Hoteles con piscina en Tuamasaga, Samoa

The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room. Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed. The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do. The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg. I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit.

El hotel me encantó, tienen cuidado y limpio hasta el último detalle, además de una estupenda piscina. El hall del hotel es precioso y lo tienen decorado como en los años 20 del siglo pasado, es un lugar agradable para pasar el tiempo leyendo o consultando el teléfono. La ubicación es perfecta si dispones de coche de alquiler; en caso de no disponer de coche, dependes de caminar unos 20 minutos o pedir un taxi para ir al centro de la ciudad por lo que a este apartado le pongo sólo un 3. Destacar el desayuno que incluyen con la estancia, estupendo y cuidando la presentación. Yo me aloje en una de las cabañas, y me encanto la experiencia, pero hay que tener claro que te tiene que gustar ya que no disfrutarás de las mismas comodidades de una habitación y de que el baño y duchas son compartidos (aunque muy limpios y cómodos). Si no tienes claro esto, o si vas en pareja, quizá elegir una habitación sea mejor opción que alojarte en una cabaña. Añadir que me ayudaron con la reserva de la lanzadera para el aeropuerto y en todo momento el trato con el personal fue muy agradable.

We recently stayed at this hotel for three nights and, while there were aspects we truly enjoyed, our experience was unfortunately overshadowed by significant issues with the reservation and front desk process. Upon our arrival at 15:30 (check-in time is from 15:00), we were surprised to find that our online reservation couldn’t be found in their system—despite us having proof of the booking. We had to wait in the lobby for nearly an hour while the issue was being resolved. What is shown as available online appears to differ significantly from what is actually available on-site, which created ongoing problems throughout our stay. We had initially booked a room with a swimming pool view and private balcony. However, this room type was not available upon check-in. We were first offered a lower-category room with a mountain view, which we declined as we already paid online for higher-category, and were then moved to a room with a harbour view and private balcony. Although staff assured us that our originally booked room would be available the following day, we remained cautious and asked for confirmation, as we preferred to avoid the hassle of moving again unless necessary. Unfortunately, the following day we were asked to check out at 11:00 am because the room we were in had supposedly been booked by another guest, and we were told that a room matching our original booking (with pool view) was ready for us. However, when we returned the same day at 15:00 for check-in, we were assigned the same room we had vacated earlier—clearly indicating no other room had actually become available. On the third day, we faced a similar confusion with the rooms. Each day involved unnecessary packing and discussions with the front desk, which took up a lot of our time and energy. That said, the hotel does have its strengths. We really appreciated its convenient location, the beautifully designed restaurant interior, and especially the food—breakfast, in particular, was excellent. Overall, while the amenities and dining were enjoyable, the front desk and reservation experience significantly impacted our stay. We hope the hotel takes steps to improve its booking coordination and internal communication, as it has the potential to offer a much better guest experience.

My stay at Sinalei Reef Resort & Spa was absolutely amazing. The place is so beautiful, peaceful, and surrounded by lush tropical plants that make you feel completely connected to nature. Everywhere I looked, there was greenery, colorful flowers, and the calming sound of the ocean , it was the perfect place to relax and unwind. The staff were incredibly kind, helpful, and respectful. They always greeted us with warm smiles and went out of their way to make sure we had everything we needed. You can really feel how much they care about their guests. Every Wednesday night they host a Fiafia Night. The resort also offers some great tours, including an Apia Town tour, a Savaii island tour, and a South East Coast tour. We went on the South East Coast tour and got to see the To Sua Ocean Trench. Overall, Sinalei Resort & Spa is the perfect getaway for us looking for beauty, tranquility, and authentic Samoan hospitality. I can’t wait to go back!

酒店地理位置還算方便，能幫忙叫出租車，也能租車，房間寬闊乾淨整潔，服務人員熱情友好。唯一不足就是薩摩亞網絡不好，酒店的WIFI都沒有連上過。

La habitación es muy buena, el paisaje es bueno, mira el mar en la colina, la ropa preciosa es hermosa. Pero mi teléfono móvil está roto, no pude tomar algunas fotos. La cocina tiene una gran caja de hormigón. El agua caliente también es muy buena. La caja es un mal signo en la habitación, pero el signo fuera de la habitación puede. Dos o tres kilómetros de la carretera principal, el sol se apresuró al llegar el primer día, no compró comida, el dueño de la casa está bien, nos lleva al supermercado en la carretera principal, y esperamos comprar cosas. Yo veo que las personas que viven aquí están en la carretera, así que será más conveniente.