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Sleep Inn & Suites West Knoxville
3.7/5100 Comentarios

Sleep Inn & Suites West Knoxville

Farragut|A 2.45km de la First Baptist Concord Church
Dirty sink - not cleaned, hair in sink Mirror not cleaned Tub/toilet dirty One trash can No Kleenex Two light sockets do not work Bed/ pillows linens have spots Countertops dirty, drink rings Microwave dirty Breakfast was not provided adequately during breakfast hours. Was out of food. Manager Kim telling me I don’t know why you would stay. Kim says she should have offered to put you in another room because we had other rooms available. No one offered me a different room and I was under the impression that the hotel was sold out with the football tournament. And upon arrival a bus load was checking in. Then manager keeps saying you shouldn’t have stayed. You should have looked for another hotel. Saying that it was my fault for staying and for cleaning the room. She offers to give me a $50 credit instead of refunding me for my entire stay. She made me feel like it all was my fault and I should have went elsewhere. I told her I did look for another place in my budget but other hotels were sold out. I then asked what was I supposed to do especially if your employee does not offer another room Change like she’s supposed to. The manager kept saying well that’s all your fault, I wouldn’t have stayed and I wouldn’t have cleaned that room. She said that room should have been out of service. She didn’t care about anything kept blaming it all on me when I was trying to do the best I could to make it work since her employees did not try to resolve the issues. I asked the employee at check in for light bulb before discovering the light sockets don’t work The employee tells me she doesn’t know where the light bulbs stay. I had to wait for manager to come in to get one. She was to busy with her boyfriend who was hanging out. I called customer service and they were worse offering me a free one night stay although I paid for two nights. Then rejected it after seeing the insulting $50 credit. Totally unprofessional and unacceptable for any hotel to treat their guests. No one who is the “victim” should be shamed for trying to make a very bad situation work given no one was willing to help and keep my business. Even with them still renovating this place for almost a year, it is horrible. Would never recommend.

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Comfort Suites Knoxville West - Farragut
4.5/5100 Comentarios
Este es un gran hotel de media precio en Knoxville occidental. Hemos experimentado un check-in sin soldadura y el agente era muy amable y acomodador. Usamos nuestra tarjeta AARP para un descuento adicional. Nuestra habitación era espaciosa, limpia y las camas estaban cómodas. El mini-frigo y microondas y el almacenamiento extra fueron un plus. El desayuno gratuito incluye huevos, bacon y una variedad de cereales y pasteles. Mi marido era un camper feliz! Estaríamos aquí otra vez si nos encontramos en la zona.
Sleep Inn & Suites West Knoxville
3.7/5100 Comentarios
Dirty sink - not cleaned, hair in sink Mirror not cleaned Tub/toilet dirty One trash can No Kleenex Two light sockets do not work Bed/ pillows linens have spots Countertops dirty, drink rings Microwave dirty Breakfast was not provided adequately during breakfast hours. Was out of food. Manager Kim telling me I don’t know why you would stay. Kim says she should have offered to put you in another room because we had other rooms available. No one offered me a different room and I was under the impression that the hotel was sold out with the football tournament. And upon arrival a bus load was checking in. Then manager keeps saying you shouldn’t have stayed. You should have looked for another hotel. Saying that it was my fault for staying and for cleaning the room. She offers to give me a $50 credit instead of refunding me for my entire stay. She made me feel like it all was my fault and I should have went elsewhere. I told her I did look for another place in my budget but other hotels were sold out. I then asked what was I supposed to do especially if your employee does not offer another room Change like she’s supposed to. The manager kept saying well that’s all your fault, I wouldn’t have stayed and I wouldn’t have cleaned that room. She said that room should have been out of service. She didn’t care about anything kept blaming it all on me when I was trying to do the best I could to make it work since her employees did not try to resolve the issues. I asked the employee at check in for light bulb before discovering the light sockets don’t work The employee tells me she doesn’t know where the light bulbs stay. I had to wait for manager to come in to get one. She was to busy with her boyfriend who was hanging out. I called customer service and they were worse offering me a free one night stay although I paid for two nights. Then rejected it after seeing the insulting $50 credit. Totally unprofessional and unacceptable for any hotel to treat their guests. No one who is the “victim” should be shamed for trying to make a very bad situation work given no one was willing to help and keep my business. Even with them still renovating this place for almost a year, it is horrible. Would never recommend.
Fairfield Inn & Suites Knoxville Turkey Creek
4.4/5100 Comentarios
Creo que el hotel ha envejecido muy bien. Le pregunté a mi compañero que viajaba conmigo y pensó que era un Fairfield. Pero creo que aún es agradable - incluso años después. La casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de la casa de Dos temas - uno - ruido de carretera - deben recordarse para pedir (en cualquier hotel Knoxville) que no se enfrenta a la autopista. Dos - un alarma de coche se apagaba por 15 minutos - pero no estoy seguro de lo que podrían hacer para detenerlo - pero luego con el ruido de la carretera no podía dormir.

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