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Chateau des Jacobins
4.3/529 Comentarios
This is a well-located quirky B&B hotel in the centre of Agen just next to the historic Jacobins church and very close to the Michelin-starred Mariottat restaurant. The hotel oozes charm and character, and with splendid old French wardrobes and other antiques. It is ”family-run” by a very friendly host who clearly tries his best to please. The very large twin-bedded room with a faded grandeur was comfortable and the beds gave a good night's sleep. However the hotel does have a ”Faulty Towers” touch. Our arrival was eventful: we were asked how we were going to pay and then told that the price for the room would be 160€ by credit card, including breakfast at 10€ per person, even though the website said 130€ plus 10€ pp breakfast, but he said it would be 150€ if we paid cash. He does not accept French cheques. One is left with the question as to whether this hotel is worth that money. Best call to confirm the price before you book. Also check when the owner will be out since often he is the only one there. We had just got our suitcases to the room and went down to get more from the car to find ourselves locked out of the car-parking area! The host had gone away to collect some goods and we had a 45 minute wait till he came back, for which he apologised profusely. The room had a very stale smell of tobacco, as it were “in the walls”. Getting the room to work properly was not too difficult but you might need to handle some poor lighting in the bathroom and a hair-dryer which is fixed to the wall, dries through a tube, and is very cumbersome to use. The shower over the bath worked reasonably, after a wait for hot water to arrive and after fiddling with the controls. However the bath was potentially slippery and there was no mat, making it a safety hazard. Breakfast was outside on a slightly chilly early September morning, with no option to sit inside, and was at the front of the hotel facing the carpark, where workmen were arriving to do some work and a drill was sounding in the background. The coffee was lukewarm, and we had to ask for a replacement. We were able to leave the car in the carpark until lunchtime so that we could do some shopping, which was kind. The host clearly tries his best, and owns that he is working to bring the hotel up to date, but one is left with the thought that, while it is a hotel of character, he falls down on the detail and still has some way to go.
Appart'City Confort Agen Centre
4.1/537 Comentarios
El hotel está situado en el centro de Agen, cerca de cualquier comercio y a 10 minutos a pie de la estación. Bien mantenido y limpio, también es especialmente bien insonorizado, incluso las habitaciones que dan en la calle. La letrina es cómoda. Por último, y esto añade al placer de estar allí, el personal es muy amable y escucha. Buen año a toda la equipo.
Mercure Agen Centre
4.2/534 Comentarios
Viajamos con 2 niños (1 bebé de 1 año y medio). Cuando reservamos en Booking, pedimos una cama de bebé, y incluso llamamos por teléfono diciendo que si no hay disponibilidad, debemos cancelar la reserva (Reservar nos daba la posibilidad de cancelar gratis). Nos aseguró por teléfono que no habría problemas. Cuando llegamos al hotel no había camas de bebé .... no hay disponibilidad, todas las camas habían desaparecido ...(al menos nuestro...). Después de un viaje de 8 horas en coche, casi no dormimos. Tuvimos el bebé en medio toda la noche, que se movía todo el tiempo y vigilaba para que no cayera de la cama. Es un hotel donde hay muchas familias que viajan y pasan una noche mientras se mueven en coche, así que estar preparados para tener hijos y permitir que la gente descanse sería el mínimo para este hotel. No estás preparado para eso.

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