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Verride Palácio Santa Catarina
Baixa Lisboa|A 0.23km de la Espaço Santa Catarina
We are so glad we chose to stay here - everything was wonderful and we felt well taken care of. The hotel is beautiful and centrally located - we were able to walk to many attractions and the neighborhood was fun to explore. The staff's attention to detail and pride in the hotel was evident - from reception, to the restaurant to housekeeping - everyone was friendly and professional. We felt taken care of and welcomed by everyone we encountered. Just after booking, we read some negative reviews about the Bica rooms that made us nervous enough to wonder if we should upgrade. After seeing our room in person (Bica 7), we felt much better, and by the end of our stay, we knew we would be happy to stay in that room again. The Bica rooms are not 'in the basement' as some other reviews have stated. While they are on floors below main reception, keep in mind that the hotel is on a steep hill and these rooms look out over the downward slope. Our floor to ceiling windows were still above street level, and we were afforded a beautiful view of the pedestrianized old town streets below. Yes, there are some buildings across the streets with windows that face the hotel, but we never felt a lack of privacy - for one, the room had sun shade blinds on all windows that diffused the bright Portuguese sunlight, but they also provided privacy from anyone who might happen to look into our room from the windows across the street (they didn't). It is something anyone who has lived in a city would be familiar and comfortable with. We heard street noise only when the garbage was being collected, and the windows provided enough soundproofing to ensure that noise was very light and brief. Our room was very spacious, and even with the sun shades down, there was plenty of natural light and it felt airy and gracious. The AC kept the room comfortable, and we were happy to spend the hottest hours of each day relaxing in the room. The bed was huge (and one of the most comfortable hotel beds I've slept in). The bathroom is small, but beautifully designed. The shower water pressure was glorious and we appreciated the Aesop toiletries. The hotel was currently doing renovations on our floor, but you would never know it. There were a few discreet renovation notices on doors and we saw some workmen during the day, but the sound was well insulated behind multiple doors and we were never disturbed. The privacy was actually remarkable - even though the hotel was fully booked during our stay, it was never noisy and we never felt crowded. We saw other guests occasionally, but it never felt like we were competing for space in the common areas or for the staff's attention. We enjoyed lunch and cocktails at the rooftop bar every day (I do not drink and appreciated the no-alcohol cocktail options), and our visit to Suba on the last night was nothing short of exceptional. I encourage you to make dinner here a part of your stay, you will not regret it. The nightly turn down service was such a
Muy bueno
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