Hoteles de 4 estrellas en Roma

Una estancia inolvidable con un servicio excepcional en Starhotels Hola, soy un viajero de Corea que recientemente me alojé en Starhotels durante un viaje familiar a Italia. Nuestra estancia de 4 días en Roma fue tan maravillosa que me sentí obligado a escribir esta sincera reseña en cuanto regresé a casa. Este viaje fue nuestra primera estancia familiar en Europa —con mi madre y mi hijo— y pasamos los primeros tres días en Roma en Starhotels. Desde nuestra llegada, todo superó nuestras expectativas: la excelente ubicación, las habitaciones impecables y, sobre todo, el servicio cálido y atento del personal hicieron que nuestra estancia fuera increíblemente cómoda. Quedamos tan satisfechos que decidimos volver a Starhotels para nuestra última noche en Italia. Sin embargo, por un error mío, reservé la fecha equivocada. Tras completar un largo viaje de 11 días por el sur de Italia, regresamos a Roma exhaustos, solo para darnos cuenta de que la reserva era incorrecta al llegar al hotel. Fue un momento estresante y abrumador… hasta que el Sr. Tofael M., el gerente, tuvo la amabilidad de ayudarnos. Antes incluso de comprender del todo el problema, el Sr. Tofael nos miró a los ojos, especialmente a mi hijo, y simplemente dijo: ”No se preocupen. Encontraré una solución”. Esas pocas palabras nos brindaron un gran alivio y consuelo. En un país extranjero, un error así puede resultar paralizante, pero su calma y sincera confianza marcaron una gran diferencia. Aún más conmovedor fue cómo el Sr. Tofael y la Sra. Paola S., de recepción, se desvivieron por encontrarnos una solución. Dado que la reserva se realizó a través de una página web externa (no directamente a través del hotel), era un asunto complejo. Sin embargo, el Sr. Tofael personalmente hizo varias llamadas y dio seguimiento diligentemente hasta que pudo resolver el asunto. Gracias a sus esfuerzos, pudimos pasar nuestra última noche en Italia exactamente donde queríamos: de vuelta en Starhotels, sintiéndonos seguros y atendidos. Como alguien que ha trabajado durante años en cadenas hoteleras internacionales en Corea y que aún sigue en el sector hotelero, puedo decir con sinceridad que su profesionalismo y dedicación son realmente excepcionales. Son un ejemplo de lo que deberían ser los verdaderos hoteleros y merecen sin duda reconocimiento y elogios. Sin dudarlo, volveré a elegir este hotel cuando regrese a Roma. También pienso recomendar Starhotels, junto con el excelente servicio del Sr. Tofael y la Sra. Paola, a tantas personas como sea posible a través de blogs, comunidades de viajes y cualquier plataforma a mi alcance. Gracias de todo corazón.

HiSuite Rome has two kinds of accommodation: regular hotel rooms and two or three small two-bedroom apartments, each with separate entrance. As we are a family of five (two parents and three children aged 16, 7, and 1,5 years), we got an apartment. The apartments are located in a separate house just opposite to the hotel reception on a narrow and truly authentic street in the old center of Rome, in a few minutes' walk from Piazza Navona. Each apartment has an entrance door with a codelock, which opens into a living/dining room with a kitchenette complete with a fridge, a coffee machine, and a toaster. One of the two bedrooms is one level above, another is one level below, underground (and without natural light), all three levels being connected with staircases. From the photos in the hotel website it was not clear that the apartment is organized in as many as three levels (although the staircase was of course clearly visible), but this is a nice detail adding much to the cozy character of the space. Note however that living in this space involves using stairs a lot. Both bedrooms are equipped with shower and toilet, and there is one wardrobe with a small safe upstairs. The tasteful decoration of the apartment, as well as the hotel's lobby, deserves special mention, and every morning it was delightful to see the beautiful Baroque frames of windows just opposite to ours. The hotel is apparently owned by a family, and the owners were really friendly and thoutful. We kept contact via email and WhatsApp with Laura, Giulia, and Mike (Michele?), and this experience was pleasant and memorable. The hotel team helped us book comfortable and reasonably priced transfers from the Fiumicino airport and to the Termini train station, and both taxi drivers were punctual and dependable. We had an early inbound flight, and the hotel provided us with early check-in free of charge (without us asking for it). On the day of checkout our luggage was kept until the taxi arrived in the evening. The hotel also provides to its guests a memo with a useful selection of eating and cultural addresses, and Laura readily gave lots of practical advice regarding visiting the city's attractions. HiSuite Rome does not have breakfast room, but there is a cafe next door. We however did not use it, because it was nice to have our own breakfasts at our place. All in all, our experience with HiSuite Rome is perfect. They provide normal service that you expect from a hotel of this class, but do everything with much attention to detail, in a thoughtful, friendly and dependable manner that goes beyond what's expected. I would definitely recommend this place to anyone wishing to explore Rome from a nice and historical location, and will check their website first should we be coming to Rome again.

El acceso es un poco difícil de encontrar, pero por lo demás todo bien. Está a menos de diez kilómetros de la antigua Roma y a veinte minutos en coche. Las instalaciones del hotel son muy nuevas, la cena es buena y el chico también es muy guapo.

El servicio del personal fue excelente. Siempre nos alegramos de que nuestra habitación estuviera limpia y tuviera toallas limpias todos los días. Las opciones de desayuno también eran increíbles. Dos cosas con las que no estoy 100% contento fue la ausencia de aire acondicionado en la habitación, lo cual era incómodo por la noche incluso con 2 ventanas abiertas. Vinimos la primera semana de abril y hacía calor. Además, el inicio del desayuno podría ser más temprano, como a las 6 a. m., ya que tuvimos que salir del hotel para realizar actividades alrededor de las 6 a. m. en algunos días de nuestra estadía. Pero en general todavía diría que este es un gran hotel, especialmente por su ubicación.

Super tolle Lage! Etwas schwer mit Tür öffnen und Internet aber es geht 

El Hotel a pesar de ser un 4 estrella pienso que no cumple con todos los requisitos, el ducha por ejemplo tiene mucha suciedad, a pesar de ser limpiado todos los días debajo de la cama escoria suciedad, la habitación con contaba con refrigerador pero si lo solicitas te lo ponen de inmediato, el elevador consta de unos sonidos un poco molesto además que no está bien insolado ya que se conoce todo lo que sucede a los alrededores… por lo demás todo bien

We stayed here for four nights in June of 2025. The location of the hotel is generally good for getting to some of the more noteworthy site (Trevi Fountain, Spanish Steps, etc.). There's a metro station around 8 minutes walk away, which opens up most of the rest of the city pretty well. We walked from here to the Vatican, which took around 35 minutes, but would be less than half that by cab. The surrounding area is great for clothing shops, but the food we found nearby was mostly so-so, and frequently over-priced tourist fare, though I'm sure if you walk a little farther from the hotel you can find some good options. The room itself was booked for a family of four, and was comfortable. The bathroom and shower had good water pressure, and the AC worked just fine. Some of the sheets were not quite clean, but we just didn't use the one we found slightly dirty. The beds were comfortable and a good size. The room and hotel have little to no facilities, so you're really just paying for room and the location. The exterior entrance is not well marked, and we actually walked past it on the street several times. If you're thinking of booking here, I'd recommend just looking for the GAP store which is directly across the street, much easier to find. Our interactions with the hotel staff were limited. We received a number of automated messages, some of which were contradictory, or had out of date information. After booking and paying for the room (a non-refundable booking) we were told there was an extra ”city tax” not included which would need to be paid before checking in which amounted to around an extra $90 or so, and the offered price of an airport transfer service went up as soon as we requested it (from 85 euros to 95). The hotel arranged the transfer service for us, but the driver left the airport before we could get out of the passport control due to another booking. The driver service showed up at the hotel at the time the flight was supposed to arrive, even though the flight was late, and you'd expect them to know that going through passport control takes easily an hour, so this seems to be quite poor planning on behalf of either the hotel or the service. We ended up taking a taxi from the airport which was also slightly over half the price of the transfer service, so I'd recommend skipping their service, it seems like a rip-off. Taxis from the airport to the city center seem to be subsidized by the government, and were a fixed price of 55 euros (for a normal size car big enough for 4 people) at the time we visited. The train from the airport is also not a bad idea if you're comfortable using the metro, as the train station is just 3-4 metro stops from the nearest metro station to the hotel (Spagna). Overall, we enjoyed our stay, but felt like we mostly paid for the location.

Una excelente opción para 2-3 noches. 200 metros hasta Ermini. Registro las 24 horas del día. Buen wifi. Consigna de equipaje y caja fuerte en la habitación. Muy buen desayuno, eso fue sorprendente. El personal del mostrador es amable. Pero no olvidemos que ésta es la parte histórica de Roma. Todo aquí es viejo. Pero la gente viene a Roma a pasear, no a sentarse en un hotel. Bueno, la zona alrededor de la estación central no es el lugar más tranquilo. No es necesario caminar hasta allí por la noche)))

Per il prezzo di Roma non è male, però le modalità di self check in sono leggermente macchinose per il primo ingresso (poi una volta ottenute le chiavi che si trovano in stanza si apre portone esterno e di ingresso al condominio). Il bagno aveva una doccia con muffa ed usciva pochissima acqua dal soffione, tutto incrostato, comunque pur cercando di pulirlo non usciva molta acqua. Per il prezzo non è malaccio però

到羅馬旅遊，意外的預訂了這個宜必思，超乎尋常的超值。離地鐵不到一公里走路，酒店在一高處安靜的小區旁，非常寧靜，清晨有人在跑步。交通方便，附近公交輕軌去那裡都好，關鍵是早餐特別豐盛，地鐵站旁邊有一家温州人開的中餐廳，偶爾可以調整一下腸胃，不貴也挺地道。出去遊玩了一天龐貝，行李寄存酒店，服務也很好。下次再來還是首選。