Hoteles con gimnasio en Prefectura de Nara, Japón

Al principio nos dieron una habitación defectuosa, pero el recepcionista nos cambió a una habitación de mejor categoría. La nueva habitación es muy espaciosa. La ubicación del hotel es buena y está muy cerca de la estación de Nara.

説説服務吧，簡直一肚子委屈，訂房時使用了可以使用行政休息室選擇，比其他房間會貴一點，但是考慮到我們還會偶爾用一下行政休息室，行政休息室有茶歇，也有早餐，但是早餐很簡單，因為房費含早，不料卻被告知用早餐還得額外花錢，問攜程客服他們也不知道酒店的規定，酒店的解釋權是必須使用行政休息室的早餐，不可以享用他們的一層早餐，態度十分強硬，死板，但是入住時卻被告知都可以，酒店道歉説是他們解釋有錯，跟攜程也沒有解釋清楚，難道你們之間沒有溝通清楚就應該讓遊客來揹負嗎？最有意思的是兩位日本的管理人員與一位台灣實習生站在門口堅決不讓吃早餐，我們因為當天趕飛機因此放棄了早餐。 酒店的致歉毫無誠意，似乎再説一切解釋權在酒店，拿不出相關任何規定。 另外辦理入住手續超級長，三間房間辦了十五分鐘，有些服務看似很好，實際很多餘繁複！ 管理與酒店的名稱不匹配！這是入住萬豪體驗最差的一次。

Hotel is new, room and facilities are fantastic. View from the roof terrace is great! Also thankful for the free shuttle bus to the train station. We have the dinner and breakfast package. Restaurant seems under staffed. We have to wait for empty plates to be replenised in buffet area. During breakfast time, there is long queue for food and often empty plates.

The hotel enjoys a convenient location and offers spacious rooms. Overall, I’m quite satisfied with my stay. However, if you arrive before 3:00 PM, please note that this hotel is different from others: it does not provide luggage storage or delivery to your room. Guests must store their luggage on their own in the luggage room outside the lobby. Knowing this rule in advance can help avoid misunderstandings. During my check-in, the staff refused to store my luggage and told me to do it myself. Meanwhile, at the next counter, the staff helped a Japanese couple store their luggage and said they would deliver it to their room. I was very confused about the unfair treatment. Later, the staff checked and explained that they were VIP members and therefore eligible for this service. I’m glad I asked; otherwise, I would have definitely thought the hotel was discriminating against guests. That said, I still suggest the hotel check guests’ membership status first before directly refusing service.

La experiencia en este hotel fue excelente. De la comprobación en curso a las increíbles habitaciones, a la tranquila ubicación, no podría haber pedido un mejor lugar para permanecer en Nara. Altamente recomendado