Hoteles con spa en Taipéi

Me gusta venir cuando estoy en Taipei. Es un buen hotel y generosos habitaciones. También tengo que decirle gracias por el gran cheque. llegué un poco temprano y podía comprobar antes para hacer fresco (por desgracia olvidé el nombre de las damas). El desayuno de servicio de habitaciones japoneses también fue decente y rápidamente entregado.

Fue una experiencia fantástica alojarnos en Humble House. Como era nuestra primera vez en Taiwán, mi familia y yo nos sentimos muy bien con nuestra estancia, no solo por su ubicación perfecta en el centro del distrito de Xinyi, con muchas tiendas y restaurantes, sino también por los excelentes servicios que nos brindaron. Gracias al personal del hotel por su excelente hospitalidad.

Un hotel muy bien cuidado, limpio y en buen estado. Está cerca de un mercado nocturno y hay muchos otros restaurantes cerca. La habitación era espaciosa; me alojé en una habitación con dos camas individuales, pero las camas eran más bien de matrimonio. Pedí que me juntaran las camas, pero debido a la distribución de la habitación, no pudieron. Había ducha y bañera. La azotea también tiene unas vistas estupendas de Taipéi, el edificio Taipei 101, el aeropuerto de SongShan y las montañas a lo lejos. También me dieron dos manzanas de bienvenida. El hotel podría mejorar algunas cosas (por ejemplo, lavabos e inodoros automáticos); por lo demás, una estancia corta muy agradable.

I am extremely satisfied with my overall experience at Hotel Royal Beitou. The hotel’s location is superb, conveniently close to the train station and various tourist attractions, making it an ideal choice for travelers. The pricing is also very reasonable, offering great value for the quality of service and amenities provided. The room was spotless and well-maintained, equipped with a wide range of facilities and amenities that catered to all my needs. The in-room toiletries, especially the shower products, were of high quality and a pleasure to use. I also appreciated the thoughtful additions such as scented candles, a sound system, a dehumidifier, and unique snacks and beverages. The only minor issue was that the TV’s internet connection was down, which prevented me from watching any programs. The service provided by the hotel staff was exceptional. They were friendly, professional, and attentive, ensuring that every aspect of my stay was comfortable and enjoyable. Upon check-in, they took the time to introduce all the room facilities in detail, which was very helpful. The breakfast offered by the hotel was delicious, with a wide variety of options to choose from, catering to different tastes and preferences. Overall, my stay at Hotel Royal Beitou was a delightful experience, thanks to its prime location, well-appointed rooms, and outstanding service. I would highly recommend this hotel to friends and would definitely consider staying here again on my next trip to Beitou for hot spring relaxation.

La ubicación es muy céntrica y con fácil acceso a grandes centros comerciales y a 赤峰街; sin embargo, debo destacar la falta de capacitación del personal de recepción. Aunque mi habitación fue reformada (creo), todo el sistema de aire acondicionado sigue siendo anticuado y lo peor es que dejó de funcionar en mitad de la noche (durante una o dos horas). Las paredes y las ventanas son muy finas, por lo que se puede oír a los vecinos con mucha claridad. Así que tuve a una pareja peleándose por un lado y a otra viendo la televisión y riéndose por el otro, todo esto alrededor de la medianoche.

Overall, the stay was good, but it definitely does not meet 5-star standards. The interiors need refreshing, especially the public bath area. The staff were polite, but they would benefit from additional training in guest service. For example, at breakfast, my empty plate was cleared, but the cutlery, still dirty from a runny egg, was placed back on the table for me to use. There were also no basic amenities in the room, not even cotton pads or cotton buds.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

⭐⭐⭐⭐⭐ Excellent Stay at Grand Hyatt Taipei Perfect location next to Taipei 101. The service was outstanding – warm, professional, and attentive. The Japanese restaurant was excellent, and the breakfast was outstanding with a great variety and high quality. Spacious, quiet rooms and very comfortable beds. Highly recommended – we would definitely return.

¡Estaba un poco dudoso en reservar porque se superó nuestro presupuesto, pero me alegro mucho de que lo hicimos. Nos hacen sentir como invitados en lugar de clientes. Sólo lamento no reservar por al menos 3 días! La única cosa que me molestaba no sabía los detalles completos del servicio de navegación que proporcionan (coger la ubicación y las horas), pero cuando les dije que respondieron muy rápidamente. El hotel está situado en el centro de Taiwán, donde se encuentran las habitaciones de la ciudad.

Sweetme Hotspring Resort is a fantastic place to unwind and recharge. The location is excellent, just a few minutes’ walk from Xinbeitou Station and conveniently close to many restaurants. One of the highlights of the stay was the spa experience. Guests can enjoy both the private in-room hot spring and the public spa facilities. The room was clean, spacious, and thoughtfully designed for comfort. Breakfast was another strong point, with a good selection of food to start the day right. Overall, Sweetme Hotspring Resort delivers a well-rounded experience with great amenities, a prime location, and a relaxing atmosphere. I will definitely come back again.