Hoteles de 4 estrellas en Batam

The hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.

Stayed at Panbill Residence Serviced Apartment during my family trip to Batam, and overall it was a pleasant and comfortable stay. This place is suitable for travelers who prefer a quieter and more relaxing environment instead of staying right in the busy city center. One of the highlights of our stay was definitely the staff service. The team was very friendly, polite, and always willing to help whenever needed. I would especially like to mention a staff member named Berkat, who truly went the extra mile to accommodate our requests and ensure that our stay was comfortable. His helpful attitude and dedication made a very positive impression on us and added warmth to the overall experience. The environment of the residence is peaceful and relaxing. Unlike hotels located in crowded tourist areas, this property offers a calmer atmosphere that feels more suitable for families or travelers who simply want to rest and unwind. The surroundings are quiet, and the overall ambiance is comfortable after a long day of sightseeing. The room itself was clean, comfortable, and well-maintained. Housekeeping did a good job keeping the room tidy, and the facilities provided were sufficient for a family stay. The bed was comfortable, and the apartment-style setup gave a more homely feeling compared to a standard hotel room. One thing to take note of is the location. The residence is located quite far from Batam’s main city or town area, roughly around 20 minutes away depending on traffic. This means you may need extra planning if you intend to travel frequently into town for shopping or dining. Fortunately, the property provides a scheduled shuttle bus service, which is very helpful. However, guests will need to follow the shuttle timing strictly, as it operates based on a fixed schedule. Overall, Panbill Residence Serviced Apartment offers a comfortable and relaxing stay with excellent hospitality from the staff. While the location may not be the most convenient for those wanting quick access to the city, it is still a good choice for families or travelers looking for a peaceful accommodation experience in Batam.

✨ A Heartfelt Thank You to Harris Resort Barelang ✨ This was my second stay at Harris Resort Barelang, and once again the experience was truly beautiful. Special thanks to Taker and Daffa — your service was excellent, knowledgeable, and so kind. You made us feel very cared for. 🌸 Two years ago, during my birthday stay, the team surprised me with a cake and a sweet birthday song together with my child — such a precious memory I will always cherish. This time, for our anniversary, the staff decorated the mirror so beautifully in our room. It was thoughtful, creative, and filled with love. Thank you to all the amazing staff for making our stay unforgettable. We will surely be back again soon.

The staff were the highlight of the stay — consistently polite, humble, and attentive, providing excellent service throughout. Unfortunately, the villa itself was quite run down and appeared to lack proper upkeep and maintenance, which was disappointing given my expectations. There is insufficient power plug for phone / tablet charging. The breakfast spread was decent, with a reasonable variety of options to start the day. Overall, while the service was excellent, the condition of the villa fell short of expectations. Would I return? No.

This is a pleasant hotel located near Harbour Bay, although it is not within comfortable walking distance. The food and service were both very good. A special mention goes to the chef preparing the fried noodles—they were outstanding, and I would happily return just to enjoy that dish again. The guest room was comfortable, but the furniture showed noticeable signs of wear and would benefit from refurbishment or replacement. The swimming pool access felt a little unusual, as the entrance is located next to the restaurant, while the changing rooms are quite a distance away, making it less convenient for guests. The gym is spacious, which is a great feature. However, many of the machines were out of order, so maintaining or replacing the equipment would significantly improve the fitness facilities.

The property is a bit old. Needs sone refurbishment. Can start with providing new & better towels. The towels given are very thin & clearly old. As the wooden boardwalk contributes to a huge part of the esthetics, it's high time they repaint them & while at that, give the wooden doors a fresh coat of varnish. Breakfast, I have to say is terrible. Not going to elaborate much on that. But I won't take away credit from the staff. Overall, very friendly & helpful. Keep that up!

Room was relatively clean except ants on the table. However the toilet was a little dirty. The sink kept getting clogged. Ac was great and cold. The lift is very slow.

Very centrally located and good value for the price. I had included breakfast and 60min massage. The breakfast options are limited - and the coffee terrible - so seek the alternative Starbucks!! Overall the service was responsive and although the hotel is dated - it was an ok stay.

Aquí están mis comentarios para el resort de playa turística, como mi primera vez viajeros solitarios. Los locales son agradables, la ubicación también es buena. Con bebidas de bienvenida una vez que se inspecciona en el hotel (que no bebí como estaba ocupado check-in pero parece delicioso 🤤). La habitación es muy agradable, pero no es muy agradable. Pero la experiencia es buena. Me encanta el lugar y el personal son amigables. Me encanta también el sol y el sol. Especialmente en el restaurante del bar de la isla.

Nice resort. But hotel restaurants are abit expensive. Location is abit far out of the way to city. Overall hotel service staffs all are very polite and friendly. All are good n well trained staff. Will choose to stay again.