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Maison Athenee
4.3/561 Comentarios

Maison Athenee

París|A 0.1km de la Théâtre Edouard VII
Short version: - Woke up to a mouse/rat on bedside table!!!! - Small, tired rooms (even the superior ones) - Overpriced! - Rude, incompetent staff. Terrible customer service. - AVOID AT ALL COSTS! Long version: My husband and I booked a trip to Paris to celebrate our 10th wedding anniversary and we booked 3 nights at the Maison atheene hotel and paid an extra £150 for a superior suite. When we checked in, they asked to take a £150 pending deposit but didn't actually explain what for. Turns out it was incase we damaged anything during our stay so that wasn't exactly a hospitable welcome. Anyway, when we arrived we were initially underwhelmed by the hotel room. It was small, the decor was tired and the carpets were very worn. Wouldn't call it superior to be honest but it did have a small balcony terrace which was nice. On our first night we were awoken at 4am by the sound of rustling. To our horror, we realised it was infact a mouse/rat inches away from our head on the bedside table, nibbling at our packet of crisps! (See picture) After freaking out that a mouse or rat had potentially run across our bed while we were asleep, we went down to the lobby to explain what has happened and that we want to move room straight away! We were astounded to be met with an unapologetic and dismisive attitude. The staff member on reception got extremely defensive straight away and shrugged off our complaint by saying.... it's a problem in Paris, everywhere has vermin. He made out like it was no big deal and made us feel like we were being unreasonable! He didn't apologise for what and happened, he barely gave us eye contact! He told us all the hotels in Paris have this problem and there's nothing they can do about it. He moved us to another room on a higher floor which he said was also a superior room. When we got there it was smaller than the room before, with a tiny shower and no balcony terrace. We checked our new room and found holes behind the headboard big enough for mice to come through so we stuffed them with hand towels to make sure it didn't happen again. We both didn't sleep a wink in our new room untill the early hours to which we were then awoken by loud drilling/road works right outside the hotel. We decided to scour the internet to see if there was infact a problem with vermin in Paris, and like any other city, yes there is in streets and parks, but no mention whatsoever of any vermin problems in hotel rooms. Infact I only found 1 TripAdvisor review from 11 years ago about a mouse in a hotel room in Paris. We decided to pack our bags and leave the hotel in the morning and request a full refund. We spoke to the manager and although he dealt with us better than the last guy, we still found him defensive and he didn't really seem genuine in his apology. At one point he decided to point out that we paid ”less than the usual price” because we booked with a Travelzoo deal. We took it that he was trying to insinuate that we shouldn't co

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Hotel Opéra Opal
4.2/553 Comentarios
Una amiga nos recomendó el hotel, y realmente todo fue excelente. La ubicación es muy buena, no solo puedes llegar a los lugares turisticos caminando, sino que tienes muy cerca las estaciones de diversos medios de transporte. La zona es muy tranquila y bonita, pero también es accesible a cafés y tiendas. La habitación es cómoda, cuenta con todo lo necesario, pudimos descansar muy bien y recuperar energías para seguir con los planes del día. El personal es muy amable, siempre te atienden y saludan con una sonrisa. El desayuno tiene todo lo necesario. En general, es un espacio muy acogedor, nos encantó. Un agradecimiento especial a Charlotte que nos trato súper bien. 100% recomendado.
Hotel Indigo Paris - Opera, an IHG Hotel
4.4/574 Comentarios
Pasamos 3 noches y no fue nuestra primera vez, esta vez decidimos Ali ojeando en la Suite Duplex con 2 dormitorios. Muy agradable el diseño, si voy a decir que eche en falta un bidé. La señorita Claire paso tiempo solventando mi problema con el iPad y la red wifi, pero si esfuerzo valió la pena y quede encantada. La señorita Ines nos atendió y escuchó nuestras instancias con gran eficiencia solvento y entre ambas hicieron que guardemos un grato Recuerdo de nuestra estadía. Si es que además tuve que recibir un paquete durante mi estancia , este se retrasó y la Srta Ines y Claire tan amablemente lo recibieron y me lo enviaron aquí en Guadalupe Antillas. No puedo más que agradecer también desde aquí las molestas que cause con el paquete. El diseño del hotel ya en su día hará unos 4 años nos gusto mucho y sigue siendo un lindo hotel boutique muy bien situado en zona muy tranquila.
Sofitel le Scribe Paris Opera
4.4/562 Comentarios
Hosped**** en Hotel Scribe es como llegar a casa. La localizacion es increibleblemente buena. El equipo, es siempre atento, aparecen cuando uno los necesita, con la actitud natural, espontanea y gentil. La habitacion muy sobria y elegante, solo que como soy misofona, escucho todo, todo..... y me molestaba una maquina del exterior, pero me cambiaron de habitacion y fue mejor. Si coincide tu estancia con tu cumpleaños, te celebran. Desgraciadamente, me informan desde mi pais que mi mascota fallece, como expresaba mi rostro la tristeza, se portaron humanamente. Gracias, Sofia, gracias, Claudine, gracias a todo el staff.
Maison Athenee
4.3/561 Comentarios
Short version: - Woke up to a mouse/rat on bedside table!!!! - Small, tired rooms (even the superior ones) - Overpriced! - Rude, incompetent staff. Terrible customer service. - AVOID AT ALL COSTS! Long version: My husband and I booked a trip to Paris to celebrate our 10th wedding anniversary and we booked 3 nights at the Maison atheene hotel and paid an extra £150 for a superior suite. When we checked in, they asked to take a £150 pending deposit but didn't actually explain what for. Turns out it was incase we damaged anything during our stay so that wasn't exactly a hospitable welcome. Anyway, when we arrived we were initially underwhelmed by the hotel room. It was small, the decor was tired and the carpets were very worn. Wouldn't call it superior to be honest but it did have a small balcony terrace which was nice. On our first night we were awoken at 4am by the sound of rustling. To our horror, we realised it was infact a mouse/rat inches away from our head on the bedside table, nibbling at our packet of crisps! (See picture) After freaking out that a mouse or rat had potentially run across our bed while we were asleep, we went down to the lobby to explain what has happened and that we want to move room straight away! We were astounded to be met with an unapologetic and dismisive attitude. The staff member on reception got extremely defensive straight away and shrugged off our complaint by saying.... it's a problem in Paris, everywhere has vermin. He made out like it was no big deal and made us feel like we were being unreasonable! He didn't apologise for what and happened, he barely gave us eye contact! He told us all the hotels in Paris have this problem and there's nothing they can do about it. He moved us to another room on a higher floor which he said was also a superior room. When we got there it was smaller than the room before, with a tiny shower and no balcony terrace. We checked our new room and found holes behind the headboard big enough for mice to come through so we stuffed them with hand towels to make sure it didn't happen again. We both didn't sleep a wink in our new room untill the early hours to which we were then awoken by loud drilling/road works right outside the hotel. We decided to scour the internet to see if there was infact a problem with vermin in Paris, and like any other city, yes there is in streets and parks, but no mention whatsoever of any vermin problems in hotel rooms. Infact I only found 1 TripAdvisor review from 11 years ago about a mouse in a hotel room in Paris. We decided to pack our bags and leave the hotel in the morning and request a full refund. We spoke to the manager and although he dealt with us better than the last guy, we still found him defensive and he didn't really seem genuine in his apology. At one point he decided to point out that we paid ”less than the usual price” because we booked with a Travelzoo deal. We took it that he was trying to insinuate that we shouldn't co
Hotel Caumartin Opera - Astotel
4/540 Comentarios
Recién llegados de paris y nuevamente estuvimos alojados en la cadena astotel.En esta oportunidad elegimos el hotel caumartin opera para conocer otro barrio.Realmente nos sorprendió su ubicación excelente,la atención cordial y eficiente y la limpieza que caracteriza a esta cadena no defraudó.Quisieramos agradecer a todos sus funcionarios por su esmero en atendernos a pesar del idioma y seguramente repetiremos en el futuro.
Hotel Saint-Pétersbourg Opéra & Spa
4.5/5118 Comentarios
Viajamos en pareja una semana a París y nuestra estancia en el hotel Saint-Petersbourg fue estupenda. La situación era excelente. Un punto de partida diario perfecto. La habitación era amplia para los estándares de la capital. Todo estaba muy limpio y el desayuno muy bueno. El trato del personal del hotel muy amable, atendiendo a todas las peticiones efectuadas. Sin duda, si volvemos a París, repetiremos. Fue una muy buena elección!!!!!!!.

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