Hoteles de 5 estrellas en Manila

While the breakfast buffet was a notable highlight with its quality and variety, my overall stay was significantly hampered by procedural and service-related friction points. Parking: A Major Inconvenience The process for securing complimentary parking is excessively complicated and needs to be streamlined. For a 5-night stay, having to follow these steps every single day was truly exhausting and time-consuming: Validate the ticket at the Front Desk for complimentary status. Go to the Parking Cashier for a zero-value receipt. Surrender this receipt at the parking exit. This multi-step, daily requirement detracts significantly from the convenience expected of a hotel in this category, and I urge management to simplify it for long-term guests. Front Desk & Check-In Issues Service at the Front Desk also presented some challenges: The check-in process was not smooth and took longer than expected. I often had to wait for an extended period for the front desk to answer my phone calls, which was frustrating when trying to resolve issues or make simple requests. Value for Money The breakfast buffet, while excellent, is priced quite high, making it feel less like a value-add and more like an excessive cost for those paying in addition to their room rate. Overall: The quality of the breakfast is great, but the cumbersome parking procedure and the inconsistent front desk service created daily friction that significantly impacted the overall comfort and convenience of my extended stay.

¡Siempre me sorprende este tipo de hotel, me encanta el ambiente de este lugar, por eso visito cada vez que viajo... gracias diamante por los maravillosos servicios de hospitalidad para nosotros! Vea de nuevo ☺️

Got the WOW factor as soon as I walked in. The Hotel is Plush, first thought was my clothes were not good enough for here. The atmosphere emitted Style, Taste very classy as all my friends commented as well as when I booked didn't realise it was a High End stay. So many helpful staff at the Lobby, Restaurants and House cleaning, big thank you Alex!! Sunsets at the pool and rooftop bar were just amazing. Did I say pool? It was great

La socket de energía sigue siendo la misma que está libre, ha estado informando de que cada vez que nos quedamos allí no hay mejora, el vidrio de ventana no está claro ni tampoco hay mantenimiento en esa ventana.  El servicio SPA es demasiado malo, escrobado corporal pero no se produjo escrobado 😤