Hoteles de 4 estrellas en Surabaya

We had a very pleasant stay at Aloft Surabaya Pakuwon. The hotel is new, modern, and very well maintained, with clean rooms and excellent facilities. The bed was very comfortable, which made for a great night's sleep. The buffet breakfast offered a good variety of food. A special thank you to Mr. Arul, who was exceptionally friendly, attentive, and helpful throughout our stay. His warm hospitality made our experience even more enjoyable. The 24-hour gym is a great bonus for guests who like to work out at any time of the day. One thing to note is the location. The hotel is next to Pakuwon City Mall, which is different from Pakuwon Mall. If your main destination is Pakuwon Mall, expect about a 40-minute Grab ride depending on traffic. Overall, we had a great experience at Aloft Surabaya. The comfortable rooms, excellent service, and modern facilities make it a hotel I would happily recommend and stay at again.

Clean comfortable room. Friendly and helpful staff all around whether at front desk, restaurant and others.

Since April, this hotel is my go to Hotel for Surabaya trip. Been more than 4 times. Everything ok as usual, but the coffee machine wasnt working well this last 2 months. Downgrade on amenities due coffee brand and mineral water brand 😌 can’t brag about the hotel more to my colleagues. BUT the snack in the room are for free! 2 snacks and 1 instant noodle, just found out on our last night. Ow, surprisingly they gave me a thank you cake? ! Nicely done. The restaurant on rooftop, food quality not really good - lack of flavor and dry chickens, limited menu, so its all need to be improved, price wise OK. The hotel location and others Overall OK. Still gonna be my go to hotel for next!

Staff excellent Wifi bagus Connection room hanya type superior bukan type deluxe Makanan delicious. Simple tp bener² enak Gado² pecel bubur soto nasi goreng bakmi dory macam² gorengan macam² roti macam² minuman jamu jus es cream panceke waffel. Makanan amazing n delicious Yg luar biasa hotel ini juga mempekerjakan tunawicara. Hebat dan mulia Thank you pengalaman menginap dihotel ini. Sukses slalu

El servicio es realmente genial, amigable y alerta. Por el precio de ayer, tenía un precio de 650 mil con desayuno incluido. El domingo en el desayuno hay una mascota Harris bailando, bastante entretenida para los niños. Y el completo menú de desayuno también tiene un sabor delicioso. Desafortunadamente, el club infantil está siendo renovado y los niños no pueden jugar. Hay una cafetería con precios asequibles en el lobby del hotel. En general, bastante satisfecho con mi estancia aquí. La falta de comodidades y decoración de las habitaciones parece estándar.

Instalaciones: buenas Higiene: bien Buen ambiente buen servicio La ubicación es muy buena, ubicada en el centro de Surabaya. Me alojé aquí por tres noches y tuve una buena experiencia.

Location for east surabaya was great. Everything else just oke for business trip. Price very reasonable.

The hotel has elegant environment and super clean. I chose this hotel because of its strategic location to several nearby venues. The room provided was also very modern and new (I love the aromatic soap fragrance here). But a little critique for them, we had to wait like an hour before we could check in. They said that they need to clean the room, but actually we checked in at 4 p.m. which is quite long from the previous person's check-out time. I think they could manage their service better in the future. Notes: There is no swimming pool available, please consider this before book here if you travel with family members who like to swim or so on.

I had request for non smoking room and away from elevator but I got room in front of elevator and smoking room, buat it's still ok, hopefully next time the hotel can concern to special request

Antes de comentar, quiero decir que todo el personal era amable y muy útil. El hotel es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad, es un hotel de primera calidad Creo que el personal se ha puesto en una cara valiente y son profesionales en sus funciones. Entrando en mi habitación las hojas eran grises, tenía agujeros y teñidos. Si usas un lavadero exterior y alquila tu ropa alguien necesita cambiar tu contrato!! Gris no es blanco. Las paredes están cubiertas en el ducha y son sucias. Ducha y toallas están bien. La puerta de fuego no se cerró. Si este es un hotel de cuatro estrellas, es el personal que lo mantienen allí, una revisión aunque en mi opinión te caería a dos estrellas en el mejor! ¡Los propietarios necesitan reinvertir!!