Lee valoraciones y opiniones de otros usuarios para encontrar el alojamiento perfecto.
Fecha de publicación: 3 feb 2025
AsmaskLet’s us start from the beginning of my entrance
The bell service was welcoming and aided us in taking our luggage
Upon my check in the receptionist was very respectful , welcoming , addressed our issues regarding the room with ease
Once we reached our room faisal sulaiman from the bell service helped in delivering the bags , he was fun and made our night. During the breakfast time, an Arab lady that always stand infront of the dining room , I appreciated her that she remembered us and the table that we used to have our breakfast on , I was happy that the waiters pay attention to the details . Moreover , all the waiters were very helpful in aiding us with getting the food that we want , welcoming and smiling . I liked the atmosphere of the dining room , as if you are living in a palace !, Mr,Faizan was always asking about our health and how was our stay , he always made sure that our experience during the breakfast time was fantastic and to the upper limit . We received a hospitality by Mr.Turki from the reception , thank you for your generosity . While we checked out we asked the concierge for a golf car to drop us to via Riyadh they made sure that it arrives early , special thank to them . And during our last moment from our stay , the bell service were always that received us with a smile and farewell us with a smile . Thank you ritz Carlton for the experience
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Precio por noche desde8.279 TWD
Fecha de publicación: 7 mar 2025
RehabMMEl hotel es el mejor hotel que haya tenido, la ubicación perfecta y las cosas son muy impresionantes.
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Precio por noche desde7.940 TWD
Fecha de publicación: 16 sep 2023
Usuario invitadoDesventajas: La ubicación está un poco apartada y la piscina es demasiado pequeña.
Ventajas: El personal de recepción y el personal de habitaciones son muy educados y brindan un excelente servicio en todo momento. Muy cerca de King Center y muy conveniente para ir de compras.
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Precio por noche desde6.401 TWD
Fecha de publicación: 7 feb 2025
Usuario invitado
我們是凌晨到達辦理入住的,前台工作人員非常認真負責,第二天我們看完足球比賽就要去機場趕飛機,時間非常緊張,酒店禮賓部Concierge bellman易卜拉欣ibrahim給予我們很多幫助,讓我們無顧慮的看完球賽就乘坐酒店車輛去機場,非常感謝Concierge bellman易卜拉欣ibrahim。
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Precio por noche desde5.459 TWD
Fecha de publicación: 23 jun 2024
Usuario invitadoCheck-In/Check-Out:
The check-in and check-out process was very fast, making it a hassle-free experience.
Room:
The room was nice and big, providing plenty of space. The bed was comfortable, ensuring a good night's sleep. The bathroom was nice, though it was a bit inconvenient that a toothbrush was prepared for only one person. Additionally, the room card stopped functioning after one night, requiring a trip to the reception to fix it.
Room Service Food:
The room service food was quite good. The grilled chicken was delicious, but the chicken biryani was just nice, nothing extraordinary.
Breakfast:
Breakfast was excellent! A special mention to Nour, who was very helpful, polite, and friendly. The service provided by Nour was top-notch.
Spa:
The spa is available only for males. We had to go to another place for a female spa, which was inconvenient.
Getting Around:
Getting around was very easy using Uber, making transportation convenient and stress-free.
Overall Experience:
A very satisfying stay with excellent service and comfortable accommodations. Would recommend for a pleasant stay, though the spa facilities could be more inclusive, and the room card issue needs to be addressed.
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Precio por noche desde2.175 TWD
Fecha de publicación: 19 dic 2025
Usuario invitado
Great service, clean room, nice location, very friendly staff, easy to order delivery food, good coffee too
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Precio por noche desde4.570 TWD
Fecha de publicación: 6 nov 2025
MsMelissa
Disappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
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Precio por noche desde8.184 TWD
Fecha de publicación: 17 feb 2024
Usuario invitadoLa habitación es vieja y cara. Está ubicada en el casco antiguo, con un entorno pobre. Hay muchos mercados grandes, por lo que es ideal para quienes realizan estudios de mercado. La dirección del hotel no coincide con la dirección de la calle en la guía. Cuando vi el precio y la dirección incorrecta, pensé que me estaba quedando en el hotel equivocado.
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Precio por noche desde1.735 TWD
Fecha de publicación: 18 feb 2025
Usuario invitadoVery helpful staff, comfortable room and an excellent breakfast buffet. I only stayed one night but would be happy to return in the future.
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Precio por noche desde4.216 TWD
Fecha de publicación: 7 ene 2026
Usuario invitado
I didn't realize that there are two Swiss Flora Hotels nearby so my taxi dropped me off at the wrong one, which was very frustrating for me as I was exhausted and sick. But the kind front desk agent offered me a free ride with the hotel vehicle to the correct one, which was just around the block.
The hotel was very comfortable and the food at the restaurant was delicious (I had their traditional Saudi stew with rice and fresh squeezed orange juice) and the service was impeccable.
The room was very comfortable with all the modern amenities as expected in any city hotel, but the room had a faint cigarette smell which I didn't like. I was too tired to change rooms, do I dealt with it.
I asked for a wake up call at 2:30am which I did receive...thankfully!
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Precio por noche desde1.922 TWD