably in the buffet area. Even after checkout, her exceptional service continued. She presented us with lovely hotel gifts and waited with us until our taxi arrived, ensuring a smooth departure. Chen Yuanyuan’s service attitude is truly commendable. Her attentiveness, warmth, and professionalism set a high standard for hospitality. She is undoubtedly a role model for her peers and a huge asset to the hotel. This experience reinforced my belief that service in China is truly excellent, and it’s because of staff like her that I will definitely return to this hotel on my next trip to Changbaishan in a different season. Thank you for such a wonderful stay!
我最近入住这家酒店,整体体验令人印象深刻。酒店地理位置极佳,对于需要方便前往长白山火车站的旅客来说十分理想,而且马路对面的公园也为散步放松提供了惬意的去处。然而,最让我难忘的是从入住那一刻起就享受到的超赞服务。酒店员工陈园园绝对是一大亮点。她总是面带微笑、彬彬有礼,并且不遗余力地确保我们住得舒适。从入住开始,她就热情地将我们带到房间,并详细介绍了酒店的所有设施。她的周到远不止于此,还主动添加了我的微信,以便能更及时地响应我们的需求。第二天早晨,她特意提醒我们用早餐,甚至主动提出到房间来带领我们去餐厅。她的细致入微体现在每一个细节中,直到我们在自助餐厅安顿好座位后她才离开。即使在退房后,她的卓越服务仍未停止。她贴心地准备了酒店的纪念礼物送给我们,并一直陪我们等候出租车,确保我们顺利离开。陈园园的服务态度令人由衷赞叹。她的细心、热情和专业为酒店服务树立了高标准。她无疑是同事们的榜样,也是酒店的宝贵财富。这次经历让我更加确信中国的服务水平确实一流,而正因为有像她这样的员工,我一定会再次选择这家酒店,期待在不同季节重返长白山。感谢你们带来如此美好的入住体验!
Muy bien, la piscina es genial, el ambiente es genial y el servicio es genial. Lo único es que la habitación está seca y caliente, pero a mí me gusta bastante una habitación seca y caliente. Si estás mojado y frío después de esquiar en invierno, disfrutarás de la habitación seca y caliente. Lavé mis calcetines y los sequé durante la noche. El servicio fue muy bueno. Las zapatillas de baño de mi marido las usó otra persona. El personal del área de la piscina tomó la iniciativa de traerle pantuflas a mi esposo. Los detalles están en su lugar y el nivel de servicio es muy alto en los complejos turísticos extranjeros. Mi marido y yo estamos muy satisfechos.
Hotel en Changbai Mountain Wanda Resort, Condado de Fusong
Precio por noche desde285 €
9,7/10
Excelente
La atención de todo el personal del hotel fue excelente, especialmente de la señorita Clever, quien me apoyó en la compra de los boletos para visitar la reserva natural de 长白山 y contestó todas mis preguntas referentes a los servicios del hotel. También me ayudó a reservar el taxi al aeropuerto. La comida del hotel es muy variada y deliciosa. Mi familia disfrutó especialmente las aguas termales, son estupendas para los niños.
UUsuario invitadoEl hotel dispone de todo lo que necesitas (gran desayuno, tienda de conveniencia, instalaciones de la cabaña y caminar interior a la sala de esquí). El hotel es un hotel de gran calidad, y el hotel es un hotel de gran calidad. También ayudó a transferir libros del hotel, que realmente apreciamos. No puede esperar a volver!
PPikazarousWent there as anniversary trip. I chose this hotel. The staff was extra friendly. The hot spring view is amazing and friendly. They treated us well. I got free photo shooting from the hotel package too. The room is clean and we enjoyed our anniversary too. Proposed to my girlfriend there too. Thanks Homm! Will come next year for our next anniversary!
UUsuario invitadoThe hotel is very clean but when I was there with my family, there are a lot of constructions ongoing near the hotel and it was raining every single day when we are at Changchun.
The hotel staff is very nice and efficient esp when we had only 30 mins to board our train to head to Changbaishan. The hotel staff, Fu Yang, is able to cater for us and understand that we are rushing for time. We managed to board our train successfully thanks to Ms Fu Yang.
The breakfast options were rather limited. There was a signage saying that we could have how we wanted our eggs. We requested for the chef to cook it; the chef booked for us unwillingly and gave us an attitude. From the previous guest reviews, there are many positive reviews with regards to the buffet hence we decided to pay for the breakfast buffet.
Overall, we will still stay in the same hotel if we visit Changchun once again. :)
Side note, the train station was rather far away from the hotel. However, DiDi works fine too.
MMingJaeNiI forgot to take pictures of the room but I love how huge it is, perfect for groups and families to stay. The host is also very responsive and helpful. He picked up and dropped me off from and to the Railway station, just tell him what you need and he does his best to comply to the requests. The foods are also very local and tasty.
The hotel is just few minutes of walk from Wanda Ski Resort. You can also take a taxi from the hotel to Wanda for more or less than 10rmb. The hotel is just near from several restaurants and stores. I even rented my ski suit from the store just near the hotel for only 80rmb/day with a deposit (refundable) of 300rmb which is way cheaper than renting ski suits from Wanda.
The hotel is in Guosongcun and the place is perfect for those who want peace and quiet, away from too much crowd. Overall, my stay was absolutely pleasant and if I come back to Changbaishanxi again, I will definitely book the same hotel 👍👍👍❤️
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