Does everything it says on the tin. Staff were nice, food was good. The rooms were spacious with working tv. Bathroom had a hot shower with bath. All clean and comfy beds
My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues.
Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected.
I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping.
Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place.
An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay.
I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue.
Unfortunately, based on cleanliness alone, I would not rate this stay highly.
Stayed as close to Huntingdon Racecourse as where our cycle ride was starting. The room was clean and spacious. The bathroom was small and a little tired, the shower was OK, no flexibility with it, so had to wash my hair, which had only just been cut 4 hours ago. The breakfast was cereals, toast, packeted croissant, tea, coffee and fresh fruit juice. Really good value for the price. When booking the initial price changed which was frustrating, but still extremely good value for a last minute booking.
Perfect little place to stay at a great price. Scrupulously clean, friendly staff, free parking, and including a tasty breakfast..... and only a 20 min straight walk to the town centre. Can't fault this hotel except the roomy bed was maybe a bit hard for us. Apart from that, perfect. Would definitely stay again, and highly recommend!
Excellent location, limited items in the breakfast, parking is very expensive if you book through trip.com or booking.bom (free if direct through the hotel), however price was slightly less through the trip.com. No lift (unfortunately I had injured ankle and suffered a lot to get up and down the stairs, the reception guy helped me out with luggages - Thanks Sayed)
Room is cozy, single bed, mattress is comfortable, carpets are sooo old, bathroom is old style but can do the job.
The hotel is the basic we needed when we used it. The room is clean and the double bed is spacious enough for 2 people. The breakfast is great with a variety of breakfasts. My only concern is that the taxi is quite expensive compared to Uber, so I will recommend Uber instead of using the hotel taxi list.
Tenemos una hermosa estancia en The Fellows. Sólo a pocos pasos en el centro de Cambridge. La cama estaba muy cómoda. La ducha era increíble. Definitivamente recomendaría
Hotel cerca de Cambridge City Center,CambridgeUn 100 % de los viajeros escogen esta zona
NNBW2024.08.21
Despite the slightly tired looking exterior, this is an excellent choice if you want a hotel in Cambridge, with parking, and walking distance to the city centre. Our room was on the ground floor but facing the rear and was very peaceful. The room is quite small but everything worked, it was exceptionally clean and comfortable, and the shower water pressure was fantastic.
Breakfast, included in our package, was very very good. Plenty of choice and the cooked food was served on piping hot plates. Best of all, Jackie and Jan, the two wonderful ladies who served us. Actually they did more than serve, they made our breakfast memorable and warm. I hope these two ladies are well regarded by the hotel management, as we really want to return based upon their personal and very welcoming characters. Lovely, lovely ladies.
In case you didn’t realise, we thoroughly recommend this hotel.
Muy bueno
49 valoraciones
8,3/10
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9.2/10
Fabuloso
UUsuario invitadoLa ubicación es excelente, a pocos pasos del puente Maths y una estación de puntaje, lo que lo hace perfecto para explorar Cambridge. El hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado
PPawadee SuwannakarnTenemos una hermosa estancia en The Fellows. Sólo a pocos pasos en el centro de Cambridge. La cama estaba muy cómoda. La ducha era increíble. Definitivamente recomendaría
UUsuario invitadoA 30 minutos a pie de la estación de tren de Peterbler. El cuarto, el baño es grande, limpio y cómodo, las ventanas pueden abrirse, hacia el pozo, no hay paisaje. La cabina de agua caliente eléctrica, el turbo, etc. están completas las infraestructuras. La red Wi-Fi es lenta.
UUsuario invitadoMy stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues.
Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected.
I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping.
Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place.
An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay.
I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue.
Unfortunately, based on cleanliness alone, I would not rate this stay highly.
UUsuario invitadoExcellent location, limited items in the breakfast, parking is very expensive if you book through trip.com or booking.bom (free if direct through the hotel), however price was slightly less through the trip.com. No lift (unfortunately I had injured ankle and suffered a lot to get up and down the stairs, the reception guy helped me out with luggages - Thanks Sayed)
Room is cozy, single bed, mattress is comfortable, carpets are sooo old, bathroom is old style but can do the job.
UUsuario invitadoI had a wonderful stay at this hotel. The staff was friendly, professional, and always ready to help with anything I needed. The room was clean, spacious, and well-maintained, with all the amenities I could ask for. The location was perfect—close to local attractions yet quiet and peaceful for a good night’s rest. Breakfast was delicious with a wide variety of options. Overall, a very pleasant experience. I would definitely stay here again and recommend it to others.
UUsuario invitadoTravelodge no habría sido una mala memoria excepto para el viaje que lo hizo una horrible para mí, estoy seguro que sería mi último trato con ellos.
Aquí está mi orden con Travelodge y TRIP.com, al llegar al hotel descubrí que el hotel no tiene aire acondicionado y fue horriblemente caliente en Londres, inmediatamente notificé al hotel mi intención de comprobar a qué acordaron y están dispuestos a darme a refund , desgraciadamente el servicio al cliente de TRIP siguió andando con la situación en orden para que me hagan terminar mi estancia en el hotel incluso con el hecho de que me quejé no era cómodo, Para ser honesto el hotel hizo todo lo posible para asegurarme de que recibí mi reembolso pero el viaje se perdió todo, no había prácticamente nada que no hicieran para asegurarme de que no me eché de vuelta incluso cuando alguien del hotel les habló sobre su disposición a darme una devolución esto es El hotel Assistant Manager ( Sra. Gosia) .
La experiencia de viaje es muy terrible y será definitivamente mi última.
😞
UUsuario invitadoRoom was really clean and breakfast was great.. room lighting can be better though, room is a bit gloomy. Only accessible by car / taxi and no convenience stores around the area. I ordered food in the bar for dinner and when I asked if it can be delivered to my room, the reception guy asked for my room number and then said they can’t but when the waiter gave me the food on my table he asked if I want to take take it to my room and gave me a tray. When I passed the bar holding my food, I heard the reception guy said to the waiter “you gave her a tray? it would be a long walk” (it isn’t really coz my room is close to the reception) — so the reason he said they can’t deliver it to my room was apparently because it would be a long walk (disappointing). Other than that, my stay served it’s purpose.
CChaloExploreWe had a wonderful experience staying at this hotel!
✅ Check-in was smooth and efficient, and the reception staff were warm and welcoming. They also helped us register our car for free parking, which was a great bonus.
🛏️ Our room was spacious, clean, and well-maintained. The air conditioning was customisable and worked flawlessly throughout the stay, adding to our comfort.
🧴 All the toiletries were fully stocked and ready to use — a small but thoughtful touch.
🕛 One thing we really appreciated was the 12 PM checkout time, which is later than many other hotels. It gave us extra time to relax and pack without feeling rushed.
🛍️ The location is super convenient — just a 5-minute walk to a large shopping mall, making dining and shopping easy.
🔌 Another highlight was the electric vehicle charging available in the hotel parking, which was exactly what we needed.
💷 Overall, this hotel offers excellent value for money with great service and thoughtful amenities. Highly recommended — we’ll definitely be back!
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