JJINGMon séjour dans cet hôtel a été tout simplement exceptionnel. Dès mon arrivée, le personnel a été attentif, offrant un service personnalisé et me faisant me sentir chaleureusement accueilli. La chambre était spacieuse, décorée avec élégance et dotée de grandes fenêtres offrant une belle vue sur la ville. Le lit était incroyablement confortable, garantissant une nuit de sommeil reposante. Les options de restauration étaient fantastiques, avec une variété de cuisines internationales et locales. Le petit-déjeuner a été un véritable point fort, avec des options fraîches et délicieuses pour tous les goûts. Les équipements de l’hôtel étaient de haute qualité, y compris une salle de fitness bien équipée et un spa relaxant. L’emplacement était également parfait, avec des attractions à proximité. Dans l’ensemble, j’ai eu une expérience inoubliable et je recommande vivement cet hôtel à ceux qui recherchent un séjour luxueux.
UUsuario invitadoWe had a wonderful time here. The room was great. We were able to walk to some places from here and it was central for taxis/ubers. The room was really nice and they couldn’t have done more to be helpful during our stay. We are a couple hours d times at Dish, the restaurant there for dinner and snacks and it was very good. There’s also a nice cafe, bar (non alcoholic) and workspaces and lounge areas. I used the rooftop pool a few times which was wonderful and there were nice clean changing rooms and sauna. Thank you for the welcome.
HH Stefan BrachaI have no words to describe how good this hotel is
Itreally feels like a five star hotel
I am a retired physician and I am from Honolulu Hawaii so know hotels. and traveling through Scandinavia in much of the rest Europe and the UK of the last four years I’ve stayed in more than two dozen four star hotels. 
And this one is easily is in the top 10%
The service is the best of any hotel I’ve ever been in. from the reception desk to the restaurant staff, to the cheerful people who efficiently run the coffee shop in the lobby etc.
The buffet is beyond belief and à la cart menu is extensive and available late into the night
 i’ve been to several well-known Middle Eastern restaurants in London in Oxford UK the buffet here is better than any of them
The end hotel has the grandest lobby of all two dozen that I’ve seen for the last four years
And the location cannot be beat
I intended to only stay four days, but extended to three times that one reason was, I wanted to try all the dishes in the buffet at least twice. I was planning to try some of the recommended restaurants in town, but decided that it is unlikely that there will be any better than the this hotels restaurant.
I was trying hard to think of anything negative to say just to show some balance, but I cannot think of anything
This is the place to stay if you are in Riyadh
UUsuario invitadoHigiene limpia, se recomienda elegir, esta alojamiento en el hotel está bien, el entorno está bien, la red está mejorando, otros están bien, alguien limpia la higiene de la mañana, el servidor está bien
UUsuario invitadoWe were just staying overnight as we had a long layover for our flight but the accommodation was perfect for our needs. We'd initially planned to take advantage of the gym and pool but in the end we were too tired so didn't even look at them. The receptionist sorted out our room quickly and we were pleasantly surprised by the size of the room - more a small suite, with a kitchen-diner-lounge, and separate shower room and large bedroom.
Two small bottles of water were provided, so I could make tea without touching the brown water in the taps. We ordered food from Deliveroo - which took ages to arrive but filled the hole. And I was able to log on to my Netflix on the large TV in the lounge to watch a film before bed. The bed was very comfortable and even with the air con switched off the room was a pleasant temperature all night. We were woken at 4am by the call to prayer, which was a very musical if rather earlier than we intended to wake up.
Good shower and ordered breakfast, which was delivered to the room. Breakfast was great, and very substantial only thing missing was some fresh coffee (tea was provided) but I expect that would have been included if I'd thought to ask for it.
All in all great value for a comfortable stay.
CChris mangEl suministro de agua caliente es muy malo, la limpieza es sólo para una persona, y luego tendrá que esperar media hora para tener agua caliente, pero el personal de servicio es muy bueno 
UUsuario anónimoGiven how expansive Riyadh is, this hostel is in a good location and helpful instructions were provided via WhatsApp prior to arrival. Others staying at Su Casa were people living and working in the city, but there were small and meaningful opportunities to meet others over coffee and discussion. The bed was comfortable and the amenities basic but more than sufficient. I did not love Riyadh as a city personally but I certainly felt at home and like nothing was a worry. For anyone arriving via public transport, buses accept Visa and Mastercard and it is possible to connect nearby (~10 min walk) to buses, although expect to face traffic depending on the time of day.
MMsMelissaDisappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
¿Cuál es el precio medio de una habitación en un hotel con Aparcamiento en Riad?
El precio medio de una habitación en un hotel con Aparcamiento en Riad es de 205 € entre semana, y de 196 € durante los fines de semana (viernes y sábado).
¿Qué hoteles de lujo con Aparcamiento puedo reservar en Riad?
¿Qué promociones hay disponibles para hoteles con Aparcamiento en Riad?
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Información sobre hoteles con Aparcamiento en Riad