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5 estrellas

Park Hyatt Zurich
4.6/550 Comentarios

Park Hyatt Zurich

Zúrich|A 1.41km de la Kindercity Sihlcity Kinderparadies

Última reserva hace 10 horas

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.
La Réserve Eden au Lac Zurich
4.4/552 Comentarios

La Réserve Eden au Lac Zurich

Zúrich|A 1.94km de la Kindercity Sihlcity Kinderparadies
Stayed here for 2 nights and, overall, the hotel was very good. Has a boutique feeling to it on checking in. Reception staff all helpful and charming but not a ”grand hotel” which was not a problem. Car valet and parking service and location is right alongside the lake and a 5 minute walk from the old town. Modern decor and amenities but lacked a library or reading area (at least we could not find it). There is the ground floor Eden Bar which was fine although quite stark. DJ on Saturday nights and Sunday early afternoon. The only disappointment to us was the room. We went for a Deluxe City and ended up on the 4th floor in room 47. In terms of amenities the room was absolutely fine - King size bed with quality linen, decent shower and branded shower gel etc. The problem was there was no sofa or arm chairs so we were confined to reading on our beds and the bathroom / corridor, had one sink so only one of us could access the sink at any one time. There was a small outside deck with chairs and a table which would have been good in the summer but it was -4 when we stayed. The website advertises these rooms as ”1 Queen- or King-size bed, 269 to 355 sq ft 25 to 33 m2 and couch - in almost all rooms”. Probably the luck of the draw - great to have the King size bed but unlucky to have no sofa or double sink bathroom. On Sunday night we ate at La Muna on the top floor and would definitely recommend that. Charming staff and very good food in a good atmosphere, we really enjoyed that. Took a look at the gym which was clean and modern although not particularly large so not all CV equipment might be available early in the morning. I would definitely return although would want to de-risk the room issue with going for a higher category. The room size was a downside for us on this trip but everything else was very good.

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Park Hyatt Zurich
4.6/550 Comentarios

Park Hyatt Zurich

Zúrich|A 1.41km de la Kindercity Sihlcity Kinderparadies

Última reserva hace 10 horas

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Swiss Star Wiedikon - Self Check-IN
3.4/55 Comentarios
El lugar es muy bueno, es cerca del centro de la ciudad, y hay estaciones de trenes públicos cercanas  Pero no tenemos un gran estacionamiento público que se paga por autocircular aquí. El llamado estacionamiento que aparece en el mapa de teléfonos móviles es privado o supermercado. En resumen, cuando cierra la puerta del supermercado, no te dará la cuenta. No se paga ni se paga. Pero hay una manera de encontrar la línea blanca   Tabla de . Puedes hacerlo gratis hasta las nueve de la mañana, sólo para continuar dos horas . En resumen, si vienes a conducir no te muevas como nosotros  Encontrar el estacionamiento público en esta zona, dejalo en la calle.  No hay lugar donde vivir. También hay una pequeña playa adorable que es estudiar cómo abrir la ventana de hierro durante un tiempo. En realidad, el interruptor estaba en la parte trasera de una tabla de madera, no en la ventana  La limpieza es alta, el espacio es muy grande, el sapo es muy bonito, también está equipado con lavavajillas de manera muy conveniente. Es nuestra cena de cena.  Todo está bien. Si quieres provocar dos sapo de comida, no es muy útil. Espero que termines en estas pequeñas cosas, entonces será perfecto, La próxima vez que llegue a Zürich, viviré aquí porque el alojamiento es sencillo y te dará una contraseña a la puerta y la puerta estará cerrada. Todo el edificio se siente más seguro, y también el ascensor no tiene que preocuparse por el equipaje . Pero el último día voy a abrir este apartamento para moverme al hotel de , porque no tiene un equipaje guardado 
Hotel Neufeld
4/523 Comentarios
Home Excelente,baño muy bien ,20 minutos a pie del letzigrund stadium.Parking gratuito si llega en la buena fracción horaria.Aquí está el positivo Camera pequeña , nada grave en sí mismo.Sala de agua pequeña ,no práctica nada grave . En cambio, no hay aire acondicionado, se puede entender que sólo 15 días se consideran momentos de canículi en Zurich, lo siento, pero, dado el cambio climático, este argumento ya no se aplica. La lectura es por lo menos de baja gama , La tranquilidad dentro del establecimiento*****t es normal, salvo que a partir de las 5 de la mañana los diferentes servicios de la comunidad de Zúrich están en acción. Entre los tranvías, los autobuses y sobre todo las balas hidrostáticas en acción por la comunidad, difícil de seguir dormir pasadas 5 horas de la mañana. Sí, soy muy crítico, pero hay 200 balas por noche podemos esperar mejor Camera tre
Baur au Lac
4.5/542 Comentarios
Muy buen hotel Ubicación Medio ambiente Servicios La comida es particularmente buena. Y me ayudó a encontrar mi teléfono perdido, gracias. Me quedaré en este hotel la próxima vez
B2 Boutique Hotel + Spa
4.5/541 Comentarios
Pleasantly surprised with the friendly service received at the reception. Breakfast was good, especially the mini croissants and the fresh butter and cheese. Would advise you make it clear to the staff on your eggs order as one would offer you plain scrambled egg while the other would ask if you prefer to add on ingredients. Location is good, there is a shortcut to the train station from the back of the hotel. Room design could be improved but no complaints. All in all, I am thankful the service was warm and that really matters to me.
Engimatt City & Garden Hotel
4.3/543 Comentarios
¡cómo decir! No esperes nada a este precio, entonces todo está bien. La ubicación es tranquila, camine hasta la estación durante unos minutos, la habitación es muy pequeña, solo adecuada para una persona, originalmente esta habitación solo es adecuada para una persona, 1,5 camas, una almohada, sin cepillo de dientes, puede ser un buen lugar para desayuno, hay una amplia gama de salmón y frutas. Hay varias opciones de yogur. Es un tipo muy pequeño pero muy seleccionado. ¡Estoy muy satisfecho! Si el precio es el mismo, no necesariamente elegiré aquí la próxima vez.
Locke am Platz Zurich
4.3/550 Comentarios
El apartamento era lindo, teníamos un estudio, cada uno de los artículos de la cocina parecía que nunca había sido usado, era inmaculado y tenía todo lo que necesitaba para cocinar una cena pequeña para dos. La cama estaba muy cómoda con una variedad de pantalones y el baño tenía un baño muy cómodo. La zona era brillante para caminar a Zurich o conseguir un autobús, tranvía o tren desde fuera del hotel. También había Starbucks y supermercados con bastante lo que necesitaba. Oh y la recepción huele muy bien (se dan a la luz)

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