Premier Inn Dubai Barsha Heights

Reception staff are warm and friendly especially Sameer. Hotel is lovely but what a shame for rest below. Staff can spoil a good hotel. Disgusting things about rest of stay is housekeeping and maintenence staff which I had a terrible experience. Philipino lady from housekeeping just opens my door while I'm changing. Not nice at all Pakistan guy from maintenence came to check AC cooling issue and jumps on toilet seat with his dirty boots and checks for 1min and says everything fine and thats how AC is. So rude and no respect at all.

Amazing modern room neatly furnished and with a nice view. Loved the interior and quiet pleasant to stay. Would definitely recommend and come back..

I've been in the hotel now for over 24days and mostly enjoyed my stay as the the hotel is clean, the bed is good, it smells fresh and the ambience is suitable for the price of UNDER Dh180 per night for this location. It's a really good short stay hotel but Safety is an issue and largely due to their neighbourhood. I think that most of their hotel staff is good but watch out for sexism. They also need more training to respect consumer rights. Also they have an issue with 'holding structure' wrt their insurance. It's now 2nd Oct 2022, so if you read this a few years later, this cld be a totally different hotel. - Barsha Heights is an urban neighbourhood in transition. Not suitable for those a bit conservative as I am. I seriously question the safety- marketing match for this property and would not deem it suitable for families with small kids. 1) the bathrooms aren't kid-friendly and easily over-splash. I changed to a room with a bath tub but the tub sides are too high and it's a safety hazard. - aesthetics is good but Design is not their strong feature. -The housekeeping staff does a really good job to wipe down the floors. These guys are good. Their senior management is also pretty good. Their overall staff in general is too inexperienced for Dubai standard. 2) the floor landings aren't well marked and some kid got off on the wrong floor and got scared and confused. I got him off on the right floor. I saw him later with his parents. - most guests here are friendly and look out for one another. Another guest looked out for me too. It's a friendly and trustworthy space between most guests. 3) they don't put up signs that contractor work is happening. Can do better. 4) The front desk and F&B do seem to take the mickey out of solo female travellers, so be straight up on what you expect. - Push back and know your legal rights. It's likely a cultural thing. Seen it here before decades ago too. It was wiped out then but clearly it's resurfaced. So do what you can or move to Abu Dubai or Sharjah. 5) excellent food deals! Heart of the hotel! The food is quite good for the price. Not too oily, good selection. The breakfast per the entire week was dh200+ and comes with fresh omelletes, Asian, Indian and European as well as fresh fruit. They improved the coffee. Really good deal! Clean cafe since it's new. The pub also has a good meal deals under Dh100 this Sept 2022. They change in October. Ask and know your consumer rights before ordering. But like a few other Dubai restaurants, the plates and glasses smell of stale dish washer. They fixed it immediately so that's good. But no one else complained and that was surprising to me. Potent cocktails. Good bar tender from Morocco and another from Philippines called Joseph. 6) don't stand outside to look for a cab. The Security came to get me a cab. It's safer. Really good hotel for under Dh180 but the neighbourhood sets them back a bit. I've been here a while and thank the staff for a pleasant stay!

Great place if you are looking for a clean nice room to sleep well. Nice comfy quiet rooms. Also there is a touch of class to everything in the room even if it is a budget hotel. Probably the most clean rooms you can get in this tier and also the next tier too.

It's my first time booking in Premier Inn hotel, I was a disappointing first impression of my room. Before it was my time to check in I call the hotels that I will change my room to the smoking room and separate the bed when I entered my room it was not yet separate. I call reception and one lady assisted me in my call when the time she speaks to me she was not nice the way she was talking on the fon was so rude! And when I was going down to change my room I see her, she's from Africa or I don't know where she was from. She's not smiling at all, Guys wake up your only 4months to open but you're in the middle of bad service! hopefully next time you have a good service not only with me but with all your guests! Please be attentive and hospitable. Thank you for housekeeping fahun who give good service.and thank you dana for giving me a good room and my friend as well. Keep it up for your service.

Overall value for money. Pros: 1) Location is in the middle of Dubai 2) Near to Palm Jumeirah 3) Bikanerwala veg restaurant is 2 mins walk Cons: 1) Self-service during Check-in/out (no one to help with luggage). This might be an issue with old or folks traveling with infants 2) Not much in the breakfast buffet for vegetarians. We survived on Bread/Butter on all 4 days!

Excellent location and very good clean budget hotel

Very comfortable place with great breakfast and good place 4 family

Distance to the airport