I don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
Swat Hotel Apartment 2 provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the serviced apartment's convenient on-site parking facilities. The serviced apartment's 24-hour room service ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire serviced apartment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.Within specific rooms, a refrigerator and instant tea is conveniently available for your use. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as bathrobes, ensuring a comfortable stay. How about kicking off each day of your getaway with a delicious cup of coffee? At the serviced apartment, relish in the invigorating taste of a freshly brewed, excellent coffee.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.
Experience an abundance of unparalleled facilities and features at Aswar Al Ulya Hotel Suites - اسوار العليا للاجنحة الفندقية. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apartment.Should you require transportation to or from the airport, serviced apartment is able to organize it prior to your arrival date.Taxi and car hire offerings at the serviced apartment simplify arranging your excursions, explorations, and additional activities in Al-Khobar.Visitors can take advantage of complimentary parking directly at the serviced apartment.Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the serviced apartment's ticket service.Traveling with minimal baggage is achievable at Aswar Al Ulya Hotel Suites - اسوار العليا للاجنحة الفندقية, as the serviced apartment's laundromat, dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones.Each accommodation at Aswar Al Ulya Hotel Suites - اسوار العليا للاجنحة الفندقية is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the serviced apartment offers linen service and air conditioning for guest convenience and satisfaction.In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within serviced apartment. For those who prefer savoring meals within their personal space, Aswar Hotel Suites Al Olaya offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The serviced apartment offers taxi amenities to assist you in discovering your desired offerings in Hafar Al Batin.When arriving by car, you'll be grateful for the on-site complimentary parking at serviced apartment. The serviced apartment offers reception amenities including concierge service, express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests.Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by serviced apartment ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire serviced apartment. Smoking is permitted solely in the specified smoking zones allocated by serviced apartment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at serviced apartment come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at Al Muhaidb Al Dawli have a separate living room incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, serviced apartment offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Al Muhaidb Al Dawli.How about kicking off each day of your getaway with a delicious cup of coffee? At the serviced apartment, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at serviced apartment ensure that enticing and easily accessible options are constantly available.Visitors with specific dietary preferences can savor a variety of culinary styles at Al Muhaidb Al Dawli, featuring halal choices to accommodate their needs.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Throughout the day, engage in the entertaining activities available at Al Muhaidb Al Dawli.Unwind and conclude each day delightfully by stopping by steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at serviced apartment and cherish a leisurely moment.Enjoy a refreshing beverage al fresco at serviced apartment's poolside bar savoring your preferred concoction.
From check in to check out, the hotel staff whom I associated were very friendly. Services were efficient. The pool table was great game for the guests and the small coffee place with lots of space for private meetings was conducive.
Muy bueno
134 valoraciones
8.6/10
Precio desde
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7.4/10
HHoustonianI don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
UUsuario invitadoI had a wonderful experience at this hotel. The location is perfect, providing easy access to major attractions and transport. The cleanliness was impeccable, and the staff's service was outstanding, always attentive and helpful. The facilities were generally good, though a few amenities could use some updates. Overall, I enjoyed my stay and would highly recommend this hotel. The food was delightful, adding to the overall excellent experience.
MMarj LimFrom check in to check out, the hotel staff whom I associated were very friendly. Services were efficient. The pool table was great game for the guests and the small coffee place with lots of space for private meetings was conducive.
MM468042****Nos alegramos de estar en el hotel kempinski. Todos son tan amables! Quiero agradecer a Maria almutairi y lubna y Mohammed, son útiles. Es nuestra primera vez que vienen aquí, son pacientes para responder nuestras preguntas.
¡La próxima vez nos quedaremos en el mismo hotel!
TToyobFantástico hotel de gran comunicación y personal muy profesional, Zahraa Maryam y Layth gracias por hacer nuestro estancia sin estrés.
El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad
UUsuario invitadoGood for money. Reasoble price witg breakfast. The location is good. Everything near you. You can walk around cafes and restaurants. Plenty of parking lot near the hotel entrance.
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