Hoteles cerca de Knihovna Jiřího Mahena v Brně en Brno

La habitación está limpia y está bien situado. Está cerca de la estación de autobús. Está muy cerca de las atracciones y las zonas centrales del personal, muy entusiasta. La próxima vez tendrá la oportunidad de elegir otra vez para quedarse

We had booked a room for three adult people. When we got there, there was only one prepared bed with only one duvet! We talked to a woman in the reception, and it is by far the worst hotel service we have ever experienced! At this point it was almost midnight and the response we got was that she did not know where the bedding and sheets were kept. She had us follow her and after a while she found only one duvet and one sheet for this duvet. She handed it to us like so, not prepared, and when asked she said to us: “Does it look like I do that type of work here?”. After this we went back to the reception as this was completely unacceptable treatment from a receptionist at a well known hotel chain. She was not solution oriented AT ALL. She told us there were not any other available rooms. She never apologized. She would not give her full name , and said that she was quitting her job here. She told us she hade never been in this type of situation before. She told us she had no one to ask for help and that the people who work here during the day, and who would know where the bedding we needed were, were not here at this time of the day. She told us she was not hiding the bedding from us, that she sincerely did not know where it was. We did not get the room prepared as we had booked it. She even asked us what WE (!!) thought she should do. She said that the only option she saw was to give us back our money and that we could leave the hotel, at 00:30 at night (!!!!). Outrageous!!! We were all so dumbfounded and shocked by this completely unacceptable way of treating your clients that we absolutely considered to pack up and leave. After some time of talking and being dumbfounded by this TERRIBLE service she suddenly said the she could separate us and give us one more room. We accepted this and that was it. We are going to take action after this and call the director of the hotel and tell him about this experience. This is the absolute worst service experience we have ever experienced. COMPLETELY UNACCEPTABLE! And SHOCKING as this is a known hotel chain with great reviews! I am still lost for words, as I also was after talking to that terrible employee with no service skills to say the least.

Hotel muy centrico. El edificio super bonito, y dentro espectacular, tuvimos una suite para tres y era super espaciosa. Las camas muy confortables. El desayuno bufet super bien. El personal de recepción muy correcto. Repetiría seguro. Muy cerca hay restaurantes

Estabamos aquí en Brno y aquí en el Hotel Grandezza con su excelente ubicación. El cuarto, con vistas al mercado y los preciosos edificios eran muy bonitos. Todas las caminatas de aquí fueron maravillosas, ya sean las catacombas con la entrada al mercado o la catedral, así como los museos. El personal es muy amable y el desayuno es un sueño. Nuestra suite era muy grande y mantenida. Este hotel sólo se puede recomendar.

The hotel is nicely decorated in a modern style. It also has congress hall and an interesting attraction - a large pendulum. The breakfast was excellent, with an outstanding selection of food. The room was big and clean, the bed was comfortable. There were also kettle and coffee maker in the room. We parked the car in the hotel garage, which is nicely arranged. Access to the garage is a bit tricky, from the back street.

Este hotel es un paraíso de vacaciones!! Tantas cosas hermosas en la zona, un hermoso parque, excelentes restaurantes. También es excelente la accesibilidad al centro. Las habitaciones están bien organizadas y el personal es más que amigable! La comida es excelente y nunca he visto tantas opciones de comida excelente en el desayuno en cualquier hotel!!! Estate como siempre son positivos y sonríe y creo que sus huéspedes volverán con la misma alegría que yo!!! ¡Gracias a la equipo Cosmopolitan, fue una gran experiencia!!

We are a family of refugees from Ukraine. Upon arrival in Brno, we were lucky enough to spend a week in this lovely hotel! We had a cat and a dog with us, and fortunately, pets are allowed at this hotel. The rooms are very clean, comfortable and spacious. There is everything necessary for a comfortable stay. Very large and comfortable beds, huge TV, balcony, bathroom… Delicious breakfasts and not only! But especially we want to note and thank the staff of the hotel. Absolutely all very polite and nice people! Waiters, maids, administrators, managers. Everyone! Separately, we want to thank the general manager, who helped us several times in solving some issues. The receptionist girl who helped organize transport for us. The waiter who always smiled and treated the kids (and us) with goodies. You all are super! Thank you a lot! We really hope to live in your hotel again, but not as refugees, but as guests. :-) Prosperity to you and all the best!

Once we got to the Royal Ricc, we were VERY happy. EXCELLENT location that was an easy walk to SO much (well, except to parking). The rooms were as beautiful as advertised and the beds were quite comfortable for sleeping. The breakfast was solid ... not bad but nothing to excite one (but no complaints). Most of the staff spoke some English so interacting with them wasn't an issue if you spoke no Czech. My ONLY complaint about them was that on several occasions, I wrote to them for assistance on various topics and response was quite slow or even non-existent. Bear in mind that this a traditional Old World hotel (as in you leave your key at the front desk on your way out and picked it up on your return) but usually these are the ones with top notch service to help them stand out. But would I return to stay there if I were in Brno? Probably so.

Situado en una zona de 3 estrellas, el castillo de Špilberk se encuentra en el centro de la ciudad.

With a stay at EFI SPA Hotel Superior & Pivovar, you'll be centrally located in Brno, just a 3-minute walk from Luzanky Park and 10 minutes by foot from House of Arts. This upscale hotel is 0.5 mi (0.8 km) from Museum of Art from the Gothic to the 19th Century and 0.5 mi (0.8 km) from Church of St Thomas.Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, concierge services, and wedding services.You can enjoy a meal at EFI Hostinec serving the guests of EFI SPA Hotel Superior & Pivovar, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.Treat yourself to a stay in one of the 35 guestrooms, featuring heated floors and flat-screen televisions. Your room comes with a Select Comfort bed. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.