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Paradise Saigon Boutique Hotel & Spa
4.3/5122 Comentarios

Paradise Saigon Boutique Hotel & Spa

Ho Chi Minh
Unfortunately I read the reviews on Booking.com and didn’t check my trusted trip advisor like I usually do, We have been traveling since the beginning of January through, Thailand, Cambodia and now Vietnam and it’s not our first trip to these countries, it is however the first time styles, standards and service have been extremely disappointing. We arrived at this hotel around 15:55 with a check in time of 14:00. I had already informed them of our time of arrival and they had replied confirming it. On arrival Reception staff stated room wasn’t ready because of late checkout, I asked them for another room to which they completely ignored me so I asked for the manager. I told her I wasn’t happy paying for someone else’s late checkout and to arrange another room regardless of whether it was an upgrade of just a basic room as I had looked on booking.com and there were plenty of room, she said we will clean it as quickly as we can, 30 minutes later and 3 cleaning staff seen leaving the room it was ready. Totally unacceptable. Positives- Excellent cleaning staff and porters. Comfortable bed Television with English channels Good quiet air-con Safety deposit box a good size and actually screwed down which is quite a novelty in Asia. Very well located for the main sites in Saigon. Negatives- Rude an inexperienced management and reception staff. Steep steps leading in to the hotel One lift for the whole 12 floors which was full on numerous occasions, if that goes out of service it’s a long walk down. Room very tired especially in the bathroom. It actually felt like you were sleeping in an office with the style of the wardrobes. Very inventive photos, the pool is nothing more than a plunge pool with 4 sun loungers but in online publicity photos it looks massive. The sky bar happy hour was far from it, buy 2 get 1 free, we only paid for 4 half pints at a cost of £15.60 and the 2 free after a barrel change were undrinkable (I even changed the barrel for the 2 guys working as they didn’t know how to). No table service until you went up to the bar and ordered your drinks. Breakfast was cold and tasteless, you had to ask the staff for tea/coffee, at no time were we offered these or any form of eggs, the whole area was nothing more than a shambles run by very inexperienced staff. I must say they tried their best and the lack of service and standards is completely down to bad management. I didn’t use any of the other services they offered so I can’t comment on those. Being retired Publicans and restaurant owners we go through the hotel channel first to try and rectify any bad feedback and when it falls on deaf ears then to comment on here is truly justifiable.

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Five to Five Hotel
4.2/547 Comentarios
We stayed for three nights in December and on night in January. This is an excellent hotel perched on a hill overlooking the city. There are great views of the city on one side and on the other you can follow the construction progress for the city's new football stadium. Convenient to the airport with shuttle service, it also has 24-hour dining on site. It is an easy walk to shopping and dining. Nearby there are several foreign exchange offices and ATMs. There is on-site parking if you are driving. The rooms are spacious and well appointed with comfortable beds, good pillows and mosquito nets. The A/C works, but isn't always needed. Clean bathrooms with hot water. Good wifi in the rooms, lobby and restaurant. The staff is welcoming and helpful. Breakfast combines Rwandan favorites with western options. Breakfast and dinner both had good options and the food is well-prepared. The hotel and restaurant are both family friendly with plenty of menu items for picky eaters and the ability to provide a room with a bed for kids. Good value for the money.
Radisson Blu Hotel & Convention Centre, Kigali
4.5/555 Comentarios
El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en Las horas extras pasadas para comprobar el tiempo de vuelo retrasado fueron muy reflexivas.
Dmall Hotel
4/516 Comentarios
El hotel Dmall está convenientemente situado cerca del centro de conferencias y del aeropuerto. Eric y su equipo van más allá de la milla extra para asegur**** de que estés feliz. Cuando pasé una noche extra allí de regreso después de una conferencia y unas vacaciones, ¡fue como volver a casa! Las habitaciones son excelentes, wifi rápido y buena comida! También excelentes restaurantes alrededor del hotel.
Oasis Park
4.7/59 Comentarios
Hotel was near airport but far away from the city. Room was poorly maintained as many appliances were faulty, such as the fan and water heater, which were quickly fixed by the staff. Would not recommend if you want a fuss free stay.

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