Hoteles de 3 estrellas en Dili, Timor Oriental

Positive: This was my first time in this hotel and I stayed for 10 nights. This is a reasonably priced and good hotel in Dili. The 25 square meters guestroom has everything that I needed, apart from a comfortable bed - a work desk, work chair, desk lamp, additional chairs, breakfast, wifi, a 1.5-liter water bottle daily, electric kettle, Chinese tea sachets, mini refrigerator, hot water for shower, free laundry service, plenty of natural light, and two wall sockets (combined US A-Type and Euro C-Type, and Australia Type I) on every wall. In fact, they do not properly advertise the amenities they provide that should be their main selling point, and the available photos of a guestroom is inadequate that do not show the whole range of amenities they provide. And their human quality is excellent - friendly, helpful, English speaking staff members, including some janitors. I will stay in this hotel when I visit Dili again. I highly recommend this hotel. Negative: There are a few negative things, but these are beyond the hotel's control. For example, poor internet connectivity. Suggestion: The hotel could install a central main light in the guestroom from the ceiling and include a pedestal fan, as air conditioning is not always required. Another important and sustainable suggestion is to provide continuous electricity connection to the mini refrigerator. Presently, electricity connection to the refrigerator is turned off when the door keycard is removed when leaving the room, but I think that power supply to the refrigerator should be uninterrupted to keep stored food items fresh and safe.

Difficult to find. No Grab or Gojek in Dili, so I asked in advance about airport pickup and got no response. The entrance doesn’t look like a hotel, and the taxi driver who eventually found it insisted it was the wrong address. There’s a cheaper hotel 100m down the road not listed on Tripadvisor, this one is slightly better though. The owner told me leaving at 6am would be fine for an 8am flight. It wasn’t close, and I had to wake the maid at 4am to open the gate. If I’d missed the flight following his advice, that would have been entirely on him. Otherwise the place is clean, though rooms aren’t tidied daily.

While there’s no major negative thing about this place, there is also no major positive. It stands out like a much better looking “Hollywood style motel”. The breakfast is adequate. The location is more or less ok. The fact that Dili needs people to have or arrange transportation continually does no favour for the hotel, but has nothing really to do with the hotel itself, of course. It is just that fact that there is nowhere really walking distance from it.

Service levels needs to up a lot to catch up with bare minimum standards. Cleanliness is a big issue in this hotel. Rats and cockroaches seen multiple times. Inconsistent service levels by different staff. Some are very good, some are tremendously bad

一大早的飛機，凌晨就得退房，所以早早就睡了，剛睡了一會，刺耳的警報聲就響起來了，於是趕緊穿衣服準備撤離，這時又一個刺耳的男聲在大聲的説著聽不明白的話，匆匆忙忙剛到樓下問原因，得之是有人偷偷抽煙觸發了報警器……再回房間怎麼也睡不着了，不到三點迷迷糊糊的退了房，酒店方不應該道歉甚至賠償嗎？