Hoteles con gimnasio en Riad

During our stay, both Butler Kim and Butler Hani were incredibly kind, professional, and attentive. They made everything feel easy and comfortable from the moment we arrived. Kim, in particular, truly stood out. She was cheerful, warm, and very thoughtful, and even took the initiative to help my husband and me take beautiful photos, which meant so much to us. Her genuine care and positive energy made our experience feel personal rather than routine. 

Mon séjour dans cet hôtel a été tout simplement exceptionnel. Dès mon arrivée, le personnel a été attentif, offrant un service personnalisé et me faisant me sentir chaleureusement accueilli. La chambre était spacieuse, décorée avec élégance et dotée de grandes fenêtres offrant une belle vue sur la ville. Le lit était incroyablement confortable, garantissant une nuit de sommeil reposante. Les options de restauration étaient fantastiques, avec une variété de cuisines internationales et locales. Le petit-déjeuner a été un véritable point fort, avec des options fraîches et délicieuses pour tous les goûts. Les équipements de l’hôtel étaient de haute qualité, y compris une salle de fitness bien équipée et un spa relaxant. L’emplacement était également parfait, avec des attractions à proximité. Dans l’ensemble, j’ai eu une expérience inoubliable et je recommande vivement cet hôtel à ceux qui recherchent un séjour luxueux.

El hotel es genial, me encantó el tamaño de la habitación, las comodidades, la limpieza y la comodidad, todo perfecto para el precio. La recepción y el proceso de registro son rápidos. El servicio bilingüe podría mejorarse, pero la comunicación sigue siendo excelente. El servicio de habitaciones y la limpieza también son estupendos. Sin embargo, lo que puede resultar molesto es que el hotel dice tener aparcamiento, pero siempre está lleno, así que hay que aparcar en los alrededores, que es una zona concurrida, lo que dificulta un poco encontrar sitio. Además, por ahora hay parquímetros, pero aún no funcionan. Cuando empiecen a funcionar, será aún más difícil aparcar fuera del hotel. Otro inconveniente, en mi opinión, es el tamaño del inodoro. Hay margen de mejora, ya que no solo salpica agua por todas partes al tirar de la cadena, sino que el bidé hace mucho ruido. En general, puede que vuelva al hotel por la paz y la tranquilidad de la habitación, los vestíbulos y el tamaño de la habitación, pero el aparcamiento puede ser un inconveniente para mí.

The experience was really well and enjoyable , especially the receptionists were extremely friendly and the staff was quick with anything that my friends and I needed

We were just staying overnight as we had a long layover for our flight but the accommodation was perfect for our needs. We'd initially planned to take advantage of the gym and pool but in the end we were too tired so didn't even look at them. The receptionist sorted out our room quickly and we were pleasantly surprised by the size of the room - more a small suite, with a kitchen-diner-lounge, and separate shower room and large bedroom. Two small bottles of water were provided, so I could make tea without touching the brown water in the taps. We ordered food from Deliveroo - which took ages to arrive but filled the hole. And I was able to log on to my Netflix on the large TV in the lounge to watch a film before bed. The bed was very comfortable and even with the air con switched off the room was a pleasant temperature all night. We were woken at 4am by the call to prayer, which was a very musical if rather earlier than we intended to wake up. Good shower and ordered breakfast, which was delivered to the room. Breakfast was great, and very substantial only thing missing was some fresh coffee (tea was provided) but I expect that would have been included if I'd thought to ask for it. All in all great value for a comfortable stay.

An outstanding hotel experience. The hotel is genuinely excellent, with a prime and highly convenient location. The level of service is exceptionally refined and professional, reflecting genuine attention to detail and guest comfort. Everything exceeded expectations, and the overall atmosphere was both welcoming and luxurious. A place well worth visiting again, without a location. Abdulrahman

نظافه و خدمات جدا ممتازه و المكان ممتاز جداً يعني اتوقع مو اخر مره ابدا

Nice place with good location. The parking is behind the building. And no elevator available in parking flor.

Se encuentra en el centro de la ciudad.Así,la esperanza con el tráfico debería estar allí. Diseño de lujo. Servicio moderado. Encuentro con flujo de baño multifuncional múltiples veces y necesitamos pedir mantenimiento para repararlo. Además, el estacionamiento de valet estaba disponible,para que el huésped estacionara su vehículo durante la estancia.

Disappointing experience with serious service issues, partially salvaged by the duty manager. My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution. Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager. Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution. Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.