Hoteles con spa en Taipéi

We love the location of JR Metropolitan hotel. It is in a quiet business district very close to two lines on the MRT. There is a small non-touristy night market 5mins away on foot. A great breakfast place also 5mins away on foot. The facilities (hot /cold tub) are great. The room is very comfortable and clean. The service is also very good. Highly recommend.

Excelente ubicación si vas a una feria comercial, está justo al lado, a unos 3 minutos a pie. El recién inaugurado Lalaport también está justo enfrente. Habitación enorme, cama y bañera. El desayuno era abundante y de buena calidad. Volveré si asisto a una feria comercial.

En general, una estancia muy agradable en una habitación del Horizon Club. El servicio en el salón del Horizon Club, en particular, fue excelente en todo momento: Joyce, Beatrice y Anita, las encantadoras chicas que se aseguraron de que cada visita al salón fuera un placer. Los desayunos, el té de la tarde y las horas felices de cortesía en el Horizon Club le dieron un valor añadido a la estancia. ¡Excelentes vistas del Taipei 101 desde la habitación! (Imagen adjunta).

I am extremely satisfied with my overall experience at Hotel Royal Beitou. The hotel’s location is superb, conveniently close to the train station and various tourist attractions, making it an ideal choice for travelers. The pricing is also very reasonable, offering great value for the quality of service and amenities provided. The room was spotless and well-maintained, equipped with a wide range of facilities and amenities that catered to all my needs. The in-room toiletries, especially the shower products, were of high quality and a pleasure to use. I also appreciated the thoughtful additions such as scented candles, a sound system, a dehumidifier, and unique snacks and beverages. The only minor issue was that the TV’s internet connection was down, which prevented me from watching any programs. The service provided by the hotel staff was exceptional. They were friendly, professional, and attentive, ensuring that every aspect of my stay was comfortable and enjoyable. Upon check-in, they took the time to introduce all the room facilities in detail, which was very helpful. The breakfast offered by the hotel was delicious, with a wide variety of options to choose from, catering to different tastes and preferences. Overall, my stay at Hotel Royal Beitou was a delightful experience, thanks to its prime location, well-appointed rooms, and outstanding service. I would highly recommend this hotel to friends and would definitely consider staying here again on my next trip to Beitou for hot spring relaxation.

Five-star hotel service! From the moment I arrived until the moment I left, I didn’t have to handle my luggage thanks to the convenient door-to-door service. Every afternoon, the hotel offered beautifully presented desserts in the room. The coffee and tea machine took a little time to get used to, but it was wonderful to have hot or cold drinks available anytime in the room. The hot spring area also featured a relaxing lounge with a variety of teas. Overall, it was a very pleasant stay.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

We are long-time Taipei residents and now whole of Beitou area pretty well becuause we like hot sorings very much. Relaxing undisturbed atmosphere of this hotel is certainly big advantage. Its clean to perfection with minimalistic style of high-end japanese style onsen. i loved wooden floorings in the rooms , great hot spring bath with convenient hot spring water and mountain water taps so you can regulate the temperature you like. outside atmospheric is so amazing natural you wake up and feel yourself like somewhere deep in the jungle forgetting for sometime that you are close walking distance to Xinbeitou station. I walked around in the morning to Beitou Hot Spring Museum area, had wonderful breakfast with family and felt shiawase along every moment i stay there

I particularly enjoyed the hotel's close proximity to ximending and the MRT station, the cleaning service was excellent and the environment was clean. One thing is that the gym was a bit unmaintained and had rusty equipments, everything else was perfect other than that! I particularly liked the bathtub and the comfy beds. I'd definitely recommend this hotel to travellers who are looking for a comfy stay near the dazzling ximending!

Sweetme Hotspring Resort is a fantastic place to unwind and recharge. The location is excellent, just a few minutes’ walk from Xinbeitou Station and conveniently close to many restaurants. One of the highlights of the stay was the spa experience. Guests can enjoy both the private in-room hot spring and the public spa facilities. The room was clean, spacious, and thoughtfully designed for comfort. Breakfast was another strong point, with a good selection of food to start the day right. Overall, Sweetme Hotspring Resort delivers a well-rounded experience with great amenities, a prime location, and a relaxing atmosphere. I will definitely come back again.

Buen ambiente fuera de la ventana de la habitación del hotel. El aire acondicionado es suficiente... Y hay aguas termales en la habitación♨️ (el espacio en la piscina tiene capacidad para una familia de tres) La recepción es muy educada (hay un hermanito muy guapo😍) El hotel dispone de un servicio de traslado en autobús a las estaciones de MRT ”Xin Beitou” y ”Beitou”. Los viajes al hotel deben reserv**** con antelación. No es necesario reservar si viaja cerca de una estación de MRT