Everything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too.
The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed.
However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.
Recommend to stay at Truntum Hotel while you are in Padang, West Sumatera Indonesia. Although we had only a few hours at the hotel due to major traffic accident on Solok - Padang road, we were happy on the room cleanliness, good buffet breakfast, wide amenities and excellent front desk customer service eventhough we checked in after midnight. Will stay here again on the next trip to Padang. Thank you the Truntum Hotel professionalism.
The front desk is very friendly. The rooms are spacious. Breakfast is a basic selection with a local choice of foods. Locations near padang town. Walkable within the local spot
Everything ok except for the receptionist/staff. Not friendly, need to call many times to request for iron. Managed to get but iron functioning not good😅1st day check-in, request extra bed/towel but nothing left at all, need to wait for the next day. Santika Padang much better as compared to BktTinggi.
Very clean rooms and larger than the rooms we stayed at Santika Bukit Tinggi. Very nice and wide spread to choose from local to western for buffet breakfast .
This hotel bedroom was nice & clean but the bathroom was a bit tired and grubby. The rest of the hotel was very good in terms of breakfast choice & quality and the staff service was very good.
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
The room was fine. Breakfast was decent. Room service food was average. Padang is not particularly interesting for travellers, so I would not return. Go to Bukittinggi instead!
Fabuloso
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AAZMAN BIN SAINIVery clean rooms and larger than the rooms we stayed at Santika Bukit Tinggi. Very nice and wide spread to choose from local to western for buffet breakfast .
SSyahmi WazerEverything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too.
The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed.
However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.
UUsuario invitadoThe room comes with a bath tub (the shower is within the bath tub). However, there is no curtain blocking the bathtub and the dry area so i found it a bit messy with water all over the floor. Breakfast is basic
UUsuario invitadoEl hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado
UUsuario invitadoEverything ok except for the receptionist/staff. Not friendly, need to call many times to request for iron. Managed to get but iron functioning not good😅1st day check-in, request extra bed/towel but nothing left at all, need to wait for the next day. Santika Padang much better as compared to BktTinggi.
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