Hoteles con Spa en Nueva York, Estados Unidos

El inodoro tenía una fuga (la habitación del piso 48). Llamé al hotel para que lo arreglaran, pero el primer ingeniero no pudo encontrar el problema. El segundo ingeniero sí lo encontró, pero nos íbamos de Nueva York ese mismo día. La fuga del inodoro era bastante grave. Llamé al hotel para pedir ayuda con la fuga del inodoro, pero una de las personas que atendió la llamada simplemente ignoró la solicitud (no tomó ninguna medida, pero dijo que lo haría).

La recepción del hotel afirmó que estaban limpiando la habitación y que necesitaba esperar un rato para registrarme. Se comunicarían conmigo una vez completada la limpieza. Pero al final, no hubo contacto después de una hora. Fui a la recepción para preguntar y me dijeron que lo habían limpiado no lejos de la cascada y que se podía caminar desde la puerta trasera. una estancia corta. Aunque la habitación puede ver la cascada, es básicamente invisible. No es necesario reservar un tipo de habitación cara.

Horrible experience with Service & Unnecessary charges a) After charging $40 + taxes, they give $30 free meal voucher every day. After Day-1 i realised it was more economical to not use the $30 voucher. Sounds strange but its very Interestingly structured. One orders an Avocado toast for $29 (within budget) from the in room menu.The guy delivers in 30mins with a bill of $52 of which its $29 of food, $10 of delivery charges and $13 of taxes totalling to $52. So 1st you are charged $40 as City charged and in lieu of that the coupon of $30 for food given to you even if u stuck to your understanding $30 you would have paid more than $52 means extra $22 It gets more interesting when they tell you, that you cant use this $30 for breakfast. This is like a Ponzi scheme. b) One of the rudest In-room dining call you will ever attend. I asked what is XXXXX, revert: you should read about it, this is not in my job profile, I only take orders. Fab experience 😍 c) I requested that since i was lactose intolerant could the hotel be kind to deliver 1/4 cup of Almond milk, just enough for a cup of tea. I am told that is possible and then a full cup of milk with $10 + taxes = $13 is charged for simple request of Almond milk. d) You are not eligible for even a single bottle of water in a so called 5star hotel or so. e) Servicing the room was not in list, had to go twice over to reception to ensure that room no is added to list of rooms to be serviced in the day. f) The Coffee machine wasnt working and one had to request for a simple electric kettle to warm water for tea/coffee. g) The Jet spray in the washroom commode was jammed and not working.

Great location, good restaurant, and comfortable beds.  The location inside Saratoga Springs Park is very nice.  The hotel is older and it definitely shows.  We booked a Deluxe King which was large and had a walk in closet.  The bathroom was small though and the room was not very well cleaned.

The room was clean. It was in a wing of the complex that was separate from the main building and we had to cross an outdoor garden to get there. The toilet got clogged and maintenance arrived in 10 minutes to unclog. The Ac/heating unit was loud and kept going on and off all night. The buffet breakfast included was excellent in a lovely spacious dining area.

Staff was gracious and friendly, bar was awesome and entertainment was great. Morning cafe options were good and appreciate the free coffee! Rooms were spacious and clean, beds were comfortable and love the king size bed! Bathroom had some stains on wall that could have been cleaned easily so that was a little gross. Shower was not super warm but was ok. Was with a (well behaved) hockey group and I know staff was struggling with another team who was not cooperating with expectations and I felt bad for them, lots of credit to them for their patience. Overall would 100% stay here again.

My stay at the Waldorf Astoria New York was exceptional in every way. From the moment I arrived, the service felt thoughtful, polished, and genuinely welcoming. Every staff member I interacted with was attentive without being intrusive, creating a sense of ease throughout my stay. The Deluxe Room was beautifully appointed—quiet, immaculate, and designed with a timeless elegance that reflects the hotel’s historic character. The bed was especially comfortable, and the room layout made it easy to relax and unwind after a long day. The hotel’s facilities were equally impressive. Common areas are stunningly restored, blending classic New York grandeur with modern comfort. Everything—from the lobby to the elevators—felt meticulously maintained. The location is unbeatable. Being in the heart of Midtown made it effortless to get to meetings, restaurants, and landmarks. Despite the central location, the hotel felt like a calm retreat from the city’s energy. Overall, my stay was smooth, comfortable, and memorable. I would gladly return and highly recommend the Waldorf Astoria to anyone seeking a luxurious and well‑run hotel in New York.

La habitación en general es buena, limpia, las instalaciones son buenas, el intervalo de tiempo razonable, el aislamiento de sonido es bueno, el servicio está en posición, la ubicación es buena, la vista es buena, la experiencia es buena, puede volver

Las instalaciones del pasillo del hotel se pueden ver un poco antiguas, la decoración interior de la habitación aún es buena, la vista es casi inexistente.

Sinceramente, lo volvería a hacer sin dudarlo. El hotel está cerca de todo: Times Square, Port Authority Metro y el metro. El personal es realmente increíble y el desayuno es más que generoso. Las familias pueden llevarse el desayuno. Siempre tienen una sonrisa y son increíblemente amables, ya sea Alexandra y Andrés en recepción, que son súper serviciales, o las habitaciones, que están impecables. El personal de limpieza es impecable y todos los días recibimos una habitación excepcional con toallas, champú y jabón Opti.