Lee valoraciones y opiniones de otros usuarios para encontrar el alojamiento perfecto.
Fecha de publicación: 21 jul 2026|Loft de luxe con camas individuales
phun Pitt khuanWe had a very pleasant stay at Aloft Surabaya Pakuwon. The hotel is new, modern, and very well maintained, with clean rooms and excellent facilities. The bed was very comfortable, which made for a great night's sleep.
The buffet breakfast offered a good variety of food. A special thank you to Mr. Arul, who was exceptionally friendly, attentive, and helpful throughout our stay. His warm hospitality made our experience even more enjoyable.
The 24-hour gym is a great bonus for guests who like to work out at any time of the day.
One thing to note is the location. The hotel is next to Pakuwon City Mall, which is different from Pakuwon Mall. If your main destination is Pakuwon Mall, expect about a 40-minute Grab ride depending on traffic.
Overall, we had a great experience at Aloft Surabaya. The comfortable rooms, excellent service, and modern facilities make it a hotel I would happily recommend and stay at again.
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Precio por noche desde41 €
Fecha de publicación: 12 may 2026
Usuario invitadoEl hotel está conectado a un centro comercial. Muy bien situado. La habitación es limpia. El desayuno en Magnolia tiene una amplia difusión. La calidad de la comida es buena, la buena presentación y el servicio por el personal es excelente. La atmósfera en el salón del Club es agradable. El hotel 5* ofrece un servicio de clase mundial que todos los empleados prestan de forma coherente. No hay personal que no sea amable ni útil. Muchos van a la milla extra para asegurar que las necesidades de los huéspedes del hotel se cuiden bien. Gracias especialmente a Evan del Club Lounge que nos asistió cuando nos ingresamos y Tian cuando nos salieron, Bayu y colegas (Conceige) que nos ayudaron en la orden de la torta de Spikoe lapis y Bu Rudy, Lita y David (Magnolia) que nos sirvieron en nuestra mesa y Bastian y el equipo para mantener la habitación limpia.
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Precio por noche desde110 €
Fecha de publicación: 5 may 2026|Habitación Deluxe con 2 camas individuales
FatherfairyEsta es mi segunda estancia aquí y la calidad se mantiene impecable. Las habitaciones son limpias, cómodas y están bien mantenidas; no ha disminuido la calidad con respecto a mi primera visita.
El servicio fue excelente en todo momento. Un agradecimiento especial a Joan por gestionar tanto el registro de entrada como el de salida de forma eficiente y profesional. Rápido, claro y sin complicaciones.
La ubicación es muy conveniente, con fácil acceso a servicios y transporte cercanos. Cenamos en Nishimura; la comida estaba bien, sin lujos, pero confiable y bien gestionada.
En resumen, un hotel confiable que siempre cumple. Volvería sin dudarlo.
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Precio por noche desde54 €
Fecha de publicación: 24 jul 2026|Habitación Deluxe con cama extragrande
Rio PereiraPengalaman menginap yang sangat menyenangkan! Karena hotel ini baru beroperasi beberapa hari, suasana dan semua fasilitasnya terasa sangat baru dan fresh. Sarapannya juara, enak banget dengan banyak pilihan menu lokal khas Indonesia yang otentik. Hotel ini juga sangat ramah anak karena ada fasilitas playground yang bikin anak-anak antusias dan betah.
Ada sedikit catatan kecil untuk masukan: pelayanan kelengkapan kamar mungkin masih dalam tahap adaptasi awal (misal awalnya hanya tersedia satu sikat gigi di kamar) dan TV-nya belum menggunakan Smart TV. Tapi hal ini sangat bisa dimaklumi untuk hotel yang baru buka dan sama sekali tidak mengurangi kenyamanan kami. Secara keseluruhan sangat memuaskan dan recommended! ⭐⭐⭐⭐⭐
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Precio por noche desde37 €
Fecha de publicación: 25 oct 2025|Habitación Deluxe con 2 camas individuales
Usuario invitadoLa habitación es muy luminosa, por lo tanto, suficiente luz cuando necesita para que yo trabaje durante mi viaje de negocios. El desayuno tiene una cantidad de opciones decentes. Seguramente volverá y permanecerá aquí en el viaje futuro
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Precio por noche desde23 €
Fecha de publicación: 24 ago 2026|Habitación acogedora
Ayu TryIt's a great place to spend nights, since it is located in center of the heart of Surabaya, near the largest shopping mall in the city. The breakfast is tasty n complete. The room is quite large for family with kids
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Precio por noche desde18 €
Fecha de publicación: 9 jul 2026
Usuario invitadoBefore I begin the review, let me say that the front desk staff of the hotel have been extremely understanding and accomodating. They ensured most of my complaints were addressed. So this review isn't a reflection on them. They graciously changed my room three times due to the following issues I faced.
But having said that, the hotel itself is a disaster. The walls were essentially thin cardboard and you could hear everything from the adjacent rooms - from people coughing their lungs out, sneezing, talking to ********** - literally everything. In the bathroom you hear some continuously banging noise coming from somewhere as if there is construction going on - maybe it's from the plumbing. You surely need ear plugs if you decide to get a good night's rest.
There were mosquitos in the room I was given on the first night. There was also no hot water in the bathroom at night. It was at best luke-warm. The safe was not working and the sheets and pillow covers were stained. The couch was stained.
The worst part about the first room was a serious hygeine issue. The commodes have a retractable bidet. It was covered in faeces. It was too disgusting to take a picture of but I showed it to the manager.
After I complained they changed the room but I couldn't sleep properly because of loud neighbours in the adjacent room. You can also see from the pictures that the rooms aren't maintained well. There's water seepage and damaged furniture.
I had to request a change of room again but even this room had loud neighbours and a poorly cleaned bathroom with hair everywhere. I just cleaned it myself and adjusted as this was my last night of the stay. I ended up staying in 3 different rooms during my 3 night stay.
This hotel needs to be shut down and renovated. They first need to build proper walls in between rooms. Their housekeeping staff also needs proper training.
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Precio por noche desde23 €
Fecha de publicación: 21 may 2025
Polka13
This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart.
Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste.
The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget.
I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution.
But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby.
I really hope they can survive this economy storm. I really love this hotel 🥺.
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Precio por noche desde11 €
Fecha de publicación: 21 oct 2025
Usuario invitadoTidak sesuai dengan iklan harga 270.000 kamarnya kecil tak sesuai dengan iklan tempat tidur layu
Kami diberi kamar belakang kayak dipenjara tidak ada makan pagi. Padahal iklannya ada makan paginya
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Precio por noche desde8 €
Fecha de publicación: 23 oct 2024
Usuario invitadoSeperti nya hotel lama bisa di lihat dari kasur yg saya tempati. Waktu mau mandi mereka lupa kasih handuk .harus di minta dulu .anak saya mesti turun ke resepsionis untuk minta handuk. Air minum cuma di kasih untuk minum bersama di luar kamar. Di kamar mandi nya ada semut hitam ke luar banyak di wastafel. Banyak nyamuk di kamarnya harus minta baygon untuk semprot nyamuk. Harus diperhatikan oleh pihak hotel supaya tamunya nyaman menginap di sana....kami pesan dua kamar ..
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Precio por noche desde10 €