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Fecha de publicación: 3 ago 2026|Habitación Deluxe con cama extragrande
Usuario anónimoI stayed here for 3 nights, and this is my honest review.
The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room.
Pros:
1. The rooms have been fully renovated and feel modern.
2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C.
3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that.
4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away.
5. The lobby is spacious and looks luxurious.
Cons:
1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms.
2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque.
3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak.
4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard.
5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone.
6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating.
7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric.
8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account.
Overall:
I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning.
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Precio por noche desde11.590 PKR
Fecha de publicación: 14 jul 2026
Usuario invitado
Every time we go to surabaya we always stay at aloft. The front office, HK and FnB staff are all friendly and helpful. The room are simple and clean which what we need.
The breakfast were good they provide both indonesian and western. Always happy with their services and will always come back and stay with them. Keep it up!
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Precio por noche desde12.584 PKR
Fecha de publicación: 20 abr 2026
WutLee
This place is absolutely fantastic for families. They've got an amazing kids' club that the little ones will adore. The entire facility is really well-maintained and kept in top shape. Plus, they have a proper drop-off area, which is super convenient. It's truly an ideal spot for a family getaway..
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Precio por noche desde35.102 PKR
Fecha de publicación: 13 dic 2025|Habitación Deluxe con cama extragrande (para no fumadores)
MuzaharEl hotel es un hotel increíble con excelente hospitalidad, casi todo el personal es útil y puedes sentirte seguro de quedarse aquí.
La habitación es muy limpia y todo el personal funciona.
El hotel está en una situación muy buena y es gestionable.
Es una estancia valiosa.
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Precio por noche desde16.930 PKR
Fecha de publicación: 25 oct 2025|Habitación Deluxe con 2 camas individuales
Usuario invitadoThe room is very bright thus enough light when its needed for me to work during my business trip. The breakfast have decent amount of choices. Will definitely come back and stay here in the future trip
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Precio por noche desde6.996 PKR
Fecha de publicación: 30 jun 2026
Usuario anónimoThe hotel has elegant environment and super clean. I chose this hotel because of its strategic location to several nearby venues. The room provided was also very modern and new (I love the aromatic soap fragrance here). But a little critique for them, we had to wait like an hour before we could check in. They said that they need to clean the room, but actually we checked in at 4 p.m. which is quite long from the previous person's check-out time. I think they could manage their service better in the future.
Notes: There is no swimming pool available, please consider this before book here if you travel with family members who like to swim or so on.
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Precio por noche desde7.617 PKR
Fecha de publicación: 21 may 2025
Polka13
This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart.
Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste.
The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget.
I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution.
But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby.
I really hope they can survive this economy storm. I really love this hotel 🥺.
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Precio por noche desde3.643 PKR
Fecha de publicación: 7 may 2026|Habitación estándar (2 camas individuales)
Sukon AtyathaTuve una estancia maravillosa en el Ibis Surabaya City Center. El hotel es muy limpio, cómodo y está convenientemente ubicado en el corazón de la ciudad.
Lo que realmente hizo que mi estancia fuera memorable fue el excelente servicio del personal; fueron increíblemente amables y atentos durante toda mi visita. Además, el servicio de spa del hotel fue fantástico y muy relajante. Estoy muy impresionada con la hospitalidad y la experiencia en general. Sin duda, recomendaría este hotel a cualquiera que visite Surabaya.
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Precio por noche desde5.505 PKR
Fecha de publicación: 23 oct 2024
Usuario invitadoParece que el viejo hotel puede ser visto desde la matrícula que me quedé en. Cuando va a tomar una ducha, se olvidaron de dar una toalla. Debe ser preguntado primero. Mi hijo tiene que bajar a la recepción para pedir una toalla. El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en El hotel debe ser notado para que los huéspedes estén cómodos para permanecer allí .... hemos reservado dos habitaciones..
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Precio por noche desde3.229 PKR
Fecha de publicación: 23 dic 2023
jaman purba
Buen servicio, amigable, ubicación muy cerca de la mezquita de ampel, el precio no es caro, no barato ... just yesterday there was a little.. experience.. in the middle of the night I want to urinate,,, the water is not running..
*************Encontrar agua en la próxima habitación..
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Precio por noche desde2.194 PKR