Hoteles con Spa en Johor, Malasia

Local stuff esp for CNY festive shopping is good, lots to buy, eat & drink. Food plenty everywhere & all just downstairs walking distance. Crowded means very successful business for this hotel, congested but ok - acceptable. Overall its value for money for 2 nites staycation. Gym & Swimming pool facilities ok.

The hotel’s location is good. Just opposite KSL mall and not so busy. Below the hotel, there are restaurants- Korean, Dim Sum, Dessert, Kopitiam and Cafe. The interior of the hotel is quite old with a blend of old and modern furniture. Overall, the room is clean although we didn’t like the adjoining door in the middle.

The front desk staffs are very friendly and informative. The lobby area is big and comfy with a coffee vending machine. Need to travel out of this hotel to get lunch/dinner/supper and shopping and entertainment. The car park for hotel are at 1st level that are free for hotel guests. Our king size beds are very big. The rooms are big too. There is hair dryer in the toilet. The curtain in the shower is old and dirty but usable. The towels are old and not white anymore. House slippers are given but one pair looks dirty or being used. Housekeeping staffs are helpful and friendly. The TV not easy to operation or the channels need sometime to load. The next building(residential) is so close that we have to keep our curtains close all the time. The swimming pool and breakfast cafe are located at 5th level that are common area with the residents. The cafe is non Aircon and is open concept, their fans are cooling enough for comfortable for breakfast. The breakfast buffet is simple and tasty. Not alot of variety but enough to be full. The hot Spring is great, very hot. It has 2 normal pools inside and a sauna room. There's toilets and showers too. Friday and Saturday timming is 4pm to 10pm.

We’ve stayed here previously but this is the worst 2-nights stay in the old wing of Grand Paragon! The housekeeping staff did not clean the dusty fabric headboard which I had to do so with it’s layers of dust. There were missing glass tumbler, slippers, tissue paper & the safe-box was locked, too.  The shower curtains were too short so water tends to spill out. We were given 1 extra pillow when we requested for extra 2 pillows as it was too flat. Their excuse was that it was the hotel’s policy even though the hotel was half empty! Housekeeping did not clean our room even with the Clean-up sign on our door on the 2nd day. Reception was informed of it in the evening when we came back to our room. They had the audacity to say that we were going to check-out the next day (3rd day), anyway! We had 2 full dust-bin of rubbish, no shampoo, bath gel, bath towels, hand towels, wc paper, etc & we desperately needed to take a shower. Eventually Housekeeping brought the items & meekly apologise that he was the Evening Shift staff. We understood his situation, thank & tip him for his assistance. The next day, we tried the gym. It’s windows had dust streaks & were very dirty, too. Some of the exercising seats were cracked & uncomfortable. Breakfast was nice at the cafe with freshly ground coffee, Nasi lemak, noodles & fresh bread. Avoid the ones in the coffee/tea pots as it’s diluted and tasted unfresh. The staff were quite friendly. Stay here, if you can over-look this dirty environment.

Spacious room and great value for money. Great location too. All is good if you're not a picky person. Wardrobe furniture is a little bit run down. Indoor Swimming pool is big and spacious. Buffet breakfast is great. For the price I have no complaints and will come again.

Highly recommended, especially if your priorities are convenience and a clean, comfortable environment. Its prime location directly opposite key shopping malls and near the CIQ makes it an ideal base for shopping trips or short cross-border stays. Nice Gym👍 Breakfast - very fulfilling 😋 Only 2 things to feedback. 1. Water heater temperature not hot enough😅 2. Can smell cigarette, probably the previous guests smoked in the toilet😡😤

⭐️⭐️⭐️⭐️⭐️ Highly recommended for a quiet and relaxing staycation We had a wonderful stay and truly enjoyed how peaceful and comfortable this place is. The unit was clean, spacious, and well-maintained, with complete amenities that made our stay very convenient. The view was absolutely lovely, perfect for slow mornings, coffee by the balcony, and winding down after a long day. What we appreciated most was how quiet and relaxing the environment felt, despite being very accessible near the restaurants, malls, convenience store and transportation. Everything we needed was nearby, yet the place still gave that calm, private staycation atmosphere. The room was so clean with aircon and ceiling fan, bed was comfortable, the bathroom was clean, and the kitchen setup was practical, got also Ironing board, hairdryer, toiletries. Overall, this is a great spot for anyone looking to rest, recharge, and enjoy a peaceful staycation with a nice view. We would definitely come back and highly recommend this place to friends and family. Thank you so much again.

Overall experience was good. Quiet ambience. A very convenient location as we took a direct bus from Boon Lay to Aeon Mall and the hotel was just a 5 mins walk. Besides Aeon Mall, there also various eateries within walking distance. Our family would definitely consider staying at this hotel in the future.

Room Condition: The hotel is quite old and a bit rundown, so it’s understandable that the furniture is also aged. The table lamp/study light looked worn out and could use some maintenance. Service: Check-in at the front desk was smooth, but we faced an issue with the TV in our room. We couldn’t watch any channels at all. At first, we thought it might be due to the weather, but the TV in my parents’ room worked fine. We scanned the QR code to request assistance and received only “Noted” as a response. We sent two messages and got the same reply both times. Since there was no follow-up, we went to the front desk to report it in person, but unfortunately, no action was taken until we checked out. That was quite disappointing. Car Park: Try to avoid parking directly under the trees, as there are quite a lot of weaver ants around the area. Breakfast Buffet: The breakfast buffet was okay. The kurma chicken tasted more like ayam ungkep, which was a bit misleading, but I actually loved it since I really like ayam ungkep.

The room air con is not fantastic. The bed sheets and pillows got stains The lift to the floors is not so clean and have an odour. The lobby is warm even with 2 small ceiling fans. The spa only 1 person working that day & could not accommodate more guests. But very friendly and helpful staff and meet my needs asap. Overall below my expectations of a resort spa hotel.