The hotel room showed the sign of age but it was still clean. I was happy to have offered an upgrade of room with good view of the Van lake. Unfortunately, I couldn’t sleep well because the centralised air conditioning system made me sweat throughout the night. The room was so hot! Staff were helpful and polite. Breakfast offered many choices of food. We also dined in the restaurant. Staff were friendly and helpful and the food was average.
It is new building and clean.
Staffs are friendly & nice.
Most important thing in this hotel is
The reception Lady👍
She has the most important roll in managing hotel.
She will help you with anything you ask regardless wether your question is
About the hotel services or shopping out ir finding a suitable place.
This lady is the Real important Key in this hotel.
I wouldn’t recommend this Hotel without this lady sitting in reception seat👍👍👍
Thank you🙏🏻
Путешествовали с друзьями, отличный отель с алкоголем в лобби (пусть и дороговатый), есть бассейн. Из минусов могу отметить, что постоянно размагничивались ключи, и дали номера с двухспальными кроватями, хотя бронировали две односпальные
Cuando fuimos a la suite de confort, dijeron que no tenían habitaciones vacías en un hotel diferente, nos llevaron a la sala de pars, la habitación era lo suficientemente grande, limpia, Y nos gustaba el desayuno. Vana, cuando volvimos, era un hotel que preferiríamos.
Alcanzando los estándares de cinco estrellas, la cama doble es muy pequeña y la piscina también. El desayuno es muy general, no puede compararse con el hotel de Estambul.
Iki kisilik oda icin sadece 1 tane kart veriyorlar,
Birisi disari cikmak isterse karti yaninda goturse elektrik ve klima kesiliyor,Yaninda goturmese geri geldiginde icerdeki kisiyi uyandirmak zorunda kaliyor,
Turkiyede ve dunyada iki kisilik odaya 2 kart verilir ki disari cikmak isteyen digerini rahatsiz etmesin,
Resepsiyona 2 kart olmasi gerektigini soyledik,Dediler yok yonetim bu sekilde karar almis ,1 kart verebiliyoruz,
Ozet,
Otel guzel yonetim kotu
The stay at Vantalya Otel in Van was great. I had the warmest welcome which immediately made me feel at home. The staff is very friendly and helpful, and speaks English very well. The room is spacious and clean with a hot shower and well working airconditioner. Also breakfast is good and there’s a great variety to choose from. And the location of the hotel is right in the middle of the center, making it a good spot to explore Van.
This hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great.
Muy bueno
51 valoraciones
8,7/10
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8,7/10
Muy bueno
UUsuario invitadoThis hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great.
UUsuario invitadoThe stay at Vantalya Otel in Van was great. I had the warmest welcome which immediately made me feel at home. The staff is very friendly and helpful, and speaks English very well. The room is spacious and clean with a hot shower and well working airconditioner. Also breakfast is good and there’s a great variety to choose from. And the location of the hotel is right in the middle of the center, making it a good spot to explore Van.
UUsuario invitadoThe hotel room showed the sign of age but it was still clean. I was happy to have offered an upgrade of room with good view of the Van lake. Unfortunately, I couldn’t sleep well because the centralised air conditioning system made me sweat throughout the night. The room was so hot! Staff were helpful and polite. Breakfast offered many choices of food. We also dined in the restaurant. Staff were friendly and helpful and the food was average.
UUsuario invitadoOverall the hotel is new and location is good. The service of all the staff from the reception to the concierge to the breakfast restaurant staff - are excellent!
The only thing that is misleading is they do NOT have 3 single beds yet trip.com stated there were and so I selected this hotel because of the triple beds. Upon check-in they gave us one queen bed and one single bed and when I asked them they said they do NOT have such category of room...so I told them to update in trip.com so that it won't mislead us.
UUsuario invitadoIt is new building and clean.
Staffs are friendly & nice.
Most important thing in this hotel is
The reception Lady👍
She has the most important roll in managing hotel.
She will help you with anything you ask regardless wether your question is
About the hotel services or shopping out ir finding a suitable place.
This lady is the Real important Key in this hotel.
I wouldn’t recommend this Hotel without this lady sitting in reception seat👍👍👍
Thank you🙏🏻
UUsuario anónimoEl último día después de salir, el agente me llevó a la estación de minibuses, diciendo cómo ir al Castillo Van.
El desayuno que ofrecen es tradicional turco desayuno.
El hotel está muy bien situado, pero no hay nada que pueda hacer.
UUsuario invitadoThe staffs were very friendly and kind, the hotel was located in a beautiful calm place
The breakfast was poor and very limited choices
Hotel restaurant’s food was very poor, the hotel was old not renewed for many years
The only strength of that hotel was good and friendly staffs
I travelled for business propse
UUsuario invitadoПутешествовали с друзьями, отличный отель с алкоголем в лобби (пусть и дороговатый), есть бассейн. Из минусов могу отметить, что постоянно размагничивались ключи, и дали номера с двухспальными кроватями, хотя бронировали две односпальные
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