¡Me mudé en el viaje para un fin de semana!! Me fijé la suite, muy grande! La habitación y el baño son muy grandes! En el centro de la ciudad!! Mucho comer!! ¡También está cerca del supermercado!! En general, muy satisfecho!
An excellent chain hotel in Antwerp. We were delighted with everything – the room amenities, its design, and especially the service. Special thanks to the receptionist for his friendliness and prompt, professional service. We would be happy to stay here again.
La ubicación cerca de la estación de Turnhout junto al tren nos dio dudas, pero el sonido del tren que pasó no es fácil de oír. Durmió muy bien. El desayuno era muy amplio, había una amplia selección.
Stay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
En general, la experiencia del check-in fue muy buena, pero había demasiada gente, así que la cola era bastante larga. El aparcamiento del hotel es para escanear matrículas. Si necesita entrar y salir varias veces, puede solicitar directamente en recepción un ticket de 24 horas. La ubicación está un poco alejada del centro, así que tendrá que conducir si quiere ir de compras. La habitación es amplia y limpia, y es muy cómoda.
Overall our expectations were exceeded, we have been traveling for almost 90 days and this has been the best hotel we have stayed. The room was clean and well appointed. The location is a short walk from the central train station through a safe neighborhood. The staff was friendly and quick to make any request happen. The staff appears to care for the hotel and customers as if they had a true interest in the outcome of everyone who passed through their doors. Thanks again for the excellent stay.
Really enjoyed my stay overall 😊 The place was comfortable and the atmosphere was nice. However, there were a few things that honestly surprised me for a 4-star hotel.
The walls are quite thin, so you can hear the neighbours through the walls sometimes. I also noticed that the floor didn’t seem properly vacuumed when I arrived. I even jokingly left some crumbs on purpose so the next guests could at least get a properly cleaned carpet 😅
Another thing that felt a bit strange for a 4-star hotel was the rust in the bathroom around the radiator, and the cracked tiles in the shower.
That being said, I was grateful that the staff provided an additional portable radiator in the room, because the central heating had a strange smell, was quite noisy, and didn’t heat at all.
Apart from these points, the stay was still overall pleasant.
El hotel es bastante cómodo, el servicio es amable y servicial, y las camas son bastante buenas, la verdad. Sin embargo, faltan demasiados servicios que esperaría de un hotel de este rango de precios o que tienen un coste adicional. Lo más importante es que el acceso al spa tiene un coste adicional, al igual que la botella de agua. Que el baño no estuviera muy bien limpio (¡había pelos de anteriores huéspedes por todas partes!) fue probablemente una casualidad, pero aun así no debería ocurrir en un hotel de este rango de precios. Por otro lado, la proximidad a la estación de tren, un corto paseo al casco antiguo y la gran cantidad de buenos restaurantes cercanos hablan a favor del hotel (lo que también permite pasar por alto el desayuno, que es bastante caro). En resumen: una experiencia muy variada. Probablemente seguiría buscando otro lugar la próxima vez que vaya a Amberes.
Amigo, no hay un bar abierto, pero hay la posibilidad de beber algo agradable en el bar honesto.
¡Super ubicación, el bosque es hermoso, muy tranquilo, muy bien dormido!
Se hace todo lo posible para aplastar a los huéspedes con un desayuno delicioso y completo.
¡Qué bonito estadía!
Muy bueno
51 valoraciones
8,6/10
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8.9/10
Muy bueno
AAlicebeautyNice room ,the space is quite big and look comfortable.
The hygiene is good! Very clean!
The breakfast place is acceptable bit the variety of food is not more. The picked food areas are not very big enough to many people to line up to pick good!
I recommend all come to have breakfast as early as you can.
Overall I sleep well in the night! Thank you!
The housekeeper is helpful. The reception desk is helpful too.
The venue is good so I can save money to go shopping center and MA go music institute. Thanks
UUsuario invitadoAn excellent chain hotel in Antwerp. We were delighted with everything – the room amenities, its design, and especially the service. Special thanks to the receptionist for his friendliness and prompt, professional service. We would be happy to stay here again.
UUsuario invitadoOverall our expectations were exceeded, we have been traveling for almost 90 days and this has been the best hotel we have stayed. The room was clean and well appointed. The location is a short walk from the central train station through a safe neighborhood. The staff was friendly and quick to make any request happen. The staff appears to care for the hotel and customers as if they had a true interest in the outcome of everyone who passed through their doors. Thanks again for the excellent stay.
CCindyTsangThe reason of booking this hotel was because of the modern and cool room design and its swimming pool.
However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.
And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.
We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.
The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.
It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.
The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.
Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later.
The room key did not work with the first room then I was given a new room key for another room 15 minutes later
There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.
I was not happy with my stay.
EEgor KrombergI had a mixed experience at Moxy Antwerp. On the positive side, the breakfast was really good, with a nice variety and quality. The location is also convenient: you can reach the city center in about 30 minutes on foot or 10–15 minutes by tram, and the largest museum is just a 5–10 minute walk away. There’s also a grocery store nearby that’s open on Sundays, which is very handy.
However, there were several downsides. The check-in process was slow - staff needed to verify something, and I had to wait in the lobby with my 5-year-old child instead of going straight to the room. The “welcome drink” was disappointing: after we had already chosen cocktails, we were told we could only pick from a single limited option. It felt misleading and poorly communicated.
Cleanliness was also an issue. There was a dirty table in the room, stains on the bathroom walls, and the room had an unpleasant smell - possibly due to pets being allowed, which raises the question of why carpet is used at all.
Overall, while the location and breakfast are strong points, the service and cleanliness need significant improvement.
MM510845****¡Me mudé en el viaje para un fin de semana!! Me fijé la suite, muy grande! La habitación y el baño son muy grandes! En el centro de la ciudad!! Mucho comer!! ¡También está cerca del supermercado!! En general, muy satisfecho!
CChristianThe hotel is in an excellent location if you are working at the conference centre a Room with a Zoo, you have to walk one minute across the square.
I ate twice in the restaurant, both times the food was mediocre (too much tomato sauce on pizza, very strange and poorly made carbonara with pasta that was dry due to being put under the grill). The breakfast was also extremely basic for 20 euros a day, one day the baked beans were empty the whole time I was there, several days most of the cherry tomatoes were wrinkled. The juices were nice and the bread was fresh.
Overall, the staff seemed slightly poorly coordinated in ensuring someone was available at the bar and reception. The bar was frequently unmanned, and the reception was as well, it seemed like sometimes bar staff were spending time with friends.
In addition, the bathroom in my room smelt, from the day of arrival.
Overall the location is good and it seemed relatively clean, but the rooms are small, I would not eat here, but the bar is suitable for a drink.
LLuuk OrlandoStay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
UUsuario invitadoEXCELLENT location and SUPER staff at reception. The rooms are of a good size, TV with all the channels you need, coffee & tea facility and clean bed and bathlinen - there is also nice shampoo, conditioner, soap and body lotion in the en-suite bathroom. The only two things that could make it even better are: put a fridge in the room
OR invest in an ice machine and, have the rooms cleaned before 3pm (mine was cleaned at 5 pm when i returned from a whole day’s work and had to wait) OR recruit more cleaners. By all means, I’ll return and thank you for a great stay.
TTopperUKEl hotel está fabulosamente bien ubicado, justo al lado de la estación central, ¡lo que ahorra mucho trabajo con el equipaje!
Este establecimiento en particular necesita un poco de mantenimiento. Al entrar al edificio, las alfombras están sucias y la pintura está desconchada en muchos puntos, lo que le da un aspecto descuidado. La recepción estaba claramente abarrotada y necesita personal adicional, aunque la chica que atendió a mi llegada hizo un trabajo fantástico a pesar de algunos guías turísticos particularmente incómodos que insistían en llamar la atención.
La habitación no estaba a la altura de la limpieza. ¡No había protector de colchón! Esto debería ser motivo de amonestación, más que cualquier otra cosa. Si me alojara en un hotel de cuatro o cinco estrellas sin protectores de colchón, normalmente rechazaría la habitación. Simplemente no es higiénico. El balcón de mi habitación claramente no se había limpiado en mucho tiempo y había un cenicero rebosante de bastoncillos de algodón y envoltorios.
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