Traveler31173699703
26 de septiembre de 2021
You know, one of the things that makes a pleasant stay in an hotel is the staff and service: I had terrible service. The hotel itself is good, they provide free interior parking, the room was great, the bed was confortable, the a/c worked great… Nothing to say about that. When I arrived, there was no one at the reception. I rang and nothing. I had to ask two person to finally get staff to come at the desk. When I left, there was 10 min left for breakfast and they made it a big deal. When I got to the restaurant the staff complained and gave bad service because it was almost finished, never in my life such thing happened to me. The food was cold and les then ordinary. The staff were rude. They almost kicked me out of the restaurant, they did made sure I knew I was not welcomed there at the time I arrived. When I left, no one said a thing. I would never go to that hotel again just because of the staff.
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