Fecha de publicación: 2 ene 2026
Usuario invitado
The staff doesn't try to hide the unequal service offered to foreign guests compared to that of the locals. No staff member offered to help us with our luggage. The rooms have poor sound isolation and you can hear your neighbours and the room above very clearly, particularly foot steps, which make sleeping difficult.
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Precio por noche desde111.133 KRW
Fecha de publicación: 4 jul 2026
JanetPOur stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional.
We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home.
Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed.
The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in.
The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious.
Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River.
We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable.
The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings.
While our overall experience was excellent, I have a few suggestions for improvement.
One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable.
As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar.
I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal.
Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety.
Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.
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Precio por noche desde804.814 KRW
Fecha de publicación: 18 feb 2026
Usuario invitado
Location
The location of Auberge Ninguruforet is a bit remote and far from the main town center of Biei. There are no nearby convenience stores like Lawson or Family Mart, so guests need to plan ahead for their meals and supplies. This can be inconvenient, especially for larger groups with elderly or young children who may have difficulty walking long distances in the cold winter weather.
Check-in
ProcessTo improve the check-in experience, it would be helpful if the hotel could request guests to provide their passport details in advance. This would allow for a smoother and faster check-in, without the need for guests to go back and forth to their cars in the freezing temperatures just to take photos for the registration process.
Check-out
Confusion
Even though the hotel had implemented the CCTV audio system to provide clear instructions, the language barrier appears to have caused some confusion for me during the check-out. This can be a common challenge, especially in more remote locations where the staff may not be as fluent in English.
Breakfast
Since our group requires halal food, it's understandable that we did not include the breakfast option in our package. The hotel could consider offering more diverse breakfast options to cater to different dietary needs in the future.
Luggage Handling and Car Access
One of the key issues we faced was the need to transport our luggage from the parking area to the unit using carts, rather than being able to drive our car closer to the entrance. This was especially challenging given the freezing -10°C temperatures at night .To improve this, it would be greatly appreciated if the hotel could allow guests to drive our cars closer to the entrance, even if just temporarily, to drop off the luggage. This would avoid the need for guests, especially those traveling with elderly or young children, to struggle with pushing heavy carts through the frigid weather.
Scenery
Despite the challenges, the stunning winter scenery at Auberge Ninguruforet seems to have made up for it. The -8°C temperature that morning must have created a true winter wonderland, with the beautiful snow-covered landscapes and crisp, clear skies. This picturesque setting is surely a highlight of your stay.Overall, with some improvements to the location accessibility, check-in/out procedures, and guest services, Auberge Ninguruforet could provide an even more enjoyable experience, especially for larger groups traveling with families. The breathtaking winter scenery, however, remains a major draw for this property.
We will surely come again to Auberge Ninguruforet, this time leaving our larger luggage in the car and only carrying the essentials we need for our stay in our backpacks. This will allow us to avoid the hassle of transporting heavy bags through the frigid weather, and instead focus on enjoying the stunning winter scenery.By packing light and only bringing what we need for the duration of our visit, we can easily move between our car and the hotel entrance without the struggle of pushing carts through the snow. This will make the check-in and check-out process much smoother, especially for our group with elderly and young family members.Despite the minor inconveniences we experienced previously, the breathtaking winter wonderland at Auberge Ninguruforet remains a major draw for us. We look forward to returning, better prepared to handle the cold temperatures, and immersing ourselves in the serene, picturesque setting that this property offers. With a few adjustments to our packing and luggage management, we are confident our next stay will be an even more enjoyable and memorable experience.
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Precio por noche desde59.779 KRW
Fecha de publicación: 11 may 2026|Habitación superior (1 cama doble extragrande)
Chabrior Turbulo
La cama más cómoda que he tenido en un hotel.
La cama era enorme y muy cómoda, con muchos pantalones y ropa suave y de alta calidad. La habitación era espaciosa, tranquila y muy bien acoplada, con mucho espacio para almacenar el equipaje y los artículos personales, además de muchas instalaciones útiles.
El hotel tiene un diseño moderno y limpio y está en excelentes condiciones.
El hotel tiene un buen servicio, las bebidas eran muy buenas y los perfeccionamientos eran deliciosos.
La ubicación es también conveniente: a pocos pasos de Suskino y el centro de Sapporo, cerca de la estación a unos pocos metros de metro, y fácil de llegar por taxi.
En general, este Marriott era una joya real.
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Precio por noche desde149.448 KRW
Fecha de publicación: 5 may 2026|Habitación Deluxe con 2 camas individuales
Usuario invitadoLa habitación era muy espaciosa y el edificio muy sólido. Durante mi estancia, hubo un terremoto en Hokkaido de unos 5 grados, pero solo sentí cómo se movía la cama. La cerveza en el bar del vestíbulo es excelente. Parece que antes era una oficina de Sapporo Beer, así que si tienen la oportunidad de hospedarse, ¡definitivamente prueben la cerveza! Desde la estación de Sapporo, son solo 6 minutos en taxi, y también hay una parada de autobús justo en la puerta. El outlet de artículos deportivos frente al hotel también vale la pena visitar.
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Precio por noche desde165.898 KRW
Fecha de publicación: 12 feb 2026|habitación estándar a no fumadores(cama doble)
Usuario invitado¡Enhorabuena a este hotel! Mi estancia fue increíble. Está cerca de la parada del tranvía, pero en invierno sigue siendo bastante complicado subir con el equipaje. Es lo normal en cualquier hotel de Hokkaido 😆. La recepcionista fue muy amable. Me ayudó a llamar a un taxi cuando no sabía cómo hacerlo.
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Precio por noche desde38.716 KRW
Fecha de publicación: 7 ago 2025|Habitación superior (2 camas)
MobiusARAl principio, disfrutamos de una maravillosa estancia de una noche, que se convirtió en dos debido a un cambio de itinerario. El hotel es privado y tranquilo. Perfecto para relajarse con la esteticista del hotel y con acceso directo a los baños. Aunque no hay pesas, el equipo del gimnasio es nuevo y está bien mantenido, con suficiente para ejercitar la mayoría de los grupos musculares. Las habitaciones son muy limpias y lujosas. El desayuno era abundante. Me alojaría de nuevo si necesito alojarme cerca del aeropuerto de Chitose una o dos noches.
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Precio por noche desde185.155 KRW
Fecha de publicación: 13 abr 2026|Habitación estilo japonés y occidental con baño Onsen privado al aire libre
PaatBibeeExcepcionales Aromas de Onsen y Hokkaido.
En el hotel, el hotel está situado en el centro de la ciudad, donde se encuentra el centro de la ciudad.
Fallos:
La habitación: Spacioso con hermosos pisos de madera y un pañuelo privado. El hotel está en una habitación de 3 estrellas y tiene una habitación de 3 estrellas.
El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en La pizza de queso Hokkaido y el dessert son absolutos.
Localización y servicio: Situado en el corazón del barrio de la zona, con una famosa tienda de dulces cerca.
Observaciones:
Atmósfera: Las zonas comunes pueden sentirse un poco confundidas debido a su popularidad.
Diseño: Los interiores de la habitación son un poco anticuados y suaves hacia tonos muy oscuros, y, sobre todo, Netflix no está disponible en la televisión en la habitación.
Nota: Windows está fijado; la ventilación se gestiona a través de la puerta del balcón.
Verdicto: Altamente recomendado para los amantes de alimentos y de los cuernos que quieren ser el centro de la acción.
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Precio por noche desde415.647 KRW
Fecha de publicación: 22 may 2026|Habitación asignada al azar - No Fumadores
Man包真好吃
Hay un bar lounge gratuito disponible durante media hora cada noche, abierto hasta las 22:00.
Ofrecen cerveza, sake y whisky, además de galletas gratis.
La ubicación es bastante conveniente; hay un McDonald's justo enfrente, lo que facilita comprar un Happy Meal.
Solo le doy una estrella a las instalaciones porque el aire acondicionado central estaba insoportablemente caliente. Incluso en mayo, sudaba muchísimo en la cama, dando vueltas sin poder dormir.
Espero que puedan ajustar la temperatura del aire acondicionado central; de lo contrario, es muy difícil dormir por la noche. Este fue el hotel más caluroso de los cinco en los que me alojé durante este viaje…
¡Nunca imaginé que podría sudar tanto durmiendo en un hotel! 😞
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Precio por noche desde41.926 KRW
Fecha de publicación: 21 may 2026|Habitación estándar con 2 camas individuales
Ivy_Oh1. Hotel located near Odori Park metro station
2. Surrounded with many eating houses and the famous shopping street Tanukikojo Streets are also just few minutes walk from the hotel.
3. Hotel lobby and hotel restaurant are located in main building, and our room were in 2nd building.
4. There were coin-operated washer+dryer in some of the floors hence which is quite convenience for guests to use.
5. Breakfast were so so.
6. I have stayed in Holiday Inn hotel many times (1st time in Japan) and this is the 1st time i see Dove brand for shower and hair shampoo.
Overall the hotel met my expectations.
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Precio por noche desde56.770 KRW