This was our second time staying here. The hotel is conveniently situated close to JR Line, restaurant and shops.
Check-in was quick, and the staff were polite and helpful. I really appreciate how consistent the service has been on both visits.
Overall, this hotel remains my go-to in the area because of its convenience, cleanliness, and reliable quality. I’ll definitely stay here again on my next trip in Nagano.
Solo me quedé una noche en este hermoso ryokan y en Yamanouchi, pero fácilmente podría haberme quedado más tiempo, ya que parece que hay oportunidades para hacer senderismo en la zona. El ryokan en sí es genial en todos los aspectos: limpio, tranquilo por la noche y tiene un ambiente auténtico. El personal es muy servicial y habla inglés con fluidez. Cuando llegues, te proporcionarán ropa tradicional japonesa con la que podrás pasear por las calles, ir a restaurantes y, lo más importante, explorar los 9 onsen públicos y gratuitos del pueblo. Dormí en un dormitorio de 3 camas y no había dormido tan bien en varios días. Un servicio de transporte gratuito te llevará a la siguiente estación de autobuses (quizás también a la estación de tren).
Location: Near to Karuizawa train station (approximately 15 min walk to hotel west) and 10min walk to shopping mall. 5 min shuttle bus to reach ski area.
Room: Clean and comfortable. But the bath powder is like toilet detergent scent.
Amenities: there is Family mart operates until 11pm in hotel west.
Service: Front desk lady can’t really speak English and hard to communicate. The man at cloakroom is unfriendly.
Shuttle bus service: Shuttle bus service provided within the shopping area, hotel east and west. However, the instruction is unclear to us. When we queued up for the bus to station, the hotel staff did not inform us the bus was here and to align the bus but just change the next bus arrival timing. Until entire lane of the guests missed the bus. We had to walk all the way to station with our huge luggage.
Snow Park: No clear direction or sign board to go snow park from hotel east. The snow park area is kinda small and suitable for young kid (below 7 years old). It is boring for kid above 7 years old.
Es un buen momento para pasar una noche en este hotel. Un poco lejos de la estación de Nagano (15min a pie) 800m - 1km. Pero se comercia con el precio. El precio es mucho más barato que el de la estación de Nagano 200-300m distancia. La habitación es una habitación doble y nos quedamos bien dormidos.
Nos planeamos quedarnos por 2 noches, pero reservamos un hotel terrible (Livemax hotel) con el doble del precio en Chisun.
Bebida de bienvenida, hay bebidas🍻La habitación es espaciosa, suficiente para 2 restaurantes grandes, hay 3 botes de basura grandes👍🏻Bocadillos de medianoche🤤, hay barras de hielo después de sumergirse en el baño grande, obtienes una piscina, es muy apretada😅, en general satisfecho✅
Dormy is so amazing 🤩 Location is right outside Nagano Station, filled with many cute shops and quaint Izakayas. We loved the free night ramen which was perfect after a cold day out. Amenities are fantastic - skincare, hair wash and dormy inn pyjamas. It was a special experience when it snowed while we were in the outdoor hot spring. Plus points for walkability to Zenkoji Temple, or you can take the bus right outside Dormy Inn. Would give this 10 stars if I could.
And…. the lift has a chair to sit down. Oddly perfect addition I never knew I needed 😆
Muy buena ubicación, cerca de autobús y tren, fácil de ir y volver de cualquier lugar. La habitación cápsula es espaciosa, cómoda para dormir, con todo lo necesario disponible y fácil de encontrar. El autobús desde Shinjuku para cerca del hotel. Sin duda, volveré. El personal también es tailandés, amable y con buenas recomendaciones.
Una de las habitaciones más grandes que he estado en Japón hasta ahora. Grátis de bienvenida y bebidas, gratis crema de hielo ilimitado durante su estancia y un pequeño tratamiento al salir. También tienen la variedad de té más disponible para usted durante su estancia.
El hotel está muy cerca de la estación de Nagano, y puede ver el edificio cuando sales de la salida del Este.
El hotel es nuevo y todo está limpio. Las habitaciones son grandes y vienen con parques de lujo habitualmente encontrados en hotel de 5 estrellas como L'Occitane WC, TV LED de 60 pulgadas, manicura sets (gratuito), cubos de hielo en preenvasado, etc y no mencionar los 2 onsen privados (necesidad de reservar en línea). Para el punto de precio, este es un robo. Se encuentra a pie a la calle principal de compras, aunque la mayoría de las tiendas están cerradas por 5=6pm. Altamente recomendado y definitivamente permanecerá aquí otra vez.
Perfectamente situado en la estación de Nagano - conectado por puente de paseo con Don Quijote a pocos pasos.
El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el
Buena parada si va a un viaje de día al Parque de Monkey Snow.
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9.2/10
Fabuloso
CCiav BenhonianStaying at Shoho in Matsumoto was an unforgettable experience that truly deserves five stars. Nestled amidst the serene landscapes of Nagano Prefecture, this hotel seamlessly blends traditional Japanese elegance with modern luxury. From the moment we stepped into the lobby, we were enveloped by a warm and inviting ambiance that set the tone for the rest of our stay.
Our room was a perfect sanctuary—spacious, meticulously clean, and adorned with subtle touches of Japanese artistry. The panoramic views of the Japanese Alps from our window were nothing short of breathtaking, especially when the mountains were bathed in the soft glow of sunrise. The traditional tatami flooring and comfortable futon bedding provided an authentic experience without sacrificing comfort.
One of the standout features of Shoho is its exceptional onsen facilities. Soaking in the natural hot springs while gazing at the picturesque scenery was incredibly rejuvenating. The rotenburo (outdoor bath) offered a tranquil escape where the stresses of daily life simply melted away. The hotel's attention to detail extended to these spaces, with beautifully crafted woodwork and stone elements enhancing the overall atmosphere.
Culinary delights awaited us at every meal. The kaiseki dinner was a masterpiece—a multi-course feast that highlighted seasonal and local ingredients. Each dish was artfully presented and demonstrated a profound respect for Japanese culinary traditions. The breakfast buffet was equally impressive, offering a wide array of both Japanese and Western options to suit all palates.
The staff at Shoho went above and beyond to ensure our stay was exceptional. Their genuine hospitality was evident in every interaction, from assisting with our luggage to offering insightful recommendations on local attractions. Despite any language barriers, their kindness and professionalism shone through.
The hotel's location is ideal for exploring the rich cultural heritage of Matsumoto. We were just a short drive from the iconic Matsumoto Castle, one of Japan's most beautiful original castles. Strolling through the historic Nakamachi Street with its classic white-walled storehouses turned boutique shops and cafes was a delightful way to spend an afternoon.
In addition to its proximity to cultural sites, Shoho serves as a great base for nature enthusiasts. The nearby Kamikochi Valley offers stunning hiking trails that showcase the unspoiled beauty of the Japanese Alps. Returning to the comfort of the hotel after a day of exploration was something we looked forward to, especially knowing a soothing onsen soak awaited us.
In summary, Shoho encapsulates the essence of Japanese hospitality. Every aspect of our stay was thoughtfully curated to provide comfort, relaxation, and cultural enrichment. We left feeling deeply refreshed and with a greater appreciation for the wonders of Matsumoto. Shoho is more than just a place to stay—it's an experience that lingers long after you've departed. We wholeheartedly recommend it to anyone seeking an authentic and luxurious retreat in Japan.
Yyinlinggroom was very spacious and bed was comfortable. very clean and quiet. comfy bed with firm and soft pillow availability. onsen and gym are available as well. drying room for ski equipment and playroom for kids. service was very responsive and speaks english well enough to understand request. location is near to ski resort but very much away from anything else if you are not driving. their shuttle bus to train station only operates 3 times a day in the morning and afternoon. and there are only 2 food restaurant unless you cab out. nothing much to do in the evening and night. decent food and ambience. breakfast options are same everyday but variety was okay.
UUsuario invitadoMientras buscaba un lugar para quedarme solo, encontré una habitación doble de tamaño razonable a un precio razonable, así que hice una reserva para dos personas e invité a un amigo local a compartir la habitación.
Gracias a mi amigo japonés, pude registrarme fácilmente y, como no había agua en la habitación, pude preguntar fácilmente en la recepción. En cuanto al suministro de agua, me informaron que podía comprarla en la máquina expendedora al lado de la recepción en el primer piso.
No había salida en la cabecera de la cama en la pared, lo cual era un poco incómodo.
La ropa de cama era cómoda, así que pude dormir bien por la noche.
UUsuario invitadoUbicado cerca de la estación de Matsumoto, a unos 8 minutos a pie, el hotel es pequeño pero tranquilo y limpio.
El personal es amable y el desayuno es exquisito y delicioso, con una pequeña selección de platos.
Además, está convenientemente ubicado de camino a Kamikochi, los famosos Alpes del Norte de Japón. Tras una noche de estancia, puede tomar el minitren a Shin-Shimajima justo al lado de la estación.
UUsuario invitadoI stayed at this hotel with my wife and two children during a two-night trip to Karuizawa in early February. The hotel is around 100 years old and its claim to fame is that John Lennon has stayed there. The piano that he played on is still in the bar.
Location: The hotel is near Old Ginza Street and around a 15-minutes drive from Karuizawa station. It was not difficult to find, but you must navigate a narrow approach to the hotel which is icy at this time of the year, so you must drive carefully.
Cleaniness: The staff told me that the hotel was only recently and everything was very clean and in good condition.
Service: The receptionist that conducted the check-in was probably the Japanese that spoke the best English that I had encountered on this trip. He spent a lot of time explaining the hotel to our family. The porter was also very helpful and polite. When we asked for extra toothbrushes and slippers for the children, housekeeping was very prompt in delivering them and even brought some children's robes for my sons.
Facilities: The hotel did not have many facilities. There is a small shop, a bar and a french restaurant but not much else. Some rooms had private hot springs in them and they gave us the opportunity to upgrade. Our room, had a small balcony even though we were on the ground floor. It looked onto a wooded area so there was not much to see, especially at night. However, when it snowed the next morning, my kids loved going out and playing in the snow. I was particularly impressed by the breakfast. It was a simple American breakfast very well presented. It was very pleasurable to look out into the inner courtyard with it was snowing.
Overall: I like this hotel as it has a lot of character. It is architecturally attractive and has kept a lot of its charm despite renovation. The staff are very professional and polite. I would stay in this hotel again.
OO.K. MACI’ve stayed at many ryokans throughout my travels—often making up half of each trip—but this one felt a bit different.
It seemed to be run by just one person, who I assume is the owner. Everything was self-service, which might be understandable considering it was the most affordable option among the ryokans in the area.
Most amenities required an extra fee, such as towels. Payment was made by dropping coins into a basket and making your own change, which wasn’t very convenient—especially since I didn’t carry much cash.
One thing I appreciated was the luggage delivery service. I was able to leave my bag at the lobby before check-out and have it sent to Toyama Station (for about 4,000 JPY, cash only).
What stood out was the creativity in the shared spaces. There were several common rooms designed for relaxing and spending time—perfect if you’re traveling with friends. You could play ping pong, read books, watch TV, or use the canteen, which had a microwave and dishes available.
They even had coin-operated massage chairs and a small fitness room.
However, I must mention two important downsides:
1. Limited nearby dining options – Many restaurants shown as open on Google Maps were actually closed. The only one that was open had extremely slow service—I waited nearly an hour for dinner.
2. Insects—large ones – Unfortunately, I encountered big insects in my room, which made it hard to sleep. (He even provided insect-catch tape for me while introduce the room) I stayed awake most of the night, worrying it might come back—especially stressful since I had to get up early the next morning to catch a bus to Ogizawa.
Minds you, stairs only, need to carry your luggage down by yourself.
Overall, while it offers good value for the area and has unique communal features, this ryokan may not suit travelers who prefer full service, cashless payment, or guaranteed comfort.
UUsuario invitadoWe spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere.
I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience.
The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery.
The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge.
Was
I would go back to Prince Asama and experience the scenery during a different season!
UUsuario invitadoVi muchas parejas japonesas mayores, grupos de amigas y muchos estudiantes que venían aquí a jugar juntos. El hotel es muy antiguo, el aire acondicionado chirría mucho, hay algunos mosquitos y el frigorífico a veces funciona bien y a veces no. El primer día funcionó bien, pero el segundo día toda la fruta que compramos estaba congelada en trozos de hielo duros. Pero la higiene está bien. Se puede ver que se mantiene con mucho cuidado. Además de las fuentes termales públicas, hay dos fuentes termales privadas, Star y Moon, que los huéspedes pueden reservar. En el área de descanso hay oden gratis todas las tardes, lo cual es muy reconfortante. El desayuno también es bueno y rico. Además, Nagano y Shijiazhuang son ciudades amigables y el tenis de mesa es muy popular aquí. Hay mesas de tenis de mesa disponibles para jugar en el salón. El hotel está muy cerca de la estación de Yudanaka, a dos minutos a pie, y en general es recomendable.
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