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Hoteles recomendados en Tokio

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The Tokyo Edition, Toranomon
4.3/5120 Comentarios

The Tokyo Edition, Toranomon

Tokio|A 0.73km de la systemsGo Tokyo Head Office

Última reserva hace 22 horas

The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!

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Candeo Hotels Tokyo Roppongi
4.1/5123 Comentarios

Candeo Hotels Tokyo Roppongi

Roppongi Tokio|A 0.73km de la systemsGo Tokyo Head Office
Overall this place was just ok. Japan has a high bar for hotels, most of them are going to be good, if not great. This hotel just has a lot of small annoyances that add up and made it my least favorite hotel out of the four I stayed at on this trip. First the good: Good location within walking distance of the two big malls in Roppongi, Tokyo Midtown and Roppongi Hills. Two metro lines stop nearby. The hotel itself is nice but feels slightly dated. There’s a view of Tokyo Tower from most of the rooms but especially higher floors. Overall I liked Roppongi. It seems like a place where real Tokyoites live and work as opposed to the more popular places mobbed by tourists. The bad: The bathrooms. Incredibly small, with absolutely no space between the toilet, bathtub, and sink. I know Tokyo rooms are small but this bathroom is especially bad. Also, the floor in the bathroom is sunken, as in lower than the rest of the room so you have to step down every time you enter. This caught me by surprise more than once. Also the floor felt a bit unstable…kind of like it was made of a plastic layer you stand on above the real floor. At least it was clean. There’s a lot of weird unsafe parts of the room, which is especially a worry with kids. The step down into the bathroom I mentioned. There’s a sharp edge next to the bed on the couch/nightstand that I scratched myself on. There’s a glass table with pointy edges that just feels out of place in the tiny room. The plugs and light switches are right in the middle of the bed headrest which makes them easy for kids to play with and makes it so your charging cables are running across the bed. The elevator is annoying. It ALWAYS stops on the 3rd floor (reception) no matter what. The ground level exit is on the 2nd floor, so you always stop unnecessarily on 3 when either entering or exiting the hotel. The 1st floor is inexplicably the parking area behind the hotel, don’t get caught assuming the first floor is the ground level exit. There’s a real lack of breakfast in the area. The hotel breakfast opens later (7:30?), we never went because it was too late. One day we just gave up and ate breakfast at FamilyMart. Roppongi is not well connected to the rest of Tokyo on the Metro. Most places you want to go are going to require a transfer. Neither of the lines that stop near the hotel go directly to Tokyo station. Both Haneda and Narita require extra transfers. Even Shibuya which is not far away at all requires two trains or a bus. Especially annoying if you have luggage or kids in tow.

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Lee valoraciones de usuarios sobre hoteles en Tokio

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Janu Tokyo
4.7/55 Comentarios
Roppongi
Janu Tokyo es el hotel hermano de Aman que abrió sus puertas la semana pasada. El hotel está ubicado en mi zona favorita de lujo en Roppongi, Azabudaiqiu, Tokio. Es menos zen y más moderno que Aman. carta de vinos Cada cóctel corresponde a un distrito diferente de Tokio y está acompañado de pinturas de artistas y presentaciones de texto. Pedí dos tipos de vino de Kagurazaka con matcha agregado, y en realidad eran dos grandes ”tazones” que debían sostenerse en ambos. manos sólo aquellos que pueden beber. Es que el bar está situado en una esquina del salón del vestíbulo, con sólo unas pocas mesas pequeñas, lo cual no me gusta mucho.
Floral Iron Tower Hotel Tokyo
5/50 Comentarios
Azabú
La habitación no es muy grande, pero no está llena de gente, está limpia, el dueño es muy bueno, puedes ver una pequeña torre de Tokio en la calle al lado ~ fácil de viajar, no muy lejos del metro, tocando el ascensor
Mitsui Garden Hotel Roppongi Tokyo Premier
4.4/5355 Comentarios
Roppongi
El hotel es relativamente nuevo (enero 2020). El diseño de las zonas públicas es amplio, sabroso y con ojos de calidad y detalle. Las habitaciones son muy cómodas. No demasiado grande - 26 m2 - pero muy prácticamente arreglado. cama confortable, gran ducha! , instalaciones, etc. El desayuno es un placer - una elección de un buen menú. El servicio es impeccable. Mucho personal - pero todos muy bien formados y siempre dispuestos a ayudar. Y el precio que pagamos era muy razonable. Finalmente, pero no menos importante, la ubicación es perfecta. En medio de la trendy Roppongi. Todo en conjunto - una apuesta segura cuando se queda en Tokio.
Oakwood Hotel & Apartments Azabu Tokyo
4.5/5116 Comentarios
Azabú
La habitación es muy confortable, la habitación es muy confortable. La ubicación está muy cerca de la estación de metro, y a pocos minutos a pie de la zona de la yacen de la puntu con muchos tiendas, supermercados y restaurantes. El hotel está muy bien situado, y el hotel está muy bien situado, y el hotel está muy bien situado.
Hotel Villa Fontaine Grand Tokyo-Roppongi
4.3/5185 Comentarios
Roppongi
En el edificio del jardín de Izumi, la navegación de taxis con frecuencia conduce al otro lado del hotel, necesita un poco de escalera y la etiqueta es muy clara. Abajo es la estación de metro y es conveniente viajar. A diez minutos a pie de las calles de seis tiendas de madera, se siente más amigos internacionales que japoneses. El servicio del hotel es muy bueno. El gerente de la sala de congelación con grandes necesidades de refrigeración no puede ayudar a ponerlas en el refrigerador del hotel es muy bueno resolver las primeras cosas.
Guest House Tokyo Azabu
3.4/515 Comentarios
Azabú
Esta vez, pasa una noche consecutiva. El personal explica muy cuidadosamente, aunque es guapo, muy cómodo El salón compartido entre hombres y mujeres, 8:00 a.m. 〜 a 0:00, es un poco incómodo (porque no se puede comer a media noche), además de ese, el piso y la sensación compartida también se limpian todos los días, muy limpio Espero que lo use de nuevo.

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