Hoteles en Taipéi con aparcamiento

I was on a biz trip so it’s a nice and clean 4-star hotel which is part of the Hilton group. They have a shower + separate bathtub and also a separate smart toilet with heated seats for privacy. However no blackout curtains so prepare for Taiwan’s 5am sunrise brightness. Although they don’t have a restaurant, they partner (using credit) with the Starbucks for us to have our breakfast there. They also provide a mini bar which is refreshed daily. There is a McD next door and family mart and 7-eleven nearby too. Plenty of local food nearby to try as well.

Las instalaciones recibieron cuatro puntos porque la habitación seguía traqueteando durante el terremoto. Aunque sabía que la casa no se derrumbaría, aun así fue muy aterrador. El gran inodoro del baño es genial. El desayuno es muy bueno, con muchos estilos. Se sirve hasta las 10:30 y puedes comer todo lo que quieras en forma de buffet. La comida china del hotel, con una estrella Michelin, también es buena y el servicio es muy bueno.

El hotel está muy bien situado en el centro de la ciudad, y el hotel está muy bien situado en el centro de la ciudad.

Hotel is located in an extremely convenient spot - next to the metro station as well as having both 7-eleven and family mart right next at your door step. Love the japanese bath layout with great water pressure. The only downside is we found a piece of sharp metal on the carpet by accident that pierced right through the foot on our first day. The front desk were quick to apologized and offer additional cleaning service. Just wish they were a little more cautious with these things. Luckily it wasnt too severe.

Disfruté muchísimo de mi primera estancia en el Hotel Regent. Mi hija menor y yo hicimos un viaje relajante juntas. El diseño del hotel era sofisticado y elegante, con un ambiente limpio y confortable, perfecto para descansar. La ropa de cama era especialmente cómoda y limpia, lo que nos permitió relajarnos por completo, a pesar del cansancio. No teníamos planes ni horarios; simplemente queríamos descansar y dormir. Agradecí especialmente el excelente y variado servicio de habitaciones del Hotel Regent. Incluso a altas horas de la noche, podíamos pedir comida sin tener que salir a comprar nada. Gracias por el servicio gratuito de consigna de equipaje, que nos ahorró la molestia de cargar con nuestras maletas. ¡Espero poder quedarme más tiempo la próxima vez para disfrutar plenamente de las instalaciones y servicios del hotel!

Excellent and very friendly service throughout my entire stay from doorman to concierge to front desk to housekeeping to restaurant to gym. Great location next to Shandao temple MRT and within walking distance to Taipei station, nice restaurants, cafes and the famed Fuhang soy milk. I also enjoyed the excellent lunch buffer at the hotel restaurant Kitchen 12 at incredibly reasonable price. But please note that Marriott Bonvoy platinum elite or higher tier members do not receive the usual executive lounge access or free breakfast if you book via Trip.com (you need to book directly with Marriott to enjoy the benefits).

Great location. Very near to subway station and RaoHe Night Market. The cleanliness is a plus too and there are free washing machines and dryers which are very convenient to those who stayed for days.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

Elegimos el Hotel Caezar Metro Taipei para nuestra estancia en Taipéi. Es un hotel antiguo de cinco estrellas con una ubicación excelente, justo al lado del Templo Longshan. La estación de MRT está un poco más lejos que la estación de tren. Solo es una parada de tren a la Estación de Taipéi, desde donde se puede coger el MRT del aeropuerto, lo cual es muy conveniente. Las habitaciones son estándar, pero las instalaciones en general son buenas. Hay una piscina al aire libre y un gimnasio.

Nos encantó el precio accesible y razonable, el servicio, la facilidad de registro de entrada y salida, la cama firme para un buen soporte de espalda y un sueño reparador. Fue una estancia realmente estupenda. El único problema que tuvimos fue que el ruido del pasillo y de otras habitaciones se escuchaba en nuestra habitación.