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The Petersham
Richmond upon Thames|A 1.27km de la Ham House and Garden
We stayed here for our wedding, and were really quite underwhelmed. We had hoped to stay somewhere that felt somewhat luxurious, but the entire hotel feels quite outdated. While they can't control the heat, it's unfortunate that they don't have any air conditioning - it made it really challenging to sleep, so I would recommend staying somewhere else over the summer months. This was exacerbated by the fact the bed was extremely uncomfortable - there was either a bar across the mattress or a spring loose, but either way I couldn't get any sleep (not ideal the night before your wedding!) The breakfast food was not bad, although staff were slightly abrupt with us until they realised we were there for our wedding (at which point they did become far more friendly!). Our parents stayed with us at the hotel, and were similarly disappointed by the hotel - one was staying very near their events room and so was kept up by the noise coming from that. The drinks in the bar are extremely expensive, even when you take into account the location. It's also a shame that the upstairs & outdoor area that looks out onto the river is for private party use only. It means that when it's a nice day and you'd like to sit outside for a drink, there are only 2 tables at the side of the hotel overlooking the carpark - not particularly joyous! Check out was also a bit of a nightmare - after a certain time in the morning the doors automatically lock you out (which we discovered while going to the car to pack up). You then need to queue at reception to get this undone so you can get back into your room, which unsurprisingly at check out time is quite frustrating. Overall, not what we expected for the price. It's a massive shame because the property is beautiful and in an incredible location and they have so much potential to make this spectacular with some care and investment. 
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