Cappadocia Ennar Cave Swimming Pool Hot & Spa

The overall experience is good. We were worried that it would be cold in the cave. However, the temperature was comfortable, and you can control it. Also, there was really good wi-fi. However, we had a few issues there: 1. The kettle is broken and should be changed 2. The hair dryer is old and bad quality. 3. When we checked in the owner said that tea is free and available any time, I think it.was misunderstood as on the last day host asked us to pay 400tl for the tea and coffee. 4. We booked a room with a fireplace but host said that it doesn't work. Later, we did clarify why it doesn't work and the problem was that the owner didn't have wood for it and it wasn't possible to buy it on our own anywhere (we did visit 4 different places).

The room was perfect, The breakfast was excellent! But they let us down. We booked our hot air balloon ride through (get your guide )5 months before we flew to Cappadocia because it’s for my 54th Birthday. When we just arrived she ( Rabiss I think her name) kept on asking several times about our balloon ride which I have told her that everything was already in placed. We arrived September 28 and she approached us on the 30th our balloon ride. She said that the balloon ride, they cancel a day before and if we booked through them, they could update us anytime which it makes sense. My mistake was , I should have contacted the number that Get your guide provided because the address of the Company was in Göreme . Anyway, we cancelled and after 30 minutes she came to us and said that it’s already booked for October 3. I asked her the contact number of the company where she booked however no response from her. The following day October 2 , we were about to checkout because we were moving to Göreme for my Birthday. The manager / owner at first was hesitant to give the number. I said that it’s early morning and incase that there’s a problem then we could contact them directly but he said no problem just contact us and I will contact them which we didn’t agree. So at the end he gave his number. I contacted the number and I was surprised he didn’t know about the booking that I was telling so at the end I was the one who sorted out. I told to the manager that there was no any booking. The available date was October 5 and 6. The reason why the 3rd and 4th of October wasn’t available because the passengers of booking of September 30 and October 1 was cancelled because of the weather so they cancelled October 2 and 3 bookings and allocated the people of September 30 and October 1 which I didn’t believe. Those who were cancelled will be either fully refund or book when it’s convenient for them not to cancel the present booking. We didn’t have an alternative but to book the available date because I checked in get your guide and viator, there was no available from October 3 to 6. When we left, the manager and Rabiss never apologise. Rabiss was avoiding the topic even they were the one who put our luggage in the car. Another issue was better to book the tours like the Dervish and Turkish night through get your guide because free pick up and drop. The price that they quoted was same price with get your guide but transport not included in the price from the hotel. However , when Rabiss said to us that all included so we went ahead. But then when the driver dropped us in the hotel after the the show , we paid 1000 Turkish Lira ( 34 euros). We didn’t ask the manager why we had to pay but we presumed that it will be deducted from the final payment of the said booking. When we check out , we found out that the taxi was not part of it. So my recommendation or suggestion is to make clear and if possible black and white. We booked the hotel through booking.c

We love love love our room. It looks so much better than in the pictures. All the staff at the hotel were incredible and helpful. They recommended a taxi driver and tour for us and he was awesome. I will be going back and will stay there and use the same taxi driver. We all loved it

The staff is very nice and helpful and I and my boyfriend felt very welcome at this place. I especially liked chilling zones outside of the rooms where you can sit and sip a coffee or tea that is always available for the guests. Breakfast was just superb and I totally recommend to go for it here! Since there are not many restaurants around the area, we were going to this place also for dinners. One thing that could be managed better at the place is drinking water in the restaurant at any meal, including breakfast. It is just not available by default. You can ask for paid bottled water, but big bottles are not always available. You get some small ones to your room, such as half a liter per person per day, but in general, I had a feeling that this is up to the guests to do their shopping and manage it on their own.

It was first time in Cappadocia. I and my family visited this unique region of Turkey (and world!) for the first time. We lived in Ennar Cave and it was one of best choices we did in all history of our travels around the world. Very authentic place, cozy atmosphere and service. And pool! Small but real pool in the cave! Of course, there are many ways for further improvements, but we were really satisfied. Especialy to nice people in hotel who did all the possible for us.

The prices for activities given on the website actually turned out to be twice as high. The website stated €35 ​​for a camel trip. I paid €70 plus taxi. Same for the Red Tour. The price on the website is €40 including guide, museum entry and lunch. I paid 50€ for transport, not including anything. No card payment possible. I also booked transportation from the airport and checked three times if they remembered. In fact, I was left alone at 3 a.m. with no information on how to get to the hotel. The swimming pool was often privately booked and no information was provided. I couldn't use it 2/3 times. There was a leaking radiator in the room and leaks from the shower. No heating at 7 degrees outside. It was cold.

Nice, clean, and beautiful place. A little far from the main entertainment area (about 15 min), but definitely the right place if you prefer a quiet area

Stayed here with my partner and we were greeted right away with such warm hospitality by Mr Cenip. It is a 10-15 minute drive from the main tourist town of Goreme but Mr Cenip provided transport at a very reasonable fare. The owner Mr Hami is also very helpful and can organise day tours. The hotel itself felt more like a Bed & Breakfast. Rooms are exactly as pictured. Rooms are also beautiful and bed is very comfortable to sleep on, with temperatures in the cave staying pleasant all day and night. Overall, I'm very happy we stayed away from the crowded city and were able to enjoy this tranquil place.