Hoteles de lujo en Dalat

«La habitación de la habitación era muy agradable y muy agradable. El resort es hermoso, con hermosos jardines y flores que crean un ambiente relajante y le hacen agradable caminar por ahí. La habitación era en general agradable; sin embargo, había un olor desagradable en el baño, y la protección del sonido podría mejorarse ya que podía oír fácilmente a la gente hablar en el pasillo. El desayuno fue generalmente bueno, con una buena selección de comidas. La principal decepción durante mi estancia fue la incoherencia en cuanto a la salida tardía. Aprecié este gesto, especialmente porque había mencionado que no me importaba pagar si fuera necesario. Sin embargo, el día de la salida, el gerente me informó que el hotel estaba totalmente reservado y que la salida tardía ya no era válida. Lamentablemente, no se ofreció ninguna solución alternativa, y parecía que había alguna duda sobre mi confirmación. Envié un correo electrónico para expresar mi preocupación. Otro gestor respondió con amableza y ofreció una solución y un gesto de cortesía, que aprecié. Sin embargo, hasta entonces ya había comprobado y elaborado planes alternativos, por lo que fue un poco tarde aunque me agradezco el esfuerzo de seguir. También viajé en mi cumpleaños, pero no soy quien espera celebraciones, pero fue un poco sorprendente que no hubiese reconocimiento en absoluto, especialmente para una marca como el Grand Mercure. En general, el resort es hermoso y el servicio es en general bueno, pero una mejor coherencia en la comunicación y la prestación de servicios mejoraría la experiencia de los huéspedes.»

«If you're expecting a true 5-star hotel experience, you might be slightly disappointed. They really need to improve in order to live up to a 5-star standard. A child had scribbled on the wall with pencil, and no one had cleaned it off. There were drill holes in the bathroom wall, the shampoo was not refilled enough, there was no body lotion provided, and the refrigerator was completely empty. Our room was right next to an unfinished construction area of the hotel. The balcony was dusty and connected to other rooms, which did not feel very safe or private. Our motorbike was parked in the basement in the guest parking area, but it was frequently moved to another spot. I also tried to find the complimentary sauna, but it was only available to spa customers. I was satisfied with the breakfast selection, which was varied and suited our taste, especially the Pho. The dining area was very crowded during peak morning hours. Our table was taken by someone else while we went to get food. The staff seemed overwhelmed and not very professional; they were somewhat sparing with their words and smiles. We celebrated our wedding anniversary here, and the hotel prepared a small gift for us, which I truly appreciated. The location is quite convenient, close to the city center. There is a park with many beautiful flowers right in front of the hotel.»

«Had a great stay! The hotel is brand new, super clean, and everything looks really nice. I loved how open and fresh the place feels. The location is perfect—right across from the Da Lat bus station. You can literally walk over and chill right after getting off the bus. Best of all, the staff is super friendly and helpful. Definitely recommend staying here!”»

«Individual and nice rooms. Bed a bit to soft for me. No coffee machine in the room. Breakfast ok and dinner in the restaurant just ok Overall everything like in the description and a good place in DaLat.»

«Отель очень понравился! Большой, новый, с отличным сервисом. При заезде охрана встречает гостей и помогает с парковкой. На ресепшене при заселении предлагают горячий имбирный чай, очень приятная деталь. В отеле и номерах приятный аромат. Номер просторный, светлый, всё чистое и новое. Огромная удобная кровать, белоснежное постельное бельё и полотенца. Видно, что всё продумано до мелочей. Завтраки отличные, большой выбор блюд на любой вкус. В здании отеля также есть несколько кафе и ресторанов. Цены вполне доступные. Мы успели поужинать в японском ресторане, было вкусно, и цены приятные. Отдельно хочется отметить соотношение цены и качества - за такую стоимость отель просто отличный. Получили гораздо больше, чем ожидали. Надеемся, что отель и дальше будет держать такой высокий уровень сервиса, мы обязательно вернемся.»

«Me disfruté de mi estancia aquí, muy limpio, el desayuno buffet fue bueno. El personal es muy amable. Un poco fuera del camino de la zona principal de mercado. Aún construyendo sus instalaciones porque es realmente nuevo. Será un excelente hotel cuando se construye completamente.»

«El personal de todo el resorte, siempre sonriendo y no puede sofocar su humor. La habitación era muy cercana a la habitación, pero no se puede encontrar en el hotel. El hotel está muy bien situado, y el hotel está muy bien situado. El hotel dispone de una mini-mart para las bases, incluyendo vino y cerveza. El interior de la habitación(estuve en una villa) es como el tipo de chalet.»

«Absolutely loved it! Brand new hotel with the friendliest staff! If you are looking for a place to stay in Da Lat, just book this hotel (at 11 Phan Nhu Thach). It’s amazing and totally worth the money! *Great Location: Super convenient! It’s surrounded by tons of places to eat, and you can easily walk to Da Lat Market and the Hoa Binh area. No need to worry about traffic or catching a taxi. *Super New Rooms: I checked in just 2 days after their opening, so everything was untouched and sparkling clean! The furniture and amenities are modern and high-quality. Definitely book the room with the bathtub—it’s perfect for relaxing after a long day of walking. *Nice Little Details: The balcony has an automatic watering system, and there are 3 elevators so you never have to wait long. The fire safety system feels very professional and safe. Also, for those riding motorbikes, the parking basement slope is gentle and super easy to drive down. *Amazing Staff: The service here is top-notch. Everyone—from the luggage guard and parking staff to the housekeepers—is polite and always greets you with a warm smile. Big thanks to the front desk team who were incredibly cheerful and welcoming from check-in until the moment we got into our car to leave. Special shout-out to Mr. Tu for being so helpful and sweet! *Price: Very reasonable price for such a premium experience. 11/10! I will definitely come back next time I’m in Da Lat!»

«Dalat Palace Heritage Hotel It’s true that the last time we stayed at the Dalat Heritage Hotel was years back. It had a different name then too, when it was, we believe, under a different management. The place was beautiful, with vanished wooden floors, beds with canopies and bath tubs on steady golden legs. Golden taps and fresh looking bathroom tiles. Most importantly, it was clean, the cushioned chairs felt firmed, the rooms & bathrooms brightly lit. It was an equivalent if not better than the Raffles in Spore. We decided in our latest trip to stay at the now Dalat Heritage Hotel for two nights, 23 & 24 July 2025 . We learnt that it had changed hands and while we expected it to have aged, we thought most hotel managements, would have done some upgrade, some renovation some replacements of essentials. Sad to say, our stay was a tremendous let down. I’m trying not to use the adjectives “traumatising experience” and will not offer photos, so that the hotel has an opportunity to spruce it up and bring it to its former glory. The property has too much potential & history to be abandoned by visitors to Dalat. We stepped into a an old, tired looking lobby. Waited a long time to register and was told to expect welcoming drinks which never came. We girls had to use the “ladies. ” another disappointment. It was old, the flush was a pull up lever which almost didn’t work. The taps were tarnished. We finally got into our rooms. The floors were scratched, not quite the varnish, but we thought, it’s ok, a little authenticity, somethings must age. The beds still had its canopy, but the linens looked worn, tired. The little table with its two cushion chairs were well placed, but the cushions were totally worn, we could feel the base of the seat. There was a dressing table, thoughtful… but then there was no light for any lady, vain or otherwise, to apply her war paint. The room was badly lit, no extra lights at the dressing table or anywhere. The stand alone cupboards were large, but dark as well. I almost missed the black hair dryer kept in there, and we couldn’t find the room slippers and had to ask for help to locate it in the cupboards. The most disappointing was the bathroom. It was badly lit as well. The taps were all tarnished and without my glasses, I could see the bits of mould growing around the base of the tap. There was also limescale deposits. The floor tiles were badly worn, and I wish I could say it gave the bathroom a feel of the grandeur of yesterday years ageing gracefully, but hygiene is too important here to do so. The highlight was when we took a shower and stepped into the bathtub supported by “stone legs.” It wobbled continuously and made such a lot of noise that kept the user on edge. Then, we saw it all, the grouting of the wall tiles were caked with black moulds. To top it all, the bathroom had a stench of clogged pipes. It stayed with us like a faithful friend that won’t leave even if we tried pushing him out the door!! Did I mention the mosquitoes that bunked in with us? They bit my friend on the face & eye lid which swelled for 2 days. In the mornings, they sounded the wake up calls around our faces. If it had been possible, we would have cancelled the wake up calls. Breakfast was good. There was a good spread and the chefs behind the counters were friendly and all smiles. However much could be done to train the waitresses, who hid in corners. I asked one of them where the toaster for the bread was, she said there was none. I found it on the second morning. It was there all along. I guess her English needs polishing. Luckily, the porters were friendly and quite quick with umbrellas as it rained the whole 2 days we were there. On the whole, the hotel had a handful of local guests while we were there. I hope they chip in, in encouraging the hotel to relook at its offerings. We would really like to go back, but perhaps, only if someone wrote a review that says otherwise.»

«Отель роскошный , волшебный 🩷 готический стиль эпоха ренессанс дизайн, Все до мелочей это 5 звезд. Комната просторная , очень уютная и красивая, все из дерева . Ванна и сантехника идеальные . Унитаз электронный очень удобный , душ красивый. Кровать идеальная , большая , пушистая. Берите комнату с балконом вам очень понравится 🩷 по прибытию нас ждал комплемент - торт вкуснй и фрукты, Персонал очень внимательный, уборка тоже все супер качественно . Если вы остановитесь здесь - никогда не пожалеете , такой отель это большая редкость красота и качество . Потом вам не захочется уезжать. Слишком уютно . Комнаты термальные и сауна такие красивые , продумано до мелочей чтобы отдых был чудесный. Завтрак по меню и кофе очень вкусный готовит бариста . Пирожные конечно обалденные , обязательно пробуйте. В моем отзыве нет приувеличений , даже мужчина кто нас встретил замечательный он помог с багажом и был внимательным проводил нас . Все улыбаются и вам очень рады здесь. В мини баре - редкое вкусное пиво импорт. Всюду картины эпохи ренессанс . Дизайн всего отеля вас точно покорит . Мы обязательно вернемся - в далате часто но этот отель разбил сердце . 💔 спасибо 🩷»